Traditionally IT has been dominated by companies utilizing a group of level 1 technicians to answer the phones and you're forced to go through a time consuming and frustrating process to try and get your problem escalated to an employee that has any clue what you need. We turn that model over and have your calls start with your Technical Account Manager
Mandown Garage —
The professionalism and speed with which Paradise handles my sometimes monthly requests for technical assistance is unrivaled