Business Details
9 Years
experience
Interactive DSP Training for I/DD Providers
Blitz was founded in 2017 with a mission to address the critical workforce challenges faced by I/DD providers in recruiting and retaining Direct Support Professionals (DSPs). Our team combines decades of marketing expertise with a personal connection to the I/DD field, having previously operated under Web Refinements LLC since 1999. We specialize in interactive coaching programs that help providers streamline hiring, reduce turnover costs, and build positive workplace cultures. Our approach is rooted in practical, field-tested strategies that deliver measurable results, such as saving providers hundreds of thousands of dollars in overtime costs and reducing ghosting rates by up to 90%.We prioritize hands-on workshops and personalized support, enabling supervisors to implement actionable solutions within minutes. Our work has been recognized through over 500 successful workshops and testimonials from providers across 20+ states. We authored the book *Heart, Hope & Honesty* to share proven methods for thriving despite the DSP workforce crisis. Our teams dedication to this cause stems from personal experience, including family ties to developmental disabilities services. We focus on creating scalable systems that transform recruitment, retention, and organizational culture without requiring significant financial investments.
Services
Interactive Coaching
Anti-Ghosting System
Retention Workshops
Online Video Courses
Cultural Development
Leadership Training
Consulting Services
Onboarding Solutions
Recruitment Strategy
Supervisor Workshops
Details
- Year established: 2017
Highlights and features
- Weve helped providers save over $750,000 annually in overtime costs.
- Interactive workshops deliver actionable results in under 45 minutes.
- Proven anti-ghosting system increases interview attendance to 90%.
- Personalized coaching from experts with 24+ years in the field.
- Authors of the acclaimed book *Heart, Hope & Honesty* on DSP retention.
What people say
Over $750K saved annually
Fully staffed now
Inundated by applicants
Positive work environment
Best training attended
Services
Interactive Coaching
Our interactive coaching programs teach I/DD providers to recruit and retain DSPs through hands-on workshops. Providers learn to streamline hiring, reduce turnover costs, and implement anti-ghosting systems. Clients report saving hundreds of thousands annually while improving staff satisfaction and service quality.
Anti-Ghosting System
This system reduces no-show rates by 90% through follow-up strategies and interview preparation techniques. Providers gain tools to ensure candidates attend interviews and start shifts, minimizing disruptions and saving time spent on redundant hiring cycles.
Online Video Courses
Self-paced courses cover DSP recruitment, retention, and cultural development. Features include 39 videos, PDF workbooks, and lifetime access. Providers learn to create magnetic job posts, build applicant pipelines, and implement onboarding processes that reduce turnover.
Supervisor Workshops
45-minute workshops teach supervisors to build trust, hold accountability, and reduce staff burnout. Topics include conflict resolution, decision-making delegation, and team-building exercises. Participants gain actionable strategies to improve workplace culture and staff retention.
Consulting Services
Tailored consulting addresses unique staffing challenges, including talent pipeline creation and strategic planning. Our team provides one-on-one guidance to implement systems that reduce turnover, improve recruitment efficiency, and align with organizational goals.
People
Craig de Fasselle
Partner & Keynote Speaker
Co-founder of Blitz with 24 years in marketing and nonprofit work. Former student teacher for children with developmental disabilities. Authored *Heart, Hope & Honesty* to address DSP workforce challenges. Holds five patents.
Scott de Fasselle
Partner & Coach
Co-founder with a personal connection to I/DD services through his mothers work. Developed anti-ghosting strategies and led workshops for 500+ providers. Former Eagle Scout who designed programs for battered womens shelters.
Brandi Body
Coach & Client Acquisition Associate
Former special education teacher and social worker with expertise in DSP recruitment. Focuses on relationship-building and barrier removal to support staff success. Brings hands-on experience from county boards of developmental disabilities.
Questions
What is DSP Magnet's primary service?
We provide coaching programs to help I/DD providers recruit and retain Direct Support Professionals through workshops, online courses, and consulting.
How much can providers save with your programs?
Clients have saved over $750,000 annually in overtime costs by reducing staff turnover and improving hiring efficiency.
Do you offer self-paced training options?
Yes, our Anti-Ghosting Kit and online video courses provide self-paced learning with lifetime access to materials.
Are workshops available nationwide?
Yes, we offer virtual workshops and have served providers in over 20 states and 18 county boards of DD.
What makes your training different from others?
Our hands-on, interactive approach delivers actionable strategies that providers implement immediately, with measurable results in weeks.
Do you offer refunds for workshops?
No refunds within 48 hours of a workshop, but we may allow attendance at a future session per our terms.
Reviews (1)
Nick B.
Dec 31, 2018
Report
Awesome agency for business strategy, marketing, websites & design. I can highly recommend working with Scott & Craig and the rest of the team.
