Business Details
30 Years
experience
Your Trusted Auto Dealer in Hemel Hempstead
Palmers Motor Company has been a trusted name in the automotive industry since 1996, serving customers across Watford and Hemel Hempstead. With over 25 years of experience, we represent 11 leading vehicle manufacturers, including Peugeot, Citroen, Fiat, Jeep, and Mitsubishi. Our fully equipped showrooms and manufacturer-trained technicians ensure customers receive expert care at every stage of vehicle ownership, from sales and servicing to repairs and MOTs.We prioritize customer satisfaction through transparent communication, competitive financing options, and a commitment to delivering personalized service. Our success is built on core values of integrity, expertise, and community engagement, reflected in our partnerships with local charities and consistently positive customer feedback.
Services
New Car Sales
Used Car Sales
Servicing & MOTs
Accident Repairs
Tyre & Brake Services
Details
- Year established: 1996
Highlights and features
- 25+ years of experience in the automotive industry
- Manufacturer-trained technicians for specialized care
- Wide range of new and used vehicles from 11 brands
- Transparent financing options with trusted lenders
- Consistently high customer satisfaction in reviews
Associations and certifications
- Financial Conduct Authority (FCA)
What people say
Excellent service
Helpful and understanding
Great customer service
No hard sell
Family business atmosphere
Services
New Car Sales
Palmers offers a comprehensive selection of new vehicles from 11 leading manufacturers, including Peugeot, Citroen, Jeep, and Mitsubishi. Our sales team provides expert guidance to match customers with the ideal vehicle for their lifestyle. With competitive financing options and transparent pricing, we ensure a seamless purchasing experience tailored to individual needs.
Used Car Sales
Our approved used car inventory features rigorously inspected vehicles with warranties and MOT guarantees. From economical city cars to luxury models, we provide detailed vehicle histories and fair valuations for trade-ins. Customers benefit from a stress-free buying process and ongoing after-sales support.
Servicing & MOTs
Manufacturer-trained technicians perform servicing and MOTs using advanced diagnostic tools and genuine parts. We offer flexible booking options and competitive service plans to maintain vehicle performance. Regular health checks and transparent reporting ensure customer vehicles remain roadworthy and reliable.
Accident Repairs
Our skilled technicians handle all accident repairs, from minor scratches to major structural damage. Using state-of-the-art equipment, we restore vehicles to factory standards while coordinating with insurance providers. Customers receive regular updates and a lifetime warranty on repair work.
Tyre & Brake Services
Palmers provides premium tyre fittings and comprehensive brake inspections to ensure optimal safety. We stock leading brands and offer competitive pricing on replacements. Our technicians assess wear patterns and recommend solutions to enhance vehicle handling and fuel efficiency.
People
Emma
Sales Consultant
Dedicated sales consultant with expertise in matching customer needs to the right vehicle. Known for transparent communication and resolving minor vehicle issues professionally.
Kiran Chavda
Sales Executive
Experienced sales executive praised for friendly, professional service during new car purchases. Ensures smooth transactions and timely vehicle deliveries.
Jordan Cave
Sales Advisor
Patient and knowledgeable advisor who guides customers through vehicle selections without pressure. Recognized for exceptional customer service and follow-up.
Questions
What new car brands do you offer?
We represent 11 manufacturers including Peugeot, Citroen, Fiat, Jeep, Mitsubishi, and MG, providing a diverse selection of new vehicles.
Do you provide financing options?
Yes, we offer competitive financing through manufacturer-linked lenders and third-party providers to suit various budgets.
Are your used cars inspected?
All approved used vehicles undergo rigorous inspections and come with warranty coverage and MOT guarantees.
Can I book servicing online?
Yes, schedule appointments through our website for servicing, MOTs, or repairs using our secure online booking system.
Do you offer accident repair services?
Our body shop handles all accident repairs with manufacturer-grade parts and lifetime warranties on completed work.
What payment methods are accepted?
We accept major credit and debit cards for vehicle purchases and service payments through secure processing systems.
Reviews (6)
Corrina Towers
Jan 21, 2022
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Do not buy from this dealer. They sold me a 12 month 18k car on a lease agreement which turns out has a 2nd hand breakers yard integral part within in it. They never told me that, and this part is now causing me a huge expensive problem so the car is off the road. Salesman, Karl, also told me that if I did less mileage than went on the agreement it would be taken into account at the end of the lease. This is completely untrue according to the finance company. So on two counts I feel very mis-sold to and am looking into my legal options. If I could put zero stars I would.
A. Lakra
Jan 06, 2022
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Poor service by Rajan (excuse the spelling). Different price quoted over the phone for the affinity offer. I went there to make the deal and place the order. Lured to make an unnecessary long journey. What a waste.
Nicola D.
Dec 08, 2021
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We were looking for a certain car for quite a few months on the private market and was quite astonished with the high cost and poor quality which meant a lot of wasted time. We then decided to look for a local professional customer based car dealer selling the right car at a fair price and that's when we come across Palmers in Hemel Hempstead. We decided to call and was happy with the way Dom handled the call so decided to visit them and view the car. Once there we were greeted by Dom who made us feel welcome. We viewed the car for about an hour and there was no hard pressure sale. We decided over
Cheryl Miller
Aug 13, 2021
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I recently purchased a jeep from Palmers and was delighted with the service. Ably assisted by Dom who made the process very easy and painless. He spent a lot of time ensuring I was happy with my purchase and even delivered the car to my home himself which was really appreciated! The service team have been excellent and I wouldnt hesitate in recommending this company if you are thinking of changing your vehicle.
Mary Is Crafting
Jun 15, 2021
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We have been looking to buy a larger car recently and visited many car dealerships. I was recommended Palmers in Hemel so we popped over and wow what a different experience we received! We were welcomed straight away by Vlad, even when he was dealing with another customer, he acknowledged we were there. I test drove an Outlander PHEV, and loved it! What a great car. The whole process from walking in the door to leaving a few days later with a new car was faultless. Vlad made sure we were getting the best car for the money, there was no pressure at all (which I have experienced elsewhere many times
Gabriel B.
Oct 23, 2017
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I have used Palmers Peugeot twice and both times they have gone above and beyond. The first time I used them was to order a set of seat covers specific for my car. It may sound strange, but this is not an easy thing to do and something I had failed to do at another dealership. At Palmers, the gentleman in the parts department was extremely helpful and reasonable and sorted me out straight away. I had the new seat covers within a week. No problems. The second time I used them was for a factor recall. Given my good experience with them in the past, I had asked to have them pick up my car and perform
