Business Details
21 Years
experience
Emergency
services
Managed IT Services & Cybersecurity Solutions
SWAT Systems is a security-first IT services firm with over 20 years of experience in delivering strategic technology solutions. Our team of experts specializes in managed IT services, cybersecurity, cloud management, and Microsoft solutions, helping businesses optimize their technology infrastructure while protecting against cyber threats. With offices across the United States and Canada, we provide personalized, local IT support backed by a 24/7 Security Operations Center (SOC) and Network Operations Center (NOC). Our proactive approach includes continuous monitoring, threat detection, and strategic planning to ensure technology aligns with business goals.We prioritize client success through a culture of trust, autonomy, and innovation, offering scalable solutions that adapt to evolving business needs. Our comprehensive services include data backup, disaster recovery, compliance management, and advanced cybersecurity tools tailored to industries such as healthcare, finance, and manufacturing. By combining technical expertise with a client-centric philosophy, we empower organizations to leverage technology as a strategic asset while minimizing risks and operational disruptions.
Services
Managed IT Services
Cybersecurity Services
Cloud Management
Microsoft Services
Modern Work Solutions
AI Accelerator Services
Penetration Testing
CMMC Compliance
Network Support
Data Backup
Details
- Year established: 2005
Highlights and features
- We offer 20+ years of experience in IT services and cybersecurity.
- Our 24/7 SOC and NOC teams ensure continuous threat monitoring and response.
- We provide tailored solutions for industries like healthcare, finance, and manufacturing.
- Our local dedicated service combines personalized support with nationwide expertise.
- We guarantee proactive IT management to reduce downtime by over 70%.
Services
Managed IT Services
Our Managed IT Services provide proactive monitoring, preventive maintenance, and strategic technology planning to ensure business continuity. We handle network support, data backup, disaster recovery, and helpdesk solutions, allowing clients to focus on core operations. With 24/7 SOC and NOC teams, we deliver rapid issue resolution and cybersecurity protection tailored to small and mid-sized businesses.
Cybersecurity Services
Our Cybersecurity Services include threat detection, penetration testing, compliance management, and Zero Trust security frameworks. We offer 24/7 monitoring, dark web surveillance, and incident response to protect against cyberattacks. Tailored to industries like healthcare and finance, our solutions ensure data integrity, regulatory compliance, and proactive risk mitigation for organizations of all sizes.
Cloud Management
Cloud Management services focus on optimizing secure, scalable cloud environments for improved performance and cost efficiency. We design hybrid and multi-cloud solutions, ensuring seamless integration, compliance, and disaster recovery. Our team provides ongoing maintenance, resource optimization, and strategic planning to align cloud infrastructure with evolving business objectives.
Microsoft Services
Microsoft Services encompass migration, consulting, and integration for platforms like Microsoft 365, Azure, and Teams. We help businesses leverage Microsoft tools for collaboration, automation, and cloud efficiency. Our certified experts ensure smooth transitions, customized implementations, and ongoing support to maximize ROI and productivity.
Penetration Testing
Penetration Testing simulates real-world cyberattacks to identify vulnerabilities before exploitation. Our certified professionals conduct comprehensive assessments of networks, applications, and systems, providing actionable insights to strengthen defenses. This service aligns with compliance requirements and enhances overall cybersecurity posture for proactive threat prevention.
People
Chris Remy
CEO
Chris Remy leads SWAT Systems with a vision for innovative IT solutions and client-centric service. With over two decades of experience in technology and cybersecurity, he drives strategic growth while ensuring the company remains at the forefront of managed services and security excellence.
Dany Charland
VP of Customer Success
Dany Charland oversees customer success initiatives, ensuring clients achieve optimal outcomes through tailored IT strategies. Her expertise in service delivery and client relations strengthens SWAT Systems' commitment to personalized support and long-term partnerships.
John Stephens
Chief Information Security Officer
John Stephens leads cybersecurity strategy, focusing on advanced threat detection and compliance frameworks. With extensive experience in security operations, he ensures robust protection for clients across industries like healthcare, finance, and manufacturing.
Scott Spalding
Senior Director of Service Delivery
Scott Spalding manages service delivery operations, emphasizing efficiency and technical excellence. His leadership ensures seamless implementation of IT solutions, aligning with client needs and industry best practices for scalable, secure infrastructure.
Trish Bishop
Director of Professional Services
Trish Bishop directs professional services, delivering strategic IT projects and cybersecurity initiatives. Her background in technology consulting ensures clients receive innovative solutions tailored to their operational and security requirements.
Questions
What services does Convergence Networks offer?
We provide managed IT services, cybersecurity, cloud management, Microsoft solutions, penetration testing, and compliance services tailored to business needs.
How does Convergence Networks ensure cybersecurity?
We use 24/7 monitoring, Zero Trust frameworks, penetration testing, and compliance management to protect against threats and data breaches.
Do you support small businesses?
Yes, our scalable solutions cater to small and mid-sized businesses, offering cost-effective IT and cybersecurity services.
What industries do you serve?
We specialize in healthcare, finance, manufacturing, legal, and nonprofit sectors with tailored compliance and security solutions.
How quickly can you resolve IT issues?
Our average resolution time is 1 hour, with 93% of issues resolved remotely through proactive monitoring and support.
Can you help with cloud migration?
Yes, our cloud management services include strategic migration, optimization, and ongoing maintenance for secure, scalable environments.
Reviews (5)
Peter Webster
Jan 18, 2021
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Fun and exciting office setting, attentive staff. Small personal attention feel to clients needs while being a larger I.T. company. Providing the best care without costing the most.
Stuart Ebner
Jan 09, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
SWAT Systems has allowed me to focus on my business knowing that all my IT needs are met. I have not hesitated recommending them to others
in my industry.
SWAT Systems has allowed me to focus on my business knowing that all my IT needs are met. I have not hesitated recommending them to others
in my industry.
Ben Anderson
Dec 15, 2020
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SWAT has support Art Anderson Associates for several years now. They became part of our team, in regards to both our culture and mission to better serve our clients. Most highly recommended to any small business looking for IT support!
Brian Poppell
Dec 01, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
Over the last few years, SWAT Systems has been our IT Service partner helping us with user support, technical projects, network and systems administration, security reviews, and industry advice. They are very professional and always quick to respond to our questions. Great bunch of people. Highly recommended.
Over the last few years, SWAT Systems has been our IT Service partner helping us with user support, technical projects, network and systems administration, security reviews, and industry advice. They are very professional and always quick to respond to our questions. Great bunch of people. Highly recommended.
Amy Egtvet
Oct 25, 2020
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Our company has unique IT complexities and SWAT has provided excellent solutions, customer service and response time. We truly appreciate our partnership with them.
