Business Details
37 Years
experience
Emergency
services
Your Trusted Partner for Veterinary Care in Hilton, NY
Hilton Veterinary Hospital has been a trusted provider of comprehensive veterinary care since 1989. Founded by Dr. Timothy Bostley, our facility has expanded twice to accommodate our growing community in Hilton, NY, and surrounding areas. We offer a full spectrum of services including wellness exams, vaccinations, advanced diagnostics, surgery, emergency care, and reproductive services. Our team of experienced veterinarians and support staff prioritize compassionate care, utilizing state-of-the-art technology to ensure accurate diagnoses and effective treatments.With over three decades of service, we combine deep experience with continuous education to address complex medical needs. Our commitment to excellence has earned us consistent recognition as a community leader in animal healthcare. We maintain transparency through clear communication and uphold the highest standards of professionalism, as evidenced by our long-standing relationships with multi-generational pet-owning families who trust us with their animals' health.
Services
Wellness Exams
Vaccinations
Surgery
Ultrasound
Radiology
Prescription Diets
Parasite Prevention
Microchipping
Diagnostic Laboratory
Emergency Care
Details
- Year established: 1989
Highlights and features
- We offer 24/7 emergency veterinary care for urgent pet health needs.
- Our team has over 35 years of experience serving the Hilton community.
- Comprehensive range of services from wellness care to advanced surgery.
- Multiple veterinarians with specialized expertise in diverse medical areas.
- Consistently praised for compassionate, patient-centered pet and owner care.
What people say
Excellent vets
Saved my pet's life
Compassionate care
Emergency services available
Knowledgeable specialists
Services
Surgery
Our surgical services range from routine spaying/neutering to advanced procedures like orthopedic and neurological surgeries. Board-certified veterinary anesthesiologists ensure patient comfort during operations, while our post-operative care focuses on rapid recovery. We maintain strict safety protocols for all surgical interventions.
Emergency Care
Emergency services operate 24/7 to address critical pet health issues. Our trained staff handles trauma cases, acute illnesses, and life-threatening conditions with immediate diagnostic testing and treatment interventions to stabilize patients promptly.
Vaccinations
We provide core vaccinations for dogs and cats including rabies, distemper, and feline leukemia, along with non-core vaccines tailored to lifestyle risks. Our program protects pets from infectious diseases while maintaining compliance with regional health regulations.
Diagnostic Laboratory
On-site lab facilities enable rapid bloodwork, urinalysis, and fecal testing for immediate diagnosis. This capability allows prompt identification of infections, organ dysfunction, and other health conditions requiring timely treatment intervention.
Reproduction Services
Specialized reproductive services include progesterone testing, artificial insemination, and c-section deliveries. Our experienced team supports breeders through prenatal care, whelping assistance, and postnatal puppy/kitten care with detailed owner guidance.
People
Jeffrey Cacia DVM
Medical Director
Dr. Cacia leads our medical team with expertise in comprehensive pet healthcare, overseeing clinical operations and patient treatment protocols with over 20 years of veterinary experience.
Jackie Walker DVM
Veterinarian
Certified in veterinary acupuncture and chiropractic care, Dr. Walker specializes in integrative medicine approaches that combine traditional treatments with alternative therapies for chronic condition management.
Melissa Bowers LVT
Reproduction Coordinator
As a licensed veterinary technician with reproductive specialization, Melissa coordinates breeding programs, performs ultrasound monitoring, and assists with prenatal care for canine and feline patients.
Rachael Vergari LVT
Office Manager
With over a decade of veterinary practice management experience, Rachael oversees daily operations while maintaining continuity in patient care coordination and client communication standards.
Dr. Timothy Bostley
Founder
Establishing the hospital in 1989, Dr. Bostley built its reputation for compassionate care. He continues to influence clinical excellence while mentoring younger veterinarians in quality service delivery.
Questions
What emergency veterinary services do you provide?
We offer 24/7 emergency care for urgent medical conditions including trauma, poisoning, and acute illnesses requiring immediate intervention by our trained veterinary team.
Do you accept new patients with urgent appointment needs?
Yes, we prioritize urgent cases and typically accommodate same-day appointments while maintaining our regular schedule for established clients.
What diagnostic capabilities does your hospital offer?
We have on-site laboratory facilities for bloodwork and urinalysis, digital radiography, ultrasound imaging, and ECG diagnostics for comprehensive patient evaluation.
Are your veterinarians qualified to handle specialized treatments?
Our team includes specialists in reproductive medicine, diagnostic imaging, and surgical procedures, with multiple doctors maintaining continuing education certifications in advanced veterinary care.
What location areas do your services cover?
While based in Hilton, NY, we serve pet owners across Monroe County including Rochester, Spencerport, Hamlin, and surrounding communities with accessible veterinary care options.
How do you support pet owners after regular business hours?
Our 24/7 emergency service provides continuous coverage, with on-call veterinarians available for critical situations outside standard operating hours.
Reviews (5)
Rick Dawson
Dec 02, 2021
Report
Very professional and clean. We breed French Bulldogs and have been to 4 different vets. This is the best. We drive an hour and twenty minutes one way to go here.
Megan Campbell
Nov 17, 2021
Report
The secretaries are so wonderful, and always make sure to ask me if I an getting rewards for my dogs allergy meds. Dr Walker is amazing and she is so wonderful with our dogs. Plenty of treats during their exams to keep them as calm as possible.
Clinton Symonds
Oct 07, 2021
Report
We were in today for an end of life visit. The staff was very attentive towards our sad situation. Thank you!
Antonio Rambali
Sep 25, 2021
Report
Ive been back and forth to this vet with my pregnant frenchie and they continue to lie play games and beat around the bush. The first day I brought her in for an ultrasound and the vet kept referring to her as a male dog, she is clearly a female if she is pregnant. But besides that no one gives you a straight answer when u ask a question about your pet and when I told them I was going to visit a different veterinary hospital for a second opinion the main vet got very offended and told me I am the only vet in the area that does c sections and that if you do so visit another vet then You will
Gianna Abby
Sep 23, 2021
Report
DO NOT TAKE YOUR BABIES HERE. my friends brought their dog here to get the best care for their baby who was pregnant. the treatment they received from staff by this place is so disturbing and i hope they get shut down. adding onto that, not only did they continuously refer to their PREGNANT female dog as a male, but also said if they go anywhere else they can have fun with their dead puppies. after my friends left a review and went to call back, they had blocked their numbers from calling and denied them any care for their dog who needed it urgently. absolutely disgusting and i genuinely hope people
