Business Details
24 Years
experience
Field Service Management Software Solutions
Field Connect is a full-suite field service management software solution designed to streamline operations for companies across diverse industries. With over twenty years of expertise, our platform unifies technicians, dispatchers, and back-office teams under a single, customizable system. We empower businesses to eliminate paper records, reduce errors, and enhance efficiency through real-time ERP data synchronization, mobile work order management, and advanced dispatching tools.Our offline mode ensures uninterrupted productivity in remote locations, while integrations with leading ERPs like Microsoft Dynamics and Sage 300 CRE enable seamless data flow. By prioritizing user-friendly design and actionable insights through reporting and metrics, Field Connect helps companies optimize resource allocation, improve customer satisfaction, and drive revenue growth without requiring system overhauls.
Services
Scheduling and Dispatching
Real-Time Job Quoting
Mobile Work Order Management
ERP Integration
Customer Service Portal
GPS Tracking
Time Tracking
Custom Forms
Details
- Year established: 2002
Highlights and features
- We offer 20+ years of expertise in field service software development.
- Our real-time ERP data sync reduces errors and saves time.
- Offline mode ensures uninterrupted productivity in remote locations.
- Customizable forms and integrations adapt to your existing workflows.
- Trusted by industry leaders for scalable, reliable solutions.
Services
Scheduling and Dispatching
Field Connect's scheduling and dispatching tools optimize technician assignments by skill, availability, and proximity. Real-time tracking and calendar views enable efficient resource allocation, reducing travel time and ensuring timely service completion. Dispatchers gain full visibility into job statuses and technician locations.
Real-Time Job Quoting
Technicians generate accurate quotes instantly using pre-stored pricing rules and ERP-integrated data. This feature reduces delays by eliminating manual calculations, improves customer transparency, and ensures consistent pricing across all service calls while capturing billing details during job completion.
Mobile Work Order Management
Our mobile platform allows technicians to access work orders, clock in, and update job statuses from any device. Offline capabilities ensure continuous productivity in low-connectivity areas, while real-time sync keeps all teams updated on progress and changes.
ERP Integration
Field Connect seamlessly integrates with major ERPs like Microsoft Dynamics and Sage 300 CRE. This ensures automatic data transfer for billing, inventory, and project tracking, eliminating manual entry errors and providing unified operational insights across field and office teams.
Custom Forms
Create and customize forms using our HTML5 editor or choose from pre-built templates. This feature digitizes inspections, compliance checks, and service reports, ensuring standardized data collection while maintaining compatibility with existing ERP documentation requirements.
Questions
Which industries does FieldConnect support?
FieldConnect serves HVAC, electrical, plumbing, fire safety, security systems, industrial cleaning, and other field service industries with customizable software solutions.
Can FieldConnect integrate with existing ERP systems?
Yes, FieldConnect integrates with Microsoft Dynamics, Sage 300 CRE, Viewpoint Vista, and Spectrum, enabling real-time data synchronization across platforms.
Does FieldConnect work offline?
Yes, our offline mode allows technicians to continue working and saving progress without internet connectivity in remote locations.
How does real-time job quoting benefit my business?
Instant quoting reduces delays, improves customer transparency, and ensures accurate billing by pulling pricing data directly from your ERP system.
