Ellis Real Estate Services

Business Details

Your Trusted Property Management Partner in Kansas City

At Ellis Real Estate Services, we bring over two decades of dedicated experience to property management in Kansas City. Our team prioritizes personalized service, ensuring both tenants and property owners receive tailored solutions that meet their unique needs. We specialize in maintaining and managing older and historic properties, leveraging our deep local expertise to maximize investment returns while preserving property value. Our comprehensive services include rental collection, maintenance coordination, detailed financial reporting, and strategic property acquisitions. We are committed to building long-term relationships through transparent communication and reliable service delivery. Our in-house maintenance program addresses seasonal challenges specific to Kansas City's climate, ensuring properties remain well-maintained year-round.

Through innovative technology platforms, we provide 24/7 access to account information and streamline communication for both owners and residents. Our approach combines hands-on care with professional expertise to protect and grow real estate investments. We focus on identifying value-add opportunities that enhance property appreciation while maintaining market competitiveness. With a dedicated team of professionals, we handle every aspect of property management from initial acquisition to ongoing maintenance and tenant relations. Our goal is to deliver stress-free property management solutions that create lasting value for our clients.

Services

Property Management Rental Collection Repairs & Maintenance Financial Reporting Property Acquisition Historic Properties Maintenance Solutions Unit Renovations Condo Management Value-Add Investments

Highlights and features

We offer over 20 years of property management experience in Kansas City
Our team provides personalized service for both tenants and owners
We specialize in managing older and historic properties
Our in-house maintenance program ensures property longevity
We utilize innovative technology for seamless owner and tenant communication

Website

Update Listing

Services

Property Management

Our comprehensive property management services cover every aspect of real estate stewardship. We handle tenant relations, lease administration, and property maintenance while ensuring compliance with local regulations. Our team provides regular property inspections and detailed financial reporting to maximize investment returns. With specialized expertise in older and historic properties, we implement tailored maintenance strategies that preserve value while enhancing marketability in Kansas City's competitive real estate landscape.

Rental Collection

We streamline rental collection through centralized payment processing systems. Our platform allows tenants to make secure online payments while providing automated reminders for overdue balances. We maintain detailed payment records and generate monthly financial statements for property owners. Our system integrates with tenant portals for transparent tracking of payment history and account balances, ensuring timely collections that contribute to consistent investment returns.

Repairs & Maintenance

Our proactive maintenance solutions address both routine and emergency repair needs. The team coordinates service requests, schedules preventive maintenance, and manages vendor relationships for cost-effective repairs. We implement seasonal maintenance programs specifically designed for Kansas City's climate challenges. Our two-time annual inspections identify potential issues before they become costly problems, helping maintain property value and tenant satisfaction through prompt, professional service delivery.

Financial Reporting

We provide detailed monthly financial reports that track income, expenses, and property performance metrics. Our reporting system includes year-end tax documentation and customizable financial summaries accessible through secure online portals. Owners can monitor cash flow, review maintenance costs, and track investment performance in real-time. Our transparent reporting framework supports informed decision-making for property owners seeking to optimize their real estate investments.

Value-Add Investments

Our value-add strategy focuses on identifying improvement opportunities that increase property appreciation. We conduct market analyses to determine optimal renovation timelines and budget allocations. Services include unit upgrades, curb appeal enhancements, and infrastructure improvements that boost rental potential. Our team manages the entire renovation process from design consultation to contractor coordination, ensuring cost-effective upgrades that maximize return on investment while maintaining property integrity in Kansas City's diverse neighborhoods.

People

Andy Wickersham

Designated Broker, Owner

Andy Wickersham leads Ellis Real Estate Services with over 20 years of local property management experience. He oversees brokerage operations and strategic direction while maintaining hands-on involvement in client relationships. His expertise in Kansas City's real estate market ensures informed decision-making for property owners and tenants alike.

Jake Gifford

Owner & Property Management

Jake Gifford manages day-to-day property operations with a focus on client satisfaction. He coordinates maintenance programs and tenant relations while implementing growth strategies for investment properties. His dual role as owner ensures alignment between business objectives and service delivery standards across Kansas City's diverse real estate landscape.

Beth

VP of Reporting & Administration

Beth oversees financial operations and administrative functions at Ellis Real Estate Services. She manages accounting processes, financial reporting, and compliance documentation while supervising administrative staff. Her leadership ensures accurate, timely financial information for property owners through both traditional reporting and digital platforms.

Kayla

Administrative Director

Kayla directs administrative operations, coordinating team resources and client communications. She implements process improvements that enhance service efficiency while maintaining quality standards. Her management of day-to-day office operations supports the company's commitment to reliable property management services in Kansas City's evolving real estate market.

Carlos

Project Supervisor

Carlos manages property improvement projects from planning to completion. He coordinates renovation efforts, vendor relationships, and maintenance scheduling to maintain property value. His oversight of capital improvement projects ensures timely execution within budget parameters, supporting long-term investment goals for property owners across multiple asset classes.

Questions

What property types do you manage?

We specialize in multi-family apartments, single-family homes, and historic properties across Kansas City.

How do you handle maintenance requests?

Our in-house team addresses repairs through an online portal with priority response times for emergencies.

Can owners access financial reports online?

Yes, our Owner Portal provides 24/7 access to monthly statements, tax documents, and property performance metrics.

Do you offer tenant screening services?

We conduct comprehensive background checks including credit history, criminal records, and rental references.

What's included in your management fee?

Our fee covers property marketing, tenant placement, rent collection, maintenance coordination, and financial reporting.

How do you determine rental pricing?

We analyze comparable properties and market trends to set competitive rates that maximize owner returns.

Reviews (6)

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Tim Freeman

Nov 15, 2020 Report

I am an owner, and had this company manage my rental for a year. Jim is an absolute nightmare and actually screamed at me on the phone several times. I cannot imagine what they are like to rent from. My property was left with extensive damage when they turned the key back over to me after a year. No effort was put in on their part to help fix the damage or recoup the enormous loss to an historic property. They are the worst. Particularly Jim. I have never left a bad review, and I have used no fewer than 6 management companies in three states for properties that I own. I have never in my life been

Anastasia Underwood

Oct 28, 2020 Report

I have never felt I could give a good review for a rental I've had that was owned through a management company... until now. Because of financial hardships through the pandemic I had to vacate my lease per the terms provided. This included 30 days advance notice and the refund of my deposit. I felt those were simple things I could come to terms with and just take the hit. Melissa and her team have been nothing short of amazing. Not only was I able to get out of the lease early, I was surprised to find a refund check of my deposit after I moved out. I cannot say enough nice things about these folks

Ellie M.

Aug 26, 2020 Report

This is the worst agency I have ever rented from. The woman in the office is extremely unorganized and constantly ignoring tenants. They fail to communicate with their tenants when constant problems are occurring. At one point I had a homeless man living in my laundry room. I did not feel safe in my home and that is why I moved!

Michael Foster

Nov 25, 2019 Report

I've lived in an Ellis building for almost a year and a half, and I've been very happy. When I had a garbage disposal issue, I got a very fast response from the staff, and maintenance took a look at it first thing in the morning. Melissa in the office is always quick to answer emails, and I feel heard. Appreciate your effort!

Angie Davis

Jun 21, 2019 Report

I have lived here for about 10 years and never had a problem. Everything is always fixed in a timely manner. The rent is super cheap,and the best part is they allow dogs! Melissa, Shawn and Rob have all been there for a long time and are great, always answer my phone calls or emails right away.

Ryder Steves

May 13, 2019 Report

I'm very happy with the management staff. The building I live in is comfy, warm, quiet and safe. My neighbors are awesome and there isn't a lot of people coming and going in this secure environment. I used to smoke, but after they made this a non-smoking building, I actually quit! It smells better in here now also. The online tenant portal makes paying rent and submitting maintenance requests easy.

Any time I have a maintenance issue they are literally here the very next day to fix any problem I have. A friend of mine who works in property management keeps telling me that I am getting an amazing