Business Details
Your Trusted Insurance Partner in Springfield, MO
At Fortner Insurance, we are a family-owned agency based in Springfield, Missouri, dedicated to providing personalized insurance solutions for businesses, families, and organizations. With over two hundred years of combined experience, our mission is to guide clients through the complexities of insurance with clarity and integrity. We specialize in serving churches, nonprofits, camps, and businesses across Missouri, offering tailored coverage that aligns with their unique needs. Our team, led by co-owners Anthony and Nell Gillen, prioritizes building long-term relationships rooted in trust and transparency. We work with top-rated carriers like Brotherhood Mutual, Liberty Mutual, and Acuity to ensure clients receive competitive options without the hassle of navigating the market alone.Whether you're protecting a ministry in St. Louis, managing a business in Branson, or insuring a home in Ozark, our approach remains the same: real people, honest advice, and coverage that feels personal. We pride ourselves on being accessible through in-person consultations, phone support, and our upcoming InsureLink portal for 24/7 account management. Our commitment extends beyond policieswe provide resources like church risk management checklists and dedicated claims assistance to empower clients with practical tools. By focusing on the communities we serve, we aim to make insurance less about paperwork and more about peace of mind. As an independent agency, we remain adaptable to evolving needs while staying grounded in the values of faith, family, and service that define our work.
Services
Business Insurance
Camp Insurance
Employee Benefits
Life Insurance
Medicare Plans
Homeowners Insurance
Auto Insurance
Workers' Compensation
Commercial Auto Insurance
Umbrella Insurance
Highlights and features
- Family-owned with over 200 years of combined experience in insurance.
- Specialized expertise in church and ministry insurance through Brotherhood Mutual partnerships.
- Flexible service options: in-person, phone, or self-service portal.
- Access to top-rated carriers like Liberty Mutual and Acuity for competitive rates.
- Deep local knowledge serving Missouri communities from Springfield to St. Louis.
What people say
Excellent customer service
Personalized options
Knowledgeable team
Trusted coverage
Real people
Services
Business Insurance
We provide comprehensive business insurance tailored to protect Missouri companies from liability risks, property damage, and operational disruptions. Our policies include general liability, commercial property, and workers' compensation coverage. Clients benefit from partnerships with top carriers and personalized risk assessments to ensure adequate protection.
Camp Insurance
Specialized insurance solutions for seasonal and year-round camps across Missouri, including liability protection and property coverage. We collaborate with carriers like Brotherhood Mutual and GuideOne to address unique risks associated with outdoor activities and youth programs. Policies are designed to safeguard both facilities and participants.
Employee Benefits
Customizable group health and retirement plans for Missouri businesses seeking to attract and retain talent. We offer access to competitive options from trusted carriers, with support in selecting benefits that balance employee needs and employer budgets. Our approach simplifies enrollment and compliance for employers.
Life Insurance
Life insurance policies designed to secure financial futures for families and dependents in Missouri. We provide term and permanent life coverage options, with guidance on selecting appropriate death benefits and beneficiaries. Our advisors help clients understand policy features and integrate coverage into broader financial strategies.
Medicare Plans
Medicare Advantage, Medigap, and Part D prescription drug plan assistance for Missouri residents. We offer personalized comparisons of available options to help seniors navigate coverage gaps and out-of-pocket costs. Local support ensures clients understand enrollment periods and policy details.
People
Anthony Gillen
Co-Owner
Anthony Gillen co-leads Fortner Insurance with a focus on client relationships and strategic coverage solutions. He brings expertise in risk management and a commitment to personalized service, ensuring businesses and families receive tailored insurance guidance.
Nell Gillen
Co-Owner
Nell Gillen partners with Anthony to deliver compassionate and knowledgeable insurance support across Missouri. Her background in client advocacy emphasizes clear communication and long-term trust, particularly for churches and community organizations seeking reliable coverage.
Questions
What types of insurance does Fortner Insurance Services offer?
We provide business insurance, camp insurance, employee benefits, life insurance, Medicare plans, and personal insurance including homeowners and auto coverage for Missouri clients.
How can I get a quote?
Request a quote online through our website or contact us directly at 417-882-5560 for personalized options tailored to your specific needs.
Do you specialize in church or ministry insurance?
Yes, we are a leading Brotherhood Mutual partner agency in Missouri, offering specialized coverage and resources for churches and faith-based organizations.
What areas do you serve?
We serve clients across Missouri, including Springfield, St. Louis, Kansas City, Joplin, Branson, Ozark, and surrounding communities.
Can I manage my policy online?
Yes, our InsureLink portal provides 24/7 account access for policy management, though the portal is currently under development.
What carriers do you work with?
We partner with top-rated carriers like Brotherhood Mutual, Liberty Mutual, and Acuity to offer competitive insurance options for Missouri businesses and families.
Reviews (4)
Patricia Cole
Oct 31, 2021
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We have been with Fortner for at least 10 years. The insurance increases every year, so last year I talked to the agent about switching to another company. He advised he didn't think it would make any difference and sounded to me as if he just didn't want to go to the trouble to do that. This year I am calling and checking other agencies to see if I get a better response.
Chris Golden
Aug 18, 2020
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Was quoted quotes for home and auto when it came time to sign they tried to increase the auto quotes 600 dollars more then wanted then brought it down still 84 dollars more no big deal then sends a message to raise homeowners by 128 dollars
Ryan Lucas
May 25, 2020
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I called in to my agent Karla a couple weeks ago and requested that we put full coverage on a truck that I was trying to rent for the weekend. She called me back explaining that since it was a flatbed the underwriters would not put full coverage on it considering that it was a commercial vehicle. I had big plans for memorial weekend to haul our camper back home and if I didnt get this vehicle insured my plans would have been spoiled. After putting more effort into it She called me back and said that she was able to get the underwriter to cover my truck that I was renting. Very pleased with her
Norah
Dec 04, 2019
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I had been with Fortner Insurance well over 10 years and always received excellent service, and they were always quick to communicate policy changes quickly... until recently. I encountered more than a few issues in the last couple of months, but like I expressed previously, I was always happy and chose to overlook this as just happenstance, since they were always friend and helpful. However, the last issue was my breaking point. My auto-pay was not set up, to which I was told by a Fortner staff member that it was the insurance companies error, but when I received my policy for the next 6 months
