Business Details
32 Years
experience
All-in-One Fire Department Management Software
Alpine Software has been a trusted partner to fire departments since 1994, delivering specialized incident response management software tailored to the unique demands of emergency services. Our team combines decades of frontline firefighting experience with technical expertise to create intuitive, customizable platforms that streamline operations from dispatch to compliance reporting. With over 30 years of continuous innovation, we serve 700+ departments nationwide, supporting 170,000+ first responders through solutions like RedAlerta fully integrated system handling scheduling, inspections, CAD integration, and NERIS-compliant reporting.Our acquisition by Banyan Software in 2023 strengthens our commitment to long-term stability and technological advancement, ensuring fire departments have the tools needed to respond faster, stay organized, and make data-driven decisions under pressure.
Services
Incident Response Software
Mobile Fire Apps
Fire Inspection Tools
CAD Integration
Compliance Reporting
Details
- Year established: 1994
Highlights and features
- 30+ years of fire service expertise in software development
- Fully customizable platform integrating dispatch, inspections, and compliance
- NERIS-ready reporting with automated compliance alerts
- Dedicated U.S.-based support team for seamless implementation
- Proven scalability for volunteer to career departments
Associations and certifications
- NERIS V1 Certified
What people say
Streamlined dispatch processes
Excellent customer support
Customizable to department needs
Improved compliance reporting
Reliable mobile integration
Services
RedAlert Desktop
Centralized firehouse management platform handling scheduling, compliance reporting, and asset tracking. Enables real-time dispatch coordination, NFIRS/NERIS reporting, and personnel management for both volunteer and full-time departments. Integrates with mobile tools and CAD systems to unify operations.
RedAlert Mobile
Mobile application for real-time alerts, GPS navigation, and on-scene data access. Allows firefighters to receive dispatch details, check hydrant locations, and submit reports from the field. Syncs seamlessly with desktop systems for updated information.
Fire Inspection Tools
Mobile inspection platform with customizable forms and code compliance tracking. Enables field personnel to conduct inspections, log violations, and generate reports while accessing centralized department data for consistency and follow-up.
CAD Integration
Real-time computer-aided dispatch integration for incident alerts, unit tracking, and mapping. Provides synchronized vehicle status updates, resource management, and automated dispatch logs to improve response coordination and situational awareness.
Compliance Reporting
Automated compliance tools for NFIRS, NERIS, and LOSAP requirements. Generates structured reports, tracks deadlines, and provides alerts for audit readiness. Reduces manual data entry through integrated systems across dispatch, inspections, and personnel records.
Questions
What fire department sizes does RedAlert support?
RedAlert serves departments of all sizes, including volunteer, combination, and career agencies, with scalable tools for 10 to 10,000+ personnel.
Does RedAlert integrate with existing CAD systems?
Yes, RedAlert offers seamless CAD integration for real-time dispatch data, unit tracking, and incident mapping across platforms.
How does RedAlert handle NERIS compliance?
The platform includes automated NERIS-ready reporting, compliance alerts, and structured data fields to simplify federal reporting requirements.
Is training provided for new users?
Yes, Alpine Software offers implementation support, training resources, and 24/7 technical assistance for all RedAlert tools.
Can RedAlert be used for EMS operations?
Yes, the platform supports EMS agencies with patient care reporting, scheduling, and integrated response coordination tools.
