Business Details
Your Trusted Catering Management Software Solution
Founded on firsthand experience, CaterTrax has evolved from a system designed for a family-owned catering business into the leading catering management software for North America's largest foodservice enterprises. Our flexible platform and industry expertise empower clients to overcome operational challenges while delivering impactful results. With a best-in-class services team averaging over 90% client satisfaction, we prioritize partnerships over transactions, ensuring clients maximize their CaterTrax experience. Our solutions streamline orders, automate workflows, and provide actionable insights for profitability.Backed by robust data security measures and a commitment to innovation, we serve over 20,000 caterers across healthcare, education, senior living, and corporate sectors. Our core values emphasize hospitality, integrity, and continuous growth, reflecting our dedication to both client success and industry leadership. By combining cutting-edge technology with personalized support, we enable businesses to focus on delivering exceptional customer experiences.
Services
Catering Software
Online Ordering
Data Security
Education Services
Professional Services
Client Support
Custom Solutions
Reporting Tools
Automated Workflows
Enterprise Management
Highlights and features
- We serve over 20,000 caterers with tailored software solutions
- Our flexible platform delivers measurable operational improvements
- Exceptional client support with 90%+ satisfaction ratings
- Customizable tools for healthcare, education, and corporate sectors
- Robust data security with cloud-based protection layers
What people say
Exceptional support team
Easy to use platform
Improved operational efficiency
Excellent training resources
Reliable system performance
Services
Catering Management Software
Our comprehensive software streamlines catering operations through automated workflows, real-time data capture, and multi-business management capabilities. Clients gain accuracy in order processing, 24/7 customer access for order management, and actionable insights for forecasting profitability. Designed for scalability, the platform supports enterprises of all sizes across diverse industries.
Data Security
Enterprise-grade security features include cloud-based infrastructure with intrusion detection, regular data backups, and multi-layered protection protocols. Our partnership with leading technology providers ensures continuous vulnerability assessments while maintaining compliance with industry standards for data integrity and recovery.
Professional Services
Tailored implementation services include UI/UX customization, data management configuration, and integration with existing enterprise systems. Our experts collaborate with clients to optimize platform utilization through personalized workflow design and feature adaptation for specific operational requirements.
Education Services
Comprehensive training resources cover platform fundamentals to advanced features, with options for new team onboarding and skill development. Customized sessions ensure staff proficiency in order management, reporting tools, and system optimization for maximum operational efficiency.
Client Support
Dedicated support team provides implementation guidance, troubleshooting, and system optimization advice. Services include real-time problem resolution, feature enhancement consultations, and ongoing technical maintenance to ensure uninterrupted operations and platform effectiveness.
Questions
What industries does CaterTrax serve?
CaterTrax supports healthcare facilities, educational institutions, senior living communities, corporate dining operations, and independent catering businesses across North America.
Can I customize the software for my business needs?
Our platform offers flexible customization options for user interface, workflow automation, and data management to match specific operational requirements.
What security measures protect my data?
We implement enterprise-grade security with cloud infrastructure, intrusion detection systems, regular backups, and multi-layered protection protocols for data integrity.
Do you offer training for new users?
We provide comprehensive training resources including onboarding sessions, instructional videos, and customized team training for all platform features.
What support options are available?
Our client support team offers implementation assistance, technical troubleshooting, and system optimization guidance through phone, email, and live chat channels.
Reviews (5)
Mary Welch
Jan 23, 2019
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Being an employee at CaterTrax is such a wonderful and rewarding experience. The company culture truly embraces hard work, dedication, and a family atmosphere. 10/10 would recommend to ANYONE looking for a job or even an Internship!
Wendy Woodard
Jan 19, 2019
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I love CTX for the caring way it takes care of it's employees, partners and clients alike. Everyone is taking care of with the warmth of family.
Liz Soldi
Jan 10, 2019
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I have worked for CaterTrax since March 2017 and it's a great company with even better culture and even better employees!
Kate Zenone
Jun 16, 2018
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This company is so hard to work with. The service representatives never understand my requests, the coding is awful and makes designing contracts very difficult. Bullets that don't go away, text that won't indent, can't change text size and a number of other things. If I could choose another company I would, but unfortunately corporate encourages use of this software.
Annie Leri
Jun 15, 2018
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I've been employed by CaterTrax for over 3 years now. I've enjoyed many opportunities to learn and grow and genuinely enjoy coming to work everyday. I can say from experience that this company stands by it's employees and supports them when life throws a curve ball. I feel very lucky to be a part of this team!
