Business Details
8 Years
experience
Emergency
services
Your Trusted Partner for Veterinary Care Solutions
Ark Veterinary Hospital & Urgent Care is a family-oriented veterinary practice established in 2018, dedicated to providing high-quality, compassionate care for dogs, cats, and exotic pets. Our mission focuses on strengthening the human-animal bond through personalized urgent care and wellness services tailored to the Rochester community. With a team of experienced veterinarians and advanced diagnostic tools, we offer comprehensive services including surgery, dental care, senior pet care, and exotic animal treatment.Our commitment to community partnerships and preventive care ensures pets receive lifelong support. The hospital operates extended hours seven days a week, emphasizing timely access to veterinary services while maintaining transparency in pricing and communication.
Services
Wellness Care
Diagnostic Care
Pet Surgery
Dental Care
Laser Therapy
Senior Pet Care
Exotic Pet Care
Urgent Care
Parasite Control
Microchipping
Details
- Year established: 2018
Highlights and features
- 24/7 urgent care availability for pet emergencies
- Experienced team specializing in exotic animal care
- Advanced diagnostic tools including digital radiology and in-house lab
- Community-focused spay/neuter programs and shelter partnerships
- Personalized wellness plans for pets at all life stages
What people say
Exceptional compassionate care
Skilled professionals
Timely service
Reasonable pricing
Empathetic staff
Services
Wellness Care
Our wellness programs focus on preventive care through routine exams, vaccinations, and parasite control. We create personalized plans for pets at every life stage, including puppies/kittens, adult pets, and seniors. Services include weight management, nutrition counseling, and early disease detection to ensure long-term health.
Diagnostic Care
We utilize digital radiology, in-house lab testing, and ultrasound for accurate, rapid diagnosis. Our facilities support blood work, urinalysis, FAST/TFAST scanning, and allergy testing. This technology enables immediate treatment decisions for both routine and emergency cases.
Pet Surgery
Our surgical services include spay/neuter, orthopedic procedures, soft tissue surgery, and emergency interventions. We employ modern anesthetic protocols and tailored pain management plans. Preoperative assessments and postoperative care ensure patient safety and comfort throughout the recovery process.
Dental Care
Comprehensive dental services address oral health through professional cleanings, extractions, and disease management. We educate owners on home care practices while using advanced techniques to prevent systemic infections that can affect vital organs in untreated cases.
Exotic Pet Care
We provide specialized care for ferrets, rabbits, rodents, reptiles, and birds. Services include species-specific wellness exams, dietary counseling, and treatment for exotic animal conditions. Our team understands unique husbandry requirements and offers guidance for optimal exotic pet health.
People
Dr. Christina Seidel
Owner
Dr. Seidel founded Ark Veterinary Hospital after years of experience in multiple animal hospitals. She specializes in exotic pet care and community outreach programs focused on shelter partnerships and preventive medicine.
Dr. Sandy Marky
Veterinarian
Dr. Marky brings expertise in urgent care and diagnostic imaging. She emphasizes clear communication with pet owners while providing compassionate treatment for both routine and emergency cases.
Dr. Amie Rennie
Veterinarian
Dr. Rennie specializes in senior pet care and chronic disease management. Her approach combines thorough diagnostics with personalized treatment plans to improve quality of life for aging animals.
Dr. Chris Boshart-Adamson
Veterinarian
Dr. Boshart-Adamson focuses on surgical procedures and pain management. He ensures patients receive safe anesthetic protocols and comprehensive postoperative care tailored to individual needs.
Dr. Kathleen Muckenhirn
Veterinarian
Dr. Muckenhirn specializes in puppy/kitten wellness programs and preventive care education. She works closely with new pet owners to establish healthy routines and early intervention strategies.
Questions
What types of pets do you treat?
We treat dogs, cats, and exotic pets including ferrets, rabbits, rodents, reptiles, and birds.
Do you offer emergency services?
Yes, we provide urgent care during our extended hours seven days a week.
What are your operating hours?
Monday-Saturday: 8:00AM-8:00PM, Sunday: 9:00AM-8:00PM, including major holidays.
Can I schedule appointments online?
Yes, use our online booking system or call 585-487-8700 for appointments.
Do you accept pet insurance?
We accept CareCredit and process claims for major pet insurance providers.
What wellness services do you offer?
Services include vaccinations, parasite prevention, nutrition counseling, and senior pet screenings.
Reviews (6)
Renee T.
Jan 06, 2022
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Positive:Professionalism,Quality,Reliability,Responsiveness,Value
I had to put my mom's cat down. Everyone there was extremely sympathetic and empathetic. Even though this was an Emergency/Urgent Care hospital, they made me feel like they had been the vet for the cat's whole life. The whole entire staff reassured me in every way. They made this very hard time easier do deal with. Thank you!
I had to put my mom's cat down. Everyone there was extremely sympathetic and empathetic. Even though this was an Emergency/Urgent Care hospital, they made me feel like they had been the vet for the cat's whole life. The whole entire staff reassured me in every way. They made this very hard time easier do deal with. Thank you!
Barbara Carris
Jan 03, 2022
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Very curteous, patient and easy with my cat, that was very scared and wouldn't move. The gentleness giving her shots and through answers to all my questions.
Sharon Romano
Dec 31, 2021
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We had a situation with our dog 12/30/21. We were able to get an appointment and have her seen. We had to make a hard decision and let our dog Princess go. The staff was amazing and helped us with this transition. Jim and I thank you for your kindness and support.
Shane Gibeault
Dec 22, 2021
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Excellent emergency services for a price. The veterinary staff was amazing and very nice throughout the process of seeing my dog when he woke up that morning in a lot of pain. $500 later he was diagnosed with a bad back due to his age and given pain meds, which most certainly have helped. The only issue I had was paying the same amount I paid at a different emergency vet after my miniature poodle was attacked by a Rottweiler and needed stitches, Staples, sutures, and meds. If it's an emergency and your only option I'd definitely recommend it. If it's not an emergency if recommend trying to find
Alexis Soto
Dec 07, 2021
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JUSTICE FOR OPAL!
Friday night we came home and noticed opal hurt her leg, she was clearly in pain and needed to be treated. I asked around for references for urgent care vets as the doctor for ours was out sick. I looked into a few and decided on Ark. Fast forward to today we brought are baby there hoping for help and to make our sweet girl better. They put opal under did xrays and casted her leg, I got a call from them telling me my cat had passed away from the anesthesia . So 500$ we still had to pay and had to bring our healthy happy 9 month old cat home to bury. She went in A HAPPY HEALTHY
Friday night we came home and noticed opal hurt her leg, she was clearly in pain and needed to be treated. I asked around for references for urgent care vets as the doctor for ours was out sick. I looked into a few and decided on Ark. Fast forward to today we brought are baby there hoping for help and to make our sweet girl better. They put opal under did xrays and casted her leg, I got a call from them telling me my cat had passed away from the anesthesia . So 500$ we still had to pay and had to bring our healthy happy 9 month old cat home to bury. She went in A HAPPY HEALTHY
Courtney Burdick
Dec 01, 2021
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The techs and doctor were very nice and took amazing care of my chinchilla. They answered all of my questions and took their time with me. My chinchilla need to have his teeth trimmed under anesthesia, went home on pain medication, an antibiotic and nutrition supplement. Due to covid you have to call in the morning in order to get an appointment for the animal ER. They were extremely reasonable for the charges for an exotic animal. I highly recommend this animal hospital.
