Gadget Genie

Business Details

20 Years

experience

Expert Electronics Repair Services in Federal Way, WA

Gadget Genie is a professional electronics repair and warranty center specializing in micro soldering, dead device data recovery, and a wide range of repair services for smartphones, tablets, gaming consoles, PCs, and other electronic devices. Established in 2006, our team of certified technicians combines decades of experience with advanced technical expertise to address complex issues, from broken screens to circuit board failures. We operate with a strict No Fix, No Fee policy, ensuring customer satisfaction through transparent diagnostics and free estimates.

Our lifetime warranty on most repairs underscores our commitment to quality and reliability. Located in Federal Way, WA, we serve local and surrounding areas, offering both walk-in and mail-in repair options. Our fanatical focus on customer service drives every interaction, ensuring personalized solutions tailored to individual needs. With a proven track record of timely repairs and industry-leading technical capabilities, we have earned a reputation as a trusted partner for both consumers and businesses seeking dependable electronics repair services.

Services

iPhone Repair Data Recovery Gaming Console Repair Micro Soldering Drone Repair Hard Drive Recovery Screen Replacement Battery Replacement Software Repair Mail-In Repairs

Details

Year established: 2006

Highlights and features

We offer a lifetime warranty on most repairs.
No Fix, No Fee policy ensures risk-free service.
Certified technicians with expertise in micro soldering.
Free diagnostics and transparent pricing.
Serves Federal Way and surrounding areas with mail-in convenience.

What people say

Timely and complete repair Handled screen replacement professionally Fast service and clear communication Lifetime warranty provides peace of mind Expertise in complex repairs

Website

Update Listing

Services

iPhone Repair

Specialized iPhone repair services addressing broken screens, water damage, battery replacement, and software issues. Our certified technicians use premium parts to restore functionality while preserving device integrity. Repairs come with a lifetime warranty and free diagnostics.

Data Recovery

Advanced data recovery for smartphones, hard drives, and SSDs, including water-damaged devices and corrupted storage. We employ cutting-edge tools to retrieve lost data while maintaining confidentiality. Service covers both consumer and enterprise-grade storage solutions.

Gaming Console Repair

Comprehensive repair services for PlayStation, Xbox, and Nintendo consoles, including hardware failures, disc read errors, and HDMI port issues. We offer free diagnostics, replacement parts, and a No Fix, No Fee guarantee for all gaming systems.

Micro Soldering

Precision micro soldering for logic board repairs on smartphones, tablets, and PCs. Certified technicians fix power issues, audio IC failures, and backlight problems using industry-standard equipment. Service includes free diagnostics and warranty coverage.

Drone Repair

Full-service drone repairs for hardware, gimbal, camera, and software issues across major brands like DJI and Parrot. We provide free diagnostics, component replacement, and lifetime warranty coverage. Service available for both consumer and commercial drones.

People

Joseph Ham

Owner/Master Technician

Joseph Ham founded Gadget Genie in 2006 and leads a team of certified technicians specializing in electronics repair. With over 15 years of industry experience, he focuses on delivering high-quality repairs and exceptional customer service.

Questions

What types of devices can you repair?

We repair smartphones, tablets, gaming consoles, drones, PCs, hard drives, and most electronic devices. Services include screen replacement, data recovery, and micro soldering.

Do you offer a warranty on repairs?

Yes, we provide a lifetime warranty on most repairs, covering both parts and labor for long-term reliability.

Can I mail in my device for repair?

Yes, we accept mail-in repairs nationwide. Simply package your device securely and send it to our Federal Way location for prompt service.

What is your No Fix, No Fee policy?

If we cannot repair your device, you pay nothing. Diagnostics are free, and we only charge for successful repairs.

How long does a typical repair take?

Most repairs complete within 1-3 days. Complex issues like micro soldering or data recovery may take longer, with clear timelines provided upfront.

Do you repair water-damaged devices?

Yes, we specialize in water damage recovery for phones, tablets, and electronics. Immediate professional intervention improves recovery success rates.

Reviews (6)

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Ess H.

Jan 25, 2022 Report

They replaced the soldered-in charging port on my S10+ in the exact amount of time they had estimated. I will definitely use them again when needed and highly recommend them.

Nancy C.

Jan 22, 2022 Report

Wow. I did my search of location to get an iPad screen replaced and also an iPhone battery. They had the better rating follow by good pricing. I jumped on the deal on the $8 for $20 (credit) that Yelp has to offer. I also did a check-in to utilize the new protector screen. Also, there is a 10% discount for new customers! We got there a little after 4, mind you, they close at 7 and Brian was very helpful and informed us they'll get it done closer to 7 but to arrive at 6:30; if they finish sooner, they'd call. They called close to 6, we went in got our items and the iPad looks brand

Kris B.

Dec 10, 2021 Report

Was recommended this place from a different phone repair place in northern Seattle because they couldn't repair my phone. I had to go down to Auburn anyways so it worked out. Dropped my phone off a few hours before they close. I then came back 30 minutes before closing and my phone ear speaker was repaired! Great customer service and feedback! Would definitely go back there to get any of my devices fixed!

Patricia B.

Oct 22, 2021 Report

Who needs a whole new smartphone when the only thing that is needed is a new battery? When my Samsung S10+ started dying a slow death due to the battery declining in function, my son recommended that I take it to Gadget Genie, and I'm so glad that I did. About $100 spent, and my phone is like new. When I picked up my phone after the battery replacement, they recommended that I let the charge go down to 15% or less and then charge it fully to 100%. For best results, they also recommended that I charge it like that for at least the first 2 or 3 charges after the battery replacement. So that

Tony C.

Aug 30, 2021 Report

I had two works done at Gadget Genie with the help of Chris at the front desk and Joe known as the Master tech in the back. I dropped off an old Macbook Pro 2014 which needed a battery replacement. I dropped off the laptop on Monday and once the part came in, the replacement took less than a day to install. I then had another problem where I was cleaning my 5700xt GPU and I ripped off a small chip which needed expert soldering and repair. Joe was able to focus on the repair and deliver within the same day and testing was done from my own home. The GPU is currently working flawlessly as I write

Mike N.

Aug 10, 2021 Report

They replaced my wife's iPhone battery. They verified that the battery was the problem and put a new one in while she went to another appointment. They also gave her some good advice on how she could probably get a new Kindle Fire for about $10 more than having a new battery installed in her obsolete ten-year-old one. They treated her respectfully and provided good service. Good people in my book.