Business Details
37 Years
experience
Emergency
services
Veterinary Care Experts in Rochester, NY
Coldwater Animal Hospital has been dedicated to animal care since 1989, serving Rochester, NY with comprehensive veterinary services. Our team of experienced veterinarians provides preventative care, diagnostics, surgeries, and emergency treatment tailored to each pet's needs. Specializing in orthopedic procedures, we employ advanced techniques and maintain a compassionate approach to pet health. Dr. James Klovstad, our board-certified surgeon, brings over a decade of specialized experience in orthopedic surgery, having performed thousands of procedures. Our hospital combines state-of-the-art technology with personalized care, ensuring pets receive both medical expertise and empathetic support.We prioritize client education through resources like our PetDesk app, enabling seamless appointment management and record-keeping. Operating extended weekday hours, we accommodate busy schedules while maintaining rigorous standards in veterinary medicine. Our staff undergoes continuous training to stay at the forefront of animal healthcare advancements. Client testimonials consistently highlight our team's professionalism, surgical success rates, and compassionate interactions with both pets and owners. As a locally rooted practice, we remain committed to serving the Rochester community with integrity and veterinary excellence.
Services
Wellness Exams
Vaccinations
Blood Tests
Advanced Imaging
Spay/Neuter
Dental Cleanings
General Surgery
Parasite Prevention
Prescription Diets
Orthopedic Surgery
Details
- Year established: 1989
Highlights and features
- Veterinarians with 30+ combined years of experience in pet healthcare
- Specialized orthopedic surgical expertise with 1500+ TPLO procedures performed
- Emergency care available during business hours with after-hours referrals
- Online scheduling and PetDesk app for convenient appointment management
- Digital radiology and onsite lab for comprehensive diagnostics
What people say
Skilled surgeon
Compassionate staff
Successful surgeries
Exceptional care
Knowledgeable team
Services
Orthopedic Surgery
Specialized surgical treatments for musculoskeletal conditions including TPLO procedures, fracture repairs, and joint stabilization. Our dedicated surgical team utilizes advanced techniques to restore mobility and alleviate pain in pets with orthopedic conditions. Patients benefit from comprehensive pre-operative assessments and personalized rehabilitation plans developed by our experienced surgical specialist.
Preventative Care
Comprehensive health maintenance services including vaccinations, parasite prevention, and routine examinations. Our customized wellness plans address age-specific needs for puppies through senior pets, with proactive screening for breed-specific health risks. Preventative care helps identify potential issues before they develop into serious conditions requiring more intensive treatment.
Diagnostic Care
Advanced diagnostic capabilities featuring digital radiology, in-house lab testing, and specialized imaging techniques. Our facilities support thorough evaluations of internal medicine cases, enabling accurate diagnosis of complex health issues. Rapid testing turnaround allows for timely treatment decisions while maintaining high diagnostic accuracy.
Pet Dental Services
Full-service dental care including professional cleanings, extractions, and oral surgery. We utilize modern anesthesia protocols and digital dental radiography to ensure comprehensive oral examinations. Regular dental maintenance prevents periodontal disease that can lead to systemic health complications in pets.
Emergency Care
Immediate veterinary attention for acute illnesses and injuries during business hours. Our team handles critical cases including trauma, toxin exposure, and respiratory distress. After-hours emergencies receive referral coordination to specialized emergency facilities while maintaining continuity of care through detailed case documentation.
People
Dr. James Klovstad
Board-Certified Surgeon
Graduated from St. George's University in 2012 with specialized surgical training at University of Missouri. Performs over 1500 TPLO procedures and hundreds of orthopedic surgeries annually. Recognized for surgical excellence and compassionate patient care.
Dr. Katherine Psutka
Veterinarian
Compassionate general practice veterinarian providing comprehensive care for companion animals. Skilled in wellness exams, diagnostics, and treatment planning for pets at all life stages. Dedicated to client education and preventive healthcare strategies.
Dr. Mafalda Carvalho
Veterinarian
Experienced practitioner focused on diagnostic care and internal medicine. Proficient in advanced imaging techniques and laboratory analysis for accurate patient assessments. Committed to developing tailored treatment plans for complex medical cases.
Erica A.
Practice Manager
Oversees hospital operations and client relations with extensive experience in veterinary practice management. Ensures smooth coordination between medical teams and client services to maintain high standards of patient care and customer satisfaction.
Dr. Allison Cooperman
Veterinarian
Skilled in preventative medicine and surgical procedures for companion animals. Provides individualized care plans focusing on long-term pet health. Actively participates in continuing education to stay current with veterinary medical advancements.
Questions
What veterinary services do you offer?
We provide preventative care, diagnostics, dental services, orthopedic surgery, and emergency treatment. Specialized surgical services include TPLO procedures and fracture repairs.
Do you handle pet emergencies after hours?
For emergencies outside business hours, we provide referrals to 24-hour facilities while maintaining care continuity. Our team coordinates with emergency hospitals for follow-up treatment.
How can I schedule an appointment?
Use our online booking system or call us directly at 585-247-7200 during operating hours. Same-day emergency appointments available during business hours.
Do you offer surgical consultations?
Yes, we offer orthopedic consultations with Dr. Klovstad. The $136.50 fee includes physical exam, medical history review, and personalized surgical plan development.
What payment options are available?
We accept major credit cards and offer CareCredit financing. Payment required at time of service with financing options available for extensive treatments.
Do you treat senior pets?
Yes, we provide specialized care programs for senior animals including mobility management, chronic disease monitoring, and age-related condition treatments.
Reviews (5)
George Perkins
Jul 06, 2021
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My hound was suffering from some allergic reaction or somthing. I panicked didn't know what to do. I rushed her here and they got us right in and now she's doing good. thank you soooo much. she is our world
Joan Pelkey Thompson
May 24, 2021
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From my first contact with Coldwater I knew I picked the right place to have my Chloe looked at. The office staff was amazing and dr took time to explain everything and suggest what was best for Chloe. I highly recommend them
Justin Mims
May 20, 2021
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Everything was great with them. In the few visits I went to. Only bad experience was they didn’t explain to me how they test stool samples. And they tested my dogs stool sample for the wrong thing so that was a waste of money. Other than that it’s been good.
Debra Jean Pollow-Soley
Apr 25, 2021
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They are fantastic. Always out the needs of the animal first. My dog is fearful/reactive and large, they treat him and us so well. Thank you!
John Gardner
Apr 02, 2021
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From the techs to the Drs to the receptionist everyone preforms at a top notch professional level 👍 I was referred by a friend who also takes her dogs there and couldn’t be happier . Great job all around
