Westside Animal Hospital

Business Details

Emergency

services

Veterinary Care for Rochester Pets

Westside Animal Hospital has been dedicated to providing exceptional veterinary care for pets and compassionate support for their owners since its establishment. Our team of experienced professionals combines advanced medical expertise with Fear Free protocols to ensure stress-free visits for animals. Accredited by the American Animal Hospital Association (AAHA), we maintain the highest standards in diagnostics, surgery, dental care, and pain management. With over 30 years of experience, Dr. William Murphy leads a team committed to personalized care, utilizing cutting-edge technology and evidence-based practices.

We prioritize client education and transparent communication, fostering trust through every interaction. Our services span wellness exams, dermatology, internal medicine, and end-of-life care, addressing the full spectrum of pet health needs. By integrating therapeutic LASER treatments and surgical expertise, we deliver comprehensive solutions tailored to each patient. Our practice philosophy centers on preserving the human-animal bond through unwavering dedication to both pets and their families.

Services

Dental Care Dermatology Diagnostics End of Life Care Internal Medicine Pain Management Surgery LASER Therapy

Highlights and features

We offer 30+ years of veterinary expertise with AAHA-accredited care
Our Fear Free-certified team specializes in stress-free pet handling
We provide comprehensive diagnostics and treatment options under one roof
Our client-centered approach ensures personalized care plans for every pet
We maintain cutting-edge surgical and LASER therapy capabilities

Associations and certifications

American Animal Hospital Association (AAHA)
Fear Free

What people say

Most compassionate staff Fear Free certified care Exceptional end-of-life support Thorough explanations provided Gentle animal handling

Website

Update Listing

Services

Dental Care

Our comprehensive dental services prevent and treat oral diseases through professional cleanings, digital x-rays, and surgical interventions. We address periodontal disease, perform tooth extractions, and manage oral infections while ensuring patient comfort. Our protocols include pre-anesthetic testing and continuous monitoring during procedures to maintain safety standards.

Dermatology

Specialized treatment for skin conditions and allergies using advanced diagnostic tools to identify environmental triggers and food sensitivities. We develop customized treatment plans addressing atopic dermatitis, mange, and fungal infections while managing secondary bacterial complications through medication and lifestyle adjustments.

Diagnostics

In-house diagnostic capabilities enable rapid blood analysis, urinalysis, and imaging services including digital x-rays and ultrasound. Our 20-minute blood panel results and partnerships with board-certified radiologists facilitate same-day diagnoses for efficient treatment planning and improved patient outcomes.

Surgery

Advanced surgical procedures performed in our AAHA-accredited facility with strict anesthesia protocols and post-operative care. Services include spaying/neutering, tumor removal, and emergency interventions using heated surgical tables and continuous patient monitoring for optimal safety and recovery.

LASER Therapy

Non-invasive Class IV LASER treatments reduce pain and inflammation while accelerating tissue healing. This drug-free option complements traditional treatments for arthritis, wounds, and post-surgical recovery through targeted photobiomodulation, administered with appropriate eye protection for both patients and staff.

People

William Murphy

Owner

Dr. Murphy has practiced veterinary medicine for over 30 years in the Rochester area. A graduate of the University of Tennessee College of Veterinary Medicine, he holds Fear Free certification and membership in multiple veterinary associations while maintaining AAHA accreditation standards.

Liz

Team Leader

With 16 years of veterinary technology experience, Liz supervises clinical operations and client services. Her expertise includes surgical preparation, laboratory analysis, and implementing Fear Free protocols while managing team training and client communication initiatives.

Brittany

Veterinary Technician

Certified Fear Free professional with specialized skills in surgical assistance and client education. She performs dental cleanings, lab work, and patient care while maintaining continuing education in veterinary technology advancements and compassionate handling techniques.

Heather

Veterinary Technician

Fear Free-certified technician specializing in pre-surgical preparation and laboratory diagnostics. She provides client education on treatment plans and home care while maintaining proficiency in dental procedures and patient monitoring during medical interventions.

Jessica

Veterinary Technician

Veterinary technician with specialized interest in dental care and 19 years of clinical experience. She focuses on client communication, patient treatment, and implementing preventive care strategies while maintaining Fear Free-certified handling techniques.

Questions

What services does Westside Animal Hospital offer?

We provide comprehensive veterinary care including dental services, dermatology, diagnostics, surgery, pain management, LASER therapy, and end-of-life care using Fear Free protocols.

Are your staff Fear Free certified?

Yes, our entire team maintains Fear Free certification to reduce animal stress through specialized handling techniques and anxiety-free environment design.

Do you handle emergency situations?

We accept emergency cases during regular business hours and provide immediate care for urgent medical conditions requiring prompt veterinary attention.

What diagnostic capabilities do you have?

Our in-house lab provides 20-minute blood panels, digital imaging, urinalysis, and cytology. We also partner with board-certified radiologists for advanced diagnostic support.

How do you manage pet pain?

We employ multimodal pain management strategies including LASER therapy, medication protocols, and post-operative care plans tailored to each patient's specific needs.

What are your operating hours?

We're open Monday-Tuesday 8AM-7PM, Wednesday-Thursday 8AM-6PM, Friday 8AM-5PM, Saturday 8AM-2PM, and closed Sundays for routine care.

Reviews (6)

Write a Review

Rachel Stuver

Dec 14, 2021 Report

If you bring your animals here, I highly recommend request to see Dr. Bill Murphy instead of Aime Rennie. My dog has very high anxiety and is very anxious and Dr. Murphy was very patient with him and worked with him very well. However, Aime rennie spent two minutes with my dog and said that she could not handle him. He also had a muzzle on. And prior to that when he saw Dr. Murphy, he did not have a muzzle on and Dr. Murphy still worked with him. Dr Aime Rennie spent two minutes with my dog and said that she could not handle him. I highly do not recommend seeing her. However Dr. Murphy is amazing

Marty Green

Dec 05, 2021 Report

New cat owner here. The staff has been so good with Charlie and really checks in on him to make sure he's doing well with his yearly shots.

Spacebambi

Nov 28, 2021 Report

Positive:Professionalism,Quality,Responsiveness
I love the Petdesk app they use and the time they take to explain what is going on. I will bring all 4 off my furbabies here!

Amy Somerville

Nov 20, 2021 Report

Critical:Professionalism,Value
Horrible experience putting our cat down. Lack of sympathy. My kids were traumatized after how things were handled. Was asked to submit our complaints of service and received no response back. The answer to them for keeping the pets fear free is by heavily sedating them. Would never recommend to anyone.

Valerie Gleason

Nov 06, 2021 Report

Great doc., and thorough. Dr. Murhhy is the best! Taught me how to find my little dog, Phoebe's pulse and taught me how to look at her dark little gums to see if she was getting enough oxygen! Thank you, Dr. Murphy! You are a blessing!!

Margaret O'Brien

Oct 28, 2021 Report

Positive:Quality,Value
Dr. Murphy and the team are very caring. They listen to your concerns and work with you to treat your animal. And Pancake loves the techs here too!