Business Details
20 Years
experience
Trusted Childcare & Household Staffing Solutions in Los Altos, CA
At Ease Family Solutions is a premier childcare and household staffing agency dedicated to providing families with trusted, professional caregivers and domestic staff. Founded in 2006 by Letavia Bernard-Williams, our agency combines over 15 years of industry experience with a rigorous vetting process to ensure the highest standards of safety, discretion, and reliability. We specialize in matching families with customized solutions, including full-time nannies, hybrid role providers, and estate management professionals, serving clients across California and nationwide.Our commitment to excellence is reflected in our personalized approach, which prioritizes long-term relationships and tailored support to meet evolving family needs. With a focus on integrity and trust, we empower families to reclaim their time while ensuring their homes and children thrive under the care of qualified professionals.
Services
Childcare
Hybrid Dual Roles
Home + Estates
Families
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Details
- Year established: 2006
Highlights and features
- We prioritize safety with a rigorous vetting process for all caregivers.
- Our team has over 15 years of experience in childcare and staffing.
- We offer a one-time replacement guarantee for perfect family matches.
- Our hybrid role providers combine childcare with household management expertise.
- We serve families nationwide with localized knowledge in California regions.
What people say
Qualified, educated, experienced
Nurturing and enthusiastic nannies
Professional and prompt service
Perfect nanny matches
Eager to lend a hand
Services
Childcare
Our childcare services provide families with experienced caregivers, including full-time nannies, newborn specialists, and private educators. We ensure a rigorous vetting process to match families with professionals who prioritize safety, education, and emotional support. Services adapt to family needs, from temporary care to long-term placements.
Hybrid Dual Roles
Hybrid role providers offer dual expertise, such as nanny-housekeeper or nanny-cook combinations. These professionals prioritize childcare while managing household tasks, ensuring efficiency and flexibility. Ideal for busy families seeking comprehensive support without compromising quality care.
Domestic Staffing
We staff estate managers, household managers, and executive assistants to maintain luxury homes. Services include coordinating staff, managing estates, and handling daily operations. Our professionals ensure seamless household functioning with discretion and attention to detail.
Event Nanny Services
Our event nannies provide on-site childcare for weddings, conferences, and special occasions. Trained to engage children in safe, fun activities, they allow parents to enjoy events stress-free. Available for hotel stays, travel, or local events.
Private Educators
Private educators deliver personalized academic support tailored to a child's learning style. Services include one-on-one instruction, curriculum enrichment, and confidence-building activities. Our educators foster intellectual growth in subjects ranging from math to language arts.
People
Letavia Bernard-Williams
Founder and CEO
Letavia Bernard-Williams founded At Ease Family Solutions in 2006 after a 15-year medical career. As a single mother of four, she understands work-life balance challenges. Her experience in home-based daycare and preschool informs her commitment to reliable childcare solutions.
Questions
What childcare services does At Ease Family Solutions offer?
We provide full-time, part-time, and temporary nannies, newborn specialists, private educators, and hybrid role providers. Services include event childcare, hotel nannies, and specialized care for children with unique needs.
How does At Ease vet its caregivers?
Our process includes background checks, reference verification, and interviews assessing experience and compatibility. Only top-tier professionals pass our rigorous screening to ensure safety and reliability for families.
Do you serve families outside California?
While based in California, we offer nationwide staffing solutions. Our expertise extends to luxury households in Nevada, Maryland, and other states, with providers adaptable to diverse locations.
What hybrid staffing options are available?
We offer nanny-housekeeper, nanny-cook, and nanny-family assistant combinations. These providers balance childcare with household tasks, optimizing efficiency for busy families seeking multifaceted support.
Can At Ease assist with temporary childcare needs?
Yes, our sister company At Ease Flex Care Solutions specializes in temporary placements for vacations, events, or short-term requirements. Providers adapt to your schedule and family dynamics.
What guarantees do you offer for client satisfaction?
We provide a one-time replacement guarantee if the initial caregiver doesn't meet your expectations. Our focus is ensuring a perfect match through personalized consultation and follow-up.
Reviews (5)
Vernee Martin
Jan 27, 2022
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At Ease Family Solutions took care of my family in RECORD time! We needed help quickly to find support for our family. Letavia and her staff began to work immediately to help resolve our every need. They were professional, communicative, and listened to every detail. The first candidate they sent was a PERFECT fit for our family. It was such a relief to have help finding the perfect person. Don't hesitate to let them help your family too!
Jessica Shambora
May 24, 2021
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Letavia and the team at At Ease take excellent care of the families they work with and make the process of hiring a caregiver as clear and easy as possible. They are easy to get in touch with, responsive, highly professional, and skilled at tuning into each family's unique lifestyle and needs. I would imagine that these same qualities are why top caregivers choose to work with them as well. I would highly recommend At Ease to any family looking to find a fantastic caregiver or home assistant who is also the right fit.
Shweta Medhekar
Jan 07, 2021
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Amazing personal service !! Letavia is professional, connected us with a great nanny and followed up after placement as well. This has by far been the easiest and the least stressful experience at finding a great nanny. Totally worth it !
John & Myra Shen
Jan 01, 2021
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Positive:Quality,Reliability
Great experience in conducting my nanny search. Letavia worked with me to identify the right kind of candidate and presented a number of qualified people. We are very happy with our pick. Would definitely hire again.
Great experience in conducting my nanny search. Letavia worked with me to identify the right kind of candidate and presented a number of qualified people. We are very happy with our pick. Would definitely hire again.
Cathy Harkness
Jan 29, 2020
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Letavia is phenomenal, and we wish we would have enlisted her services sooner! After months of trying to find a nanny ourselves, and not getting anywhen on several waitlists for childcare, we were desperate to find something before starting work again. We had tricky scheduling needs for what we wanted for our nanny, and it seemed like it was going to be impossible to find someone that we really liked and trusted. We never considered spending the money to hire someone to do the searching for us until we were out of good options, and only had a few days left before starting back at work. We are
