Business Details
24 Years
experience
Your Trusted Partner for Automotive Data Solutions
Founded in 2002, Auto Alert has established itself as a leader in automotive software solutions and data mining. Our mission centers on empowering automotive partnerships through data-driven customer experiences, leveraging advanced AI and intuitive platforms to transform dealership-customer relationships. With independently audited security certifications including SOC 2 Type 2 and ISO/IEC 27001:2013, we prioritize data protection while delivering tools that enhance profitability through repeat sales and service loyalty. Our CXM platform revolutionizes both online and offline customer interactions, creating direct opportunities for meaningful connections. Our values emphasize innovation, collaboration, and accountability, with a focus on disciplined execution and continuous improvement.Our team combines technical excellence with industry-specific expertise to deliver results-oriented solutions tailored to automotive dealerships. Through comprehensive training programs and award-winning support, we ensure seamless adoption of our tools. Our leadership team brings decades of combined experience in software engineering, client care, and automotive data management. We maintain a customer-centric approach, demonstrated by our 24/7 technical support and role-based training curriculum. Our solutions integrate seamlessly with OEM programs, enabling dealerships to optimize marketing campaigns and operational efficiency.
Services
Customer Experience Management
Data Mining Solutions
AI-Powered Analytics
Marketing Campaign Tools
Technical Support Services
Training Programs
OEM Integration
Security Compliance
Details
- Year established: 2002
Highlights and features
- We offer 20+ years of automotive software expertise with patented CXM platform technology
- Our SOC 2 Type 2 and ISO 27001-certified security ensures data protection compliance
- We provide 24/7 technical support with average issue resolution in under 2 hours
- Our role-based training curriculum includes 100% virtual onboarding and on-site options
- We maintain 98% client retention through dealership-specific feature development
Associations and certifications
- SOC 2 Type 2
- ISO/IEC 27001:2013
What people say
Saves us tons of time
Most powerful tool available
Very slick interface
Customer confidence booster
Seamless customer experience
Services
Customer Experience Management
Our CXM platform revolutionizes dealership-customer relationships through AI-powered tools that create seamless online and offline interactions. This solution enables automotive dealerships to track customer interactions, manage marketing campaigns, and improve service retention. By centralizing customer data, dealerships can personalize communications and increase both front-end sales and back-end service revenue.
Data Mining Solutions
Our data mining tools help automotive dealerships extract valuable insights from service databases to identify sales opportunities. The platform analyzes customer behavior patterns to predict service needs and recommend targeted marketing campaigns. This data-driven approach improves customer retention rates and increases dealership profitability through proactive customer engagement strategies.
Technical Support Services
We provide comprehensive technical support for platform implementation and daily operations. Our team assists with login issues, system troubleshooting, and data source integration. With 24/7 availability and rapid response times, we ensure minimal downtime and smooth operation of marketing campaigns and customer management tools.
Training Programs
Our training programs include virtual onboarding, role-based curriculum, and on-site instruction options. The 100% virtual onboarding includes interactive modules and quizzes, while on-site training provides hands-on guidance for dealership staff. These programs ensure optimal platform utilization and maximize return on investment for automotive dealerships.
Security Compliance
We maintain SOC 2 Type 2 and ISO/IEC 27001:2013 certifications for data security. Our compliance framework includes regular audits, encryption protocols, and access control measures. This ensures automotive dealerships meet industry security standards while protecting sensitive customer information and maintaining regulatory compliance.
People
Allan Stejskal
Chief Executive Officer
As CEO, Allan Stejskal leads Auto Alert's strategic vision and growth initiatives. With extensive experience in automotive technology, he drives innovation in dealership-customer relationships through data-driven solutions. His leadership focuses on expanding the company's market presence while maintaining technical excellence and client satisfaction.
Tom Walls
Chief Technology Officer
As CTO, Tom Walls oversees Auto Alert's technology development and platform innovation. He leads the engineering teams in creating advanced AI solutions for automotive dealerships. His technical expertise ensures the platform maintains cutting-edge capabilities while delivering reliable, scalable solutions for dealership operations.
Hal Dewsnap
Chief Revenue Officer
Hal Dewsnap directs Auto Alert's revenue growth strategies and sales operations. With deep industry knowledge, he focuses on expanding market share while maintaining client retention. His approach combines strategic account management with data-driven sales methodologies to maximize dealership success through Auto Alert's solutions.
Michael Dean
Senior Director - Information Security
Michael Dean leads Auto Alert's information security initiatives, maintaining SOC 2 Type 2 and ISO 27001 compliance. He oversees data protection protocols and security audits to ensure automotive dealerships meet rigorous cybersecurity standards. His expertise safeguards customer data while enabling secure platform operations.
Jessica Gates
Director - Marketing
Jessica Gates directs Auto Alert's marketing strategy and brand development. She focuses on communicating the platform's value to automotive dealerships through targeted campaigns. Her leadership ensures consistent messaging about the company's data-driven solutions while expanding market awareness and engagement.
Questions
What automotive software solutions does AutoAlert offer?
AutoAlert provides a CXM platform with data mining tools, marketing campaign management, and AI-powered analytics for automotive dealerships.
How does AutoAlert ensure data security?
We maintain SOC 2 Type 2 and ISO/IEC 27001:2013 certifications with regular audits and advanced encryption protocols for data protection.
What support options are available?
We offer 24/7 technical support, role-based training programs, and on-site training options for dealership staff.
Can AutoAlert integrate with OEM programs?
Yes, our platform seamlessly integrates with major OEM programs for campaign management and data validation.
How does AutoAlert improve customer relationships?
Our AI-powered tools provide customer insights that enable personalized communication and proactive service recommendations.
What training resources are available?
We provide virtual onboarding, interactive tutorials, live training sessions, and on-site instruction options for dealership teams.
Reviews (1)
Stephane Forget
Sep 14, 2018
Report
Great company with great people and with great vision. They have wind in their sail and moving fast. The right message for the right people at the right time!!!
