So, the end result is with AutoAlert and the mining tools is we're able to have a more intelligent conversation with our customer while they're shopping and while they start thinking about their miles constraints. What we're learning from this is the more we use AutoAlert, the better we are with our customer loyalty.
Last month we sold 38 units with AutoAlert, and we absolutely love it. Our staff is truly engaging with this tool and we've seen that a lot of our customers are responding to the offers. With this tool you actually have intelligent conversations. There's no confrontation. You can print out the deal sheets and do whatever works best for the staff, and the tool makes it really easy.
Last month we sold 38 units with AutoAlert, and we absolutely love it. Our staff is truly engaging with this tool and we've seen that a lot of our customers are responding to the offers. With this tool you actually have intelligent conversations. There's no confrontation. You can print out the deal sheets and do whatever works best for the staff, and the tool makes it really easy.
Services
Our Company
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We are the original disruptor in the automotive software space. Our Customer Experience Management (CXM) platform is revolutionizing the dealership-customer relationship, creating direct opportunities for meaningful connections and seamless experiences both online and offline. With headquarters in Kansas City, Mo., our team is driven, diverse, and growing -- and we look forward to continuing to bring on passionate, talented people.
AlertMiner
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With powerful patented analytics and the most robust data in the industry, AutoAlert delivers more opportunities than any other solution, along with proven pathways for customer engagement and a streamlined experience. Clients who can get out of their current vehicle and into a new one while keeping their payment about the same.
Activate Your Data Mining
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Easily engage with more customers at the right time by activating AlertMiner's powerful data-mining insights. Every department wins when you can easily predict customer behavior and quickly identify customers who can upgrade today. Assign tasks to an employee or team related to each opportunity until a set outcome is achieved.
Engagement Studio
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Engagement Studio is your customer communications solution for easily turning customer insights into increased loyalty, a bigger customer base, and more cars sold. Get an updated view every day into what your customers want, and use Audience Builder to create focused marketing segments that meet customer and dealership needs.
Service Lead Management
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The Recall Management Solution will provide continuous updates of customers with open recalls, with a primary focus on scheduling service appointments to increase recall completion. Where applicable, we match these recall customers with opportunities and allow dealers to install processes to prioritize customers.
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