Business Details
10 Years
experience
Your Trusted Auto Dealership in Bartow, FL
At Thunder Chrysler Dodge Jeep Ram, we pride ourselves on delivering exceptional automotive experiences to customers in Bartow, FL, and surrounding areas. Established in 2016, our dealership has rapidly become a trusted name in the community through our commitment to transparency, honesty, and customer-centric service. Our team of factory-trained technicians and knowledgeable sales professionals ensures every visitor receives personalized attention, whether purchasing a new Jeep, financing a pre-owned Ram, or scheduling maintenance. We maintain a vast inventory of vehicles, including award-winning models like the Jeep Grand Cherokee and Ram 1500, and offer competitive pricing with no-pressure shopping. Recognized with the 2018 FCA Customer First Award for Excellence, we prioritize community engagement through local events and charitable initiatives.Our state-of-the-art service center utilizes advanced technology to keep vehicles running optimally, supported by a parts department stocked with genuine Mopar components. We extend convenience through free vehicle delivery across Florida and flexible financing options tailored to individual budgets. Customer satisfaction remains our top priority, reflected in our 5-star reviews highlighting exceptional service from staff members like Maria, Brian Fishburn, and Craig Smith. By combining expertise with a family-oriented approach, we aim to build lasting relationships with every client who walks through our doors.
Services
New Car Sales
Used Car Sales
Vehicle Financing
Service & Repair
Parts Department
Details
- Year established: 2016
Highlights and features
- Award-winning customer service recognized by the FCA Customer First Award.
- Free vehicle delivery anywhere in Florida for added convenience.
- Factory-trained technicians and certified Mopar parts for quality repairs.
- No-pressure shopping environment with competitive, transparent pricing.
- Community involvement through local events and charitable initiatives.
Associations and certifications
- FCA Customer First Award for Excellence
What people say
Excellent service
Professional staff
Great experience
Transparent pricing
Knowledgeable team
Services
New Car Sales
We offer a comprehensive selection of new Chrysler, Dodge, Jeep, and Ram vehicles with transparent pricing and no-pressure sales. Our inventory includes models like the Ram 1500, Jeep Wrangler, and Dodge Durango. Customers receive personalized guidance to find the perfect vehicle matching their needs and budget.
Used Car Sales
Our certified pre-owned and low-mileage used vehicles provide cost-effective options without compromising quality. Every used car undergoes rigorous inspections and comes with detailed pricing. We assist customers in finding reliable, affordable vehicles backed by our commitment to customer satisfaction.
Vehicle Financing
Our finance department offers tailored leasing and purchasing options to suit various budgets. We work with multiple lenders to secure competitive rates and transparent terms. Customers receive clear explanations of all financing details to ensure informed decision-making.
Service & Repair
Our state-of-the-art service center provides expert maintenance and repairs using genuine Mopar parts. Services include oil changes, diagnostics, brake repairs, and warranty-covered work. Certified technicians ensure vehicles operate safely and efficiently with minimal downtime.
Parts Department
We stock genuine Mopar parts for Chrysler, Dodge, Jeep, and Ram vehicles to ensure optimal performance and longevity. Our parts team quickly locates and orders components, minimizing vehicle downtime. Competitive pricing and expert advice guarantee customers receive the right parts for their specific models.
People
Richard Bishop
Founder
Richard Bishop founded Thunder Chrysler Dodge Jeep Ram in 2016, establishing a dealership focused on exceptional customer service and community engagement. His leadership has driven the business to earn the 2018 FCA Customer First Award for Excellence.
Brian Fishburn
Sales Associate
Brian Fishburn is a top-performing sales associate known for his personalized approach and dedication to customer satisfaction. He assists clients in finding vehicles that meet their needs while maintaining transparent communication throughout the purchasing process.
Craig Smith
Sales Representative
Craig Smith provides expert guidance to customers purchasing new and used vehicles. He is praised for his responsiveness, transparency, and ability to secure deals even under challenging circumstances, such as out-of-state transactions.
Maria
Service Advisor
Maria is a highly rated service advisor recognized for her professionalism and attention to detail. She ensures customers receive timely, high-quality maintenance and repairs while maintaining clear communication about service needs.
Hannah
Service Director
Hannah oversees the service department, ensuring efficient operations and customer satisfaction. She is commended for resolving complex issues and providing accommodating service experiences that exceed client expectations.
Questions
What services does Thunder Chrysler Dodge Jeep Ram offer?
We provide new and used vehicle sales, financing, service and repair, and genuine Mopar parts. Our service center handles maintenance, diagnostics, and warranty-covered repairs.
Do you offer financing options?
Yes, our finance department offers competitive leasing and purchasing options tailored to individual budgets, with transparent terms and multiple lender partnerships.
What are your service hours?
Our service department is open Monday-Friday 7:30 AM–6:00 PM and Saturday 8:00 AM–3:00 PM. We are closed on Sundays.
Where are you located?
We are located at 1425 W Main St, Bartow, FL 33830, serving customers in Lakeland, Tampa Metro, and throughout Central Florida.
What awards have you received?
We received the 2018 FCA Customer First Award for Excellence, recognizing our commitment to superior customer service and satisfaction.
Reviews (5)
Becky Barnes
Jan 13, 2022
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I had a great experience from start to finish trading in a 2 door wrangler for a 4 door wrangler. Shopping was easy with my salesman, Mark Stroud, making sure I found exactly what I wanted. It never felt adversarial like some experiences Ive had when buying new vehicles. There was zero pressure from anyone during the whole process. Mark also helped facilitate a very important part of the trade-in for me by personally ensuring our flat tow hardware was carefully removed for future installation in the new Jeep. The management, financing, and in the end, a person specifically assigned to introduce
Abelardo Lozano
Dec 14, 2021
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Today I came into Thunder looking for a nice new car and left with a stunning spectacular car. Jim Swearingen was a great help in providing me with all the information needed. Jim customer service was great he made me feel really comfortable. Tom in finance showed me what I needed to know. I will be coming back here later to purchase another car for the family.
Phillip Smith
Oct 29, 2021
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I brought my 2016 Ram Eco-Diesel in earlier this year due to a malfunctioning DEF pump and tank. I was told my software would be updated after the repair. I researched the update and saw numerous complaints about losing power and fuel mileage after the update. I was assured, by the service manager, that this problem had been corrected. I agreed to the update. I dont drive much so I hadnt had a chance to compare. Last week I drove to Texas and back. My truck has lost power, and instead of the 30-31 HWY MPG I was accustomed to, I was lucky to get 20 MPG. I feel I have been intentionally misled
Terry Gardner Jr
Oct 24, 2021
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I recently bought a new Jeep Wrangler from Thunder and it was the smoothest car buying experience I have ever had. Jim Swearingen was a pleasure to work with. He is very friendly, knowledgeable and professional. Jim has earned all my future business.
Kip Hart
Jul 22, 2021
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I bought a truck at Thunder and I had the best car buying experience. The salesman John was the easiest to talk to. I told him what I was looking for and we never left that path. He never pushed to buy something more expensive or something I didn't want. It was truly like having a friend right there with you helping you purchase. The dealership has a quick process. No one wasting your time or keeping you there for hours to talk back and fourth to a manager. The last step which is finance, usually filled with the biggest sale's people out there. Tom who I dealt with layed out my options on a screen
