Business Details
32 Years
experience
Your Trusted Partner for Real Estate Settlement Solutions
Monument Title was founded in 1994 with a commitment to delivering exceptional customer service and professionalism to the Northern Virginia title industry. Our team, many of whom have been with us since our inception, brings decades of collective experience to every transaction. We prioritize efficiency, courtesy, and transparency, ensuring clients receive personalized support throughout the title process. Our on-site electronic storage of all files dating back to 1994 allows for quick document retrieval, while our secure real estate platform provides clients 24/7 access to their documents.We specialize in simplifying complex real estate closings, offering tailored solutions for buyers, sellers, realtors, and private parties. Our dedication to client satisfaction is reflected in our direct communication approach, where calls are answered by live team members and promptly transferred to the appropriate department. By combining technological innovation with traditional values, we aim to make every home ownership or sale experience positive and seamless.
Services
Title Insurance
Real Estate Settlements
Document Processing
Pre-Closing Coordination
Post-Closing Services
Details
- Year established: 1994
Highlights and features
- We offer 25+ years of experience in Northern Virginia title services.
- Our secure digital platform provides 24/7 document access for clients.
- We guarantee prompt, personalized communication with live team members.
- Our experienced processors simplify complex real estate transactions.
- We maintain complete file history dating back to 1994 for transparency.
Services
Title Insurance
Title insurance safeguards property owners against financial loss from title defects, liens, or encumbrances. Our policies cover legal defense costs and claims up to the policy amount, ensuring peace of mind during ownership. We provide clear explanations of coverage terms and work directly with clients to resolve potential title issues before closing.
Real Estate Settlements
Our experienced team manages all aspects of real estate closings, from document preparation to fund disbursement. We coordinate with buyers, sellers, and agents to ensure accurate, timely transactions. Clients receive personalized guidance through each step, with access to secure digital tools for document review and verification prior to closing.
Document Processing
We maintain electronic records of all transactions dating back to 1994, enabling rapid document retrieval. Our system supports secure client access to files before, during, and after closings. This streamlined approach reduces delays and ensures transparency, with dedicated coordinators handling pre-closing setup and post-closing inquiries.
People
Stephanie Oliver
President and Disbursement Coordinator
Stephanie oversees title insurance policies, disbursement processes, and complex client inquiries. With extensive industry experience, she ensures accurate policy issuance and smooth post-closing transactions. Clients rely on her expertise for resolving title-related questions and coordinating financial settlements.
Lora Gass
Pre-Closing Coordinator
Lora manages file setup and data verification for all transactions. She ensures complete documentation before settlement, handling contracts, payoff information, and HOA/Condo details. Her attention to detail streamlines the pre-closing process, minimizing delays for buyers and sellers.
Kelly Donnelly
Closing Coordinator
Kelly prepares final settlement statements and coordinates document collection for closings. She assists clients with closing costs and required paperwork, ensuring compliance with all regulatory requirements. Her proactive communication helps clients understand financial obligations before finalizing transactions.
Kathi Gaffney
Post-Closing Coordinator
Kathi handles post-closing inquiries, including escrow account releases and lender package preparation. She maintains access to historical records dating back to 1994, providing continuity for long-term client needs. Her support ensures smooth resolution of post-transaction matters.
Questions
What is title insurance and why do I need it?
Title insurance protects property owners from financial loss due to title defects, liens, or ownership disputes. It covers legal defense costs and claims up to the policy amount, ensuring security in real estate transactions.
How do I get a free estimate from Monument Title?
Visit our website, select your transaction type (seller, buyer, or refinance), and complete a brief form. You'll receive a customized quote within one business day via email.
What areas does Monument Title serve?
We primarily serve Northern Virginia, including Alexandria, with expertise in local real estate regulations and title requirements.
Can I access my documents online?
Yes, our secure real estate platform allows clients to view and verify documents before, during, and after closing, ensuring transparency and convenience.
What are your business hours?
Our office is open Monday through Friday from 9:00 AM to 5:00 PM. We're closed on weekends and federal holidays.
How do you handle post-closing requests?
Our post-closing coordinator assists with escrow account releases, lender packages, and archived file retrieval, maintaining records dating back to 1994 for client convenience.
Reviews (5)
Amy Berks
Aug 05, 2020
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I'll have to disagree with the previous review - it may be that you need to find another company for an all online closing; however, I found their COVID protocol sufficient.
Masks were required (and provided when I stupidly forgot mine), hand sanitizer was provided at entry to the building and the office, we weren't there at the same time as the other party. We only saw and interacted with one person and our Realtor - masked and reasonably distanced for passing papers. This is a quiet office and a quiet office building - there just aren't a lot of opportunities for close contact. I felt very safe
Masks were required (and provided when I stupidly forgot mine), hand sanitizer was provided at entry to the building and the office, we weren't there at the same time as the other party. We only saw and interacted with one person and our Realtor - masked and reasonably distanced for passing papers. This is a quiet office and a quiet office building - there just aren't a lot of opportunities for close contact. I felt very safe
Fitz S.
Jul 09, 2020
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Michelle Gulley at Monument helped us with a deed update to add my domestic partner. Her pricing was affordable and service was prompt and professional. A few years back, Monument did our home settlement and that was smooth also. I regret not using Monument for our refinance as the experience I had elsewhere was horrible! Definitely recommend Monument.
Christy Johnson
Jun 12, 2020
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These people dont care about Covid! They have no measures in place for protecting you. Find someone else to finalize your closing. These morons insisted on me having to come to the office for my closing. I refused and will be doing business with another title company and recommend you do too! Covid non-believers are killing our country !
Addison H.
Apr 10, 2017
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Couldn't have been happier with the closing process with Monument. From pre-closing to the actual document signing, all the employees were wonderful to work with. Fantastic communication and very reasonable fees, comparatively, as well as a very convenient location (with parking). When it came to the actual signing day, everything was prepared and awaiting signature. I would highly recommend Monument Title Company.
Chris S.
Jun 07, 2014
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One of the most pleasant parts of the home buying process. When all of the T's had to be crossed, and the I's dotted, they were available, helpful, friendly, and accomodating. The represetnative was courteous and helpful, as well as willing to explain some parts of the HUD, CLOSING, or other general process we weren't familiar with. Would highly recommend, although I have no experience with any other title company.
