Business Details
19 Years
experience
Emergency
services
Your Trusted Fireplace & BBQ Experts in Auburn, WA
At RCS Fireplace, we are proud to serve Auburn, WA and surrounding areas as a trusted provider of premium fireplaces, stoves, and barbecue solutions. Established in 2007 by owner Rusty, our family-owned business builds on decades of hands-on experience in fireplace installation and service dating back to 2003. Our team combines technical expertise with personalized attention, offering comprehensive site inspections, professional installations, and ongoing maintenance for gas, wood, and pellet fireplace systems. We maintain licensing for all gas line installations and prioritize safety and code compliance in every project. With an extensive selection of indoor and outdoor fireplace options and BBQ grills, we help homeowners enhance both the functionality and aesthetic appeal of their living spaces.Our commitment to quality extends beyond products to include exceptional customer service, from initial consultation through final installation. We actively engage with the Auburn community, applying our industry knowledge to meet local needs while maintaining the highest standards of professionalism. Our 24/7 emergency service ensures homeowners receive timely support when needed most. Through years of dedicated service, we've built a reputation as a reliable partner for fireplace solutions that combine warmth, safety, and style.
Services
Gas Fireplaces
Wood Inserts
Pellet Stoves
BBQ Grills
Fireplace Installation
Gas Line Services
Maintenance & Repair
Details
- Year established: 2007
Highlights and features
- We offer 20+ years of combined fireplace installation expertise since 2003
- Our team provides 24/7 emergency service for urgent fireplace needs
- We maintain proper licensing for all gas and wood-burning installations
- We offer comprehensive solutions from selection through professional installation
- Our personalized approach includes detailed site inspections for perfect fits
Services
Gas Fireplace Installation
Our licensed technicians specialize in complete gas fireplace installations, including unit selection, gas line work, and custom surround design. We ensure proper venting and safety compliance while helping homeowners achieve their desired aesthetic. With years of experience, we handle both new installations and replacements for existing systems.
Wood-Burning Stoves
We offer premium wood-burning stove solutions with professional installation and maintenance services. Our team helps select appropriate units based on heating needs and space requirements while ensuring proper chimney connections and safety clearances. We also provide ongoing maintenance to optimize performance and safety.
BBQ Grill Sales
Our showroom features a wide selection of gas, charcoal, and electric BBQ grills to suit different cooking preferences and outdoor spaces. Our knowledgeable staff provides product comparisons and helps customers choose the right size and features for their lifestyle while ensuring proper installation clearances.
Fireplace Maintenance
We provide comprehensive maintenance services including chimney cleaning, gas line inspections, and component checks to ensure safe, efficient operation. Our technicians identify potential issues before they become major problems and perform necessary adjustments to maintain optimal performance throughout the heating season.
Emergency Repairs
Our 24/7 emergency service responds to urgent fireplace issues including gas leaks, ignition failures, and smoke problems. Trained technicians carry common replacement parts and have the expertise to resolve critical issues safely and efficiently, minimizing home discomfort.
People
Rusty
Owner
With over 20 years in the fireplace industry since 2003, Rusty founded RCS Fireplace to provide comprehensive fireplace solutions. His hands-on experience covers all installation aspects, from initial selection to final implementation.
Questions
What types of fireplaces do you sell?
We offer gas, wood, and pellet fireplace systems including inserts, freestanding stoves, and outdoor fireplaces to suit various home styles and heating needs.
Do you provide installation services?
Yes, our licensed professionals handle complete fireplace installations including gas line work for both indoor and outdoor units across Auburn and surrounding areas.
What service areas do you cover?
We serve Auburn, WA and surrounding communities in King and Pierce Counties with fireplace sales, installations, and emergency repair services.
Are you available for emergency repairs?
Our 24/7 emergency service responds to urgent fireplace issues including gas leaks, malfunctioning units, and safety concerns throughout the region.
What BBQ grill options do you offer?
We carry gas, charcoal, and electric BBQ grills from top brands, with expert guidance to help you choose the right cooking solution for your outdoor space.
Reviews (5)
James Green
Aug 31, 2021
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Denamarie was super friendly while booking a service call and following up with me after the repair was complete! Technician arrived on time and quickly diagnosed and repaired the gas insert for my mother. Very happy with service provided. Thank you RCS
Jeff Skjonsby
Mar 04, 2021
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They have an extremely small showroom with only a couple of products to look at and the sales-person we talked to knew literally nothing about their products. I literally knew more than them about gas fireplaces from having spent a little bit of time looking at their vendors website. They refused to give even a ballpark estimate of pricing without all kinds of details of where/how it was installed even though we knew the exact model of fireplace we were interested in and what options we wanted. We ended up buying from a different store that was able to give us an exact price immediately and were
Kazie Chan
Mar 01, 2021
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I have been with RCS Fireplace for a few years and their knowledge coupled with great customer service is top notch. They explained the process of installing a new gas fireplace which helped me understand what my next best step would be and I trust this company to gollow through, thank you.
Kym Hales
Feb 19, 2021
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We just had our fireplace installed by RCS Fireplace and they did a wonderful job. Rusty and the crew were honest, professional, reliable, fast, efficient and very easy to work with. We had a horrible leak which went down our chase and ended in our crawlspace - he took care of fixing and replacing it all. They were respectful and understanding with our schedule as we work out of our home due to the pandemic. Rusty and his crew took all the necessary measures for safety (masking, wearing PPE equipment while at our home). Their work speaks for itself, we are very grateful and pleased with their work
Patti S.
Feb 03, 2021
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This is the second service we've had done by RCS. The service is fine. They showed up for the appointment at the allotted time and did the work. The reason for the two stars is because the employee was wearing a cloth gator as he entered the house and when I asked if they send him into homes with only that he muttered something about wishing he could go without but that they insist that he at least wear this. As I went out to his van to sign off on the bill I noticed the N95 mask hanging in his car. He had proper personal protection equipment but chose not to wear it. I was his fourth
