Business Details
Trusted Waste Hauler Software Solutions
Soft-Pak has been a leader in waste hauling software solutions since the early 1980s, founded by industry professionals for haulers. Our U.S.-based team combines deep industry expertise with a customer-driven philosophy, continuously evolving our software to meet the dynamic needs of waste hauling operations. We specialize in intuitive, comprehensive back-office systems that streamline customer service, billing, routing, and operational management. Our solutions are designed for scalability, supporting small to large hauling operations with cloud or on-premise deployment options. With decades of experience, we prioritize compliance, offering PCI-compliant billing and IFTA reporting tools.Our commitment to innovation is reflected in our modular software suite, including Mobile-Pak tablets for in-cab computing and Map-Pak for route optimization. We maintain a direct feedback loop with clients, ensuring our products remain cutting-edge and relevant. Our team includes former waste haulers and software specialists who understand the industry's unique challenges. We provide ongoing training, support, and annual user meetings to foster collaboration and continuous improvement. Soft-Pak remains dedicated to empowering waste hauling businesses with technology that enhances efficiency, profitability, and customer satisfaction.
Services
In-Cab Computing
Route Optimization
Billing Software
Mobile-Pak
Scale-Pak
3rd Eye Integration
Web-Pak
Map-Pak
Sales-Pak
API Integration
Highlights and features
- We have over 40 years of experience developing waste hauling software with industry experts.
- Our U.S.-based team includes former waste haulers with firsthand industry knowledge.
- We implement customer feedback directly into product development and enhancements.
- Our software suite offers full compliance with PCI and IFTA regulatory requirements.
- We provide comprehensive support and training for all software modules and integrations.
What people say
Improved efficiency
Excellent support
User-friendly software
Reliable solutions
Positive experience
Services
In-Cab Computing
Soft-Pak's Mobile-Pak tablets provide real-time route guidance and in-cab data collection for waste hauling operations. This solution enables seamless communication between drivers and dispatch, allowing immediate route adjustments and service verification. The system passively captures productivity metrics and customer service data to improve billing accuracy and operational efficiency.
Route Optimization
Map-Pak software delivers turn-by-turn navigation and dynamic route adjustments for waste collection fleets. The system optimizes collection routes in real-time while providing dispatchers with vehicle location tracking and status updates. This solution reduces fuel costs and improves service reliability through intelligent route management.
Billing Software
Web-Pak automates billing processes with PDF generation and integrates with accounting systems for efficient financial management. The software handles complex billing scenarios including commercial accounts and credit card transactions. This solution ensures accurate, timely billing while maintaining PCI compliance for secure payment processing.
3rd Eye Integration
Connected vehicle systems capture real-time data from up to eight camera inputs and engine diagnostics for safety and maintenance optimization. The integration provides predictive maintenance alerts and driver behavior analysis to improve fleet safety. This solution enhances operational visibility through video verification and asset tracking.
Scale-Pak
Scale-Pak software automates landfill weight ticket tracking and reporting for accurate billing and compliance. The system integrates with scale operations to capture and process weight data electronically. This solution improves regulatory compliance and revenue tracking through automated documentation.
Questions
What software solutions do you offer for waste haulers?
We provide comprehensive solutions including routing, billing, in-cab computing, and vehicle integration systems designed specifically for waste hauling operations.
Is your software compliant with industry regulations?
Yes, our software includes PCI-compliant billing systems and IFTA reporting capabilities to ensure regulatory compliance for waste hauling businesses.
Can your system integrate with existing fleet equipment?
Our solutions integrate with both Heil equipment and third-party fleet assets through 3rd Eye technology for comprehensive data collection and analysis.
Do you offer support and training for your software?
We provide comprehensive training programs and ongoing technical support with annual user meetings for product updates and customer feedback.
How does your software improve operational efficiency?
Our systems optimize routes, automate billing, and provide real-time fleet tracking to reduce costs and improve service delivery for waste hauling operations.
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Reviews (1)
Holley Pate
Aug 26, 2018
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Working in the waste industry is my passion and is a career path I am so glad found me 18 years ago. In the 18 years I have worked in this industry I have had the great pleasure of working with many great companies. I left the industry for a couple of years but in 2016 joined Meridian Waste. My first day at Meridian Waste was centered around finding the best billing and routing system for our growing company. After careful evaluation of waste industry specific software we selected Soft-Pak to be our partner. We have never looked back! We use their cloud solution e-Pak. We love working with our
