Business Details
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Your Trusted Luxury Auto Dealer in Memphis
Brian Massey Imports stands as Memphis' independent alternative to franchise dealerships, offering luxury import sales and service at competitive prices. With a legacy rooted in Brian Massey Imports, we specialize in certified pre-owned luxury vehicles and comprehensive import auto repairs. Our team combines decades of local automotive expertise with a commitment to personalized service, ensuring every client receives tailored solutions for their luxury vehicle needs. Our certified service facility caters to brands like Mercedes-Benz, BMW, Acura, Lexus, Infiniti, and Audi, delivering premium maintenance and repairs at affordable rates.We empower customers through our unique vehicle sourcing program, attending weekly auctions to secure off-lease vehicles that match individual preferences. Transparency, affordability, and technical excellence form the foundation of our operations, supported by an award-winning service team recognized for its industry expertise. By maintaining rigorous certification standards for our pre-owned inventory, we provide confidence in every purchase while fostering long-term client relationships built on trust and reliability.
Services
Certified Pre-Owned Sales
Luxury Auto Service
Vehicle Sourcing
Auction Access
Repair & Maintenance
Highlights and features
- We offer certified pre-owned luxury vehicles with guaranteed quality standards
- Our certified service facility specializes in luxury import repairs at competitive rates
- We provide personalized vehicle sourcing with weekly auction access
- We maintain an award-winning service team with luxury vehicle expertise
- We operate as Memphis' independent alternative to franchise dealerships
Services
Certified Pre-Owned Sales
Our certified pre-owned program guarantees quality-checked luxury vehicles with complete transparency. Each vehicle undergoes rigorous inspection standards before receiving Brian Massey Imports certification. We maintain comprehensive inventory records and provide detailed vehicle history reports to ensure informed purchasing decisions.
Luxury Auto Service
Our certified service facility specializes in luxury import maintenance and repairs for Mercedes-Benz, BMW, Acura, Lexus, Infiniti, Audi, and other premium brands. Technicians use factory-grade tools and genuine parts to maintain vehicle performance standards while offering competitive pricing compared to franchise dealerships.
Vehicle Sourcing
Our personal shopper service helps clients find specific luxury vehicles through direct dealer networks and auction channels. When inventory doesn't match client requirements, our buyer contacts regional sources weekly to secure off-lease vehicles meeting individual specifications and budget parameters.
Auction Access
We provide clients access to weekly off-lease vehicle auctions through our established dealer network. This program expands purchasing options beyond current inventory while maintaining our quality assurance standards for pre-owned luxury vehicle acquisitions.
Repair & Maintenance
Our maintenance program covers routine servicing and complex repairs for luxury imports. Services include diagnostic testing, fluid exchanges, brake system maintenance, and computerized system checks using specialized equipment calibrated for premium vehicle specifications.
Questions
What luxury brands do you service?
We service Mercedes-Benz, BMW, Acura, Lexus, Infiniti, Audi, and other luxury import vehicles at our certified service facility.
Do you offer vehicle sourcing services?
Yes, our personal shopper program helps locate specific luxury vehicles through dealer networks and weekly off-lease auctions.
Are your pre-owned vehicles certified?
All pre-owned vehicles undergo our certification process with detailed inspections and quality checks before receiving BMi Memphis certification.
What service hours do you offer?
Service department open Monday-Friday 7:30am-5:00pm, with emergency tow service available after hours.
Do you provide repair warranties?
Certified service work includes warranty coverage through our parts suppliers and service guarantee program.
Reviews (5)
D.-Ray Beats
Jul 25, 2021
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DO NOT EVER TAKE YOUR CAR HERE FOR REPAIR. I have never had a worser experience with an auto shop. I took my car in to get an oil leak fixed and an oxygen sensor changed out. It end up costing $2.1k which would be okay if they fixed the problem. The mechanic, Eric insured me that my car was fixed, running great and the engine light was off. When I picked up the car the first time, it cut off on me as soon as I made it down the street. Not to mention, the oil was still leaking. I gave them a second chance. The next time they kept my car for almost 3 months. Every week I would call and they tell
Brittany Hall
Dec 10, 2020
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My coworker took her car to BMI and to be repaired and was charged $1000. She left the lot and car quit again for the same reason that she took it to be repaired for. Now her car is back at BMI and they are charging her an additional fee for something that should have already been fixed.....
Wesley Prather
Nov 06, 2020
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I spent the better part of 4 months goin back and forth with BMI over a missfire and check engine codes on a 2014 5.0 F150 under a powertrain warranty. Up front they are friendly, but when it came to the actual repair I, personally, was let down. Initially they told me that i needed a new engine, so i said go for it. When i went to pick it up they told me i had also needed a new radiator too because they had dropped the engine on the old one. I understand, and make mistakes all the time too, so i let it go. But then after driving out of Memphis, ive got check engine lights flashing and power loss
Kirby Kim
Nov 20, 2019
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Thank you very much for looking after us. My car driver front spring broke and the great folks from bmi squeezed us in. Matter of fact, the car was fixed a lot faster than we had originally expected. We are now able to head back home as we originally planned to do. Thank you for your generosity! Well deserved!
Jared Baker
Dec 01, 2018
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John was super friendly and explained everything to me. Its hard to find someone straightforward and honest and does quality work on cars. They are tucked away at the dead end of Elmore But well worth it. I feel completely comfortable leaving my car there and I knew they would do quality work.
