Business Details
50+ Years
experience
Emergency
services
Expert Commercial HVAC & Refrigeration Services in Covington, KY
Founded in 1965 by Daniel and Carol Boone, Kent Refrigeration Company Refrigeration Company has established itself as a trusted provider of commercial refrigeration and HVAC solutions. Our expertise spans heating, air-conditioning, ventilation, and ice equipment services tailored for restaurants, hotels, and foodservice operations. With over five decades of experience, we maintain a commitment to quality service, reasonable pricing, and customer satisfaction. Our team, led by Michael and Daniel Boone, continues the legacy of excellence through factory-authorized service for Manitowoc and Hoshizaki ice equipment. We offer comprehensive maintenance contracts, 24/7 emergency support, and customized solutions to ensure operational efficiency.Our partnerships with 35 company-owned locations and franchisees demonstrate our reliability and industry recognition. We prioritize preventive care programs to deliver cost savings and long-term performance for businesses. Our licensed technicians handle installations, repairs, and replacements with precision and professionalism. Customer testimonials highlight our knowledge, responsiveness, and ability to exceed expectations on every project. This enduring dedication to service excellence has made us a preferred partner in the commercial refrigeration and HVAC industry.
Services
Commercial Refrigeration
HVAC Services
Ice Equipment Sales
Maintenance Contracts
Used Equipment Sales
Details
- Year established: 1965
Highlights and features
- We offer 24/7 emergency refrigeration and HVAC service with rapid response times
- Factory-authorized service for Manitowoc and Hoshizaki ice equipment specialists
- 58+ years of combined experience from our lead professionals in commercial systems
- Custom maintenance contracts with proven cost-saving preventive care programs
- Proven reliability through long-term partnerships with 35+ company-owned locations
What people say
Reliable, knowledgeable
Cost-effective solutions
Exceeded expectations
Professional staff
Preferred business partner
Services
Commercial Refrigeration
We install, service, and repair commercial refrigeration systems for restaurants, hotels, and foodservice operations. Our technicians handle walk-in coolers, bottle boxes, and specialized food storage equipment. With factory-authorized expertise for major brands, we ensure optimal temperature control and food safety compliance for businesses of all sizes.
HVAC Services
Our HVAC solutions maintain ideal indoor environments for commercial spaces. We service heating, ventilation, and air conditioning systems with preventive maintenance plans to prevent breakdowns. Emergency repair teams respond 24/7 to restore comfort and operational efficiency. All installations meet current energy efficiency standards for cost-effective climate management.
Ice Equipment Sales
We sell and service Manitowoc and Hoshizaki ice equipment with factory-authorized technicians. Our inventory includes commercial ice machines, dispensers, and storage units. Preventive maintenance programs extend equipment lifespan while ensuring hygienic ice production. Emergency service teams resolve critical ice production failures within hours to minimize business disruption.
Maintenance Contracts
Custom maintenance agreements protect commercial refrigeration and HVAC investments. Our plans include scheduled inspections, cleaning, and component adjustments to prevent failures. Businesses benefit from discounted repair rates and priority emergency service. Preventive care reduces energy costs and extends equipment operational life through proactive system optimization.
Used Equipment Sales
We offer certified pre-owned refrigeration components including walk-in box sections and glass merchandising doors. All used equipment undergoes complete inspection and refurbishment before resale. These cost-effective solutions work with existing systems while maintaining performance standards. Inventory availability changes frequently based on returned trade-in equipment and customer upgrades.
People
Michael P. Boone
President
As President, Michael Boone oversees operations with 35+ years of refrigeration industry experience. He maintains the family business's founding principles while implementing modern service solutions. Michael manages technician training programs to ensure factory-certified service standards across all projects.
Daniel T. Boone
Vice-President
Daniel Boone directs equipment sales and procurement with 32 years of commercial refrigeration expertise. He maintains manufacturer partnerships for product availability and technical support. Daniel ensures inventory meets current service demands while managing equipment financing options for business clients.
Randy Kidder
Service Manager
With 25 years in refrigeration service, Randy Kidder coordinates emergency response teams and schedules preventive maintenance. He manages technician dispatch to optimize response times across Kent Refrigeration Company Refrigeration Companyucky and Ohio. Randy implements quality control checks to ensure service consistency and customer satisfaction.
Todd Shaw
Senior Technician
Senior Technician Todd Shaw specializes in complex HVAC system repairs with master technician certifications. He trains apprentices on latest refrigeration technologies and troubleshooting techniques. Todd handles emergency service calls requiring advanced diagnostic equipment and system recovery procedures.
Lee Boone
Service Technician
Lee Boone provides on-site service for refrigeration and ice equipment with 18 years of field experience. He performs preventive maintenance and emergency repairs while maintaining customer equipment records. Lee specializes in walk-in cooler diagnostics and temperature control system optimization.
Questions
What commercial refrigeration services do you offer?
We service walk-in coolers, ice machines, bottle boxes, and commercial food storage equipment with 24/7 emergency repair available.
Are you factory-authorized for ice equipment service?
Yes, we're factory-contracted service representatives for both Manitowoc and Hoshizaki ice equipment brands.
Do you provide HVAC maintenance plans?
We offer customized preventive maintenance contracts with scheduled inspections and priority emergency service for HVAC systems.
What areas do you serve?
We primarily serve Kent Refrigeration Company Refrigeration Companyucky and Ohio with emergency service available 24 hours daily through our main phone line.
How can I request service?
Use our online service request form during business hours or call 859-431-4252 for immediate assistance with equipment issues.
Reviews (6)
John Hein
Feb 11, 2021
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Called Kent to service our ice machine. They sent a guy that could hardly speak words very unintelligible or intelligent for that matter. He worked on the system for literally 20 minutes. Said he replaced a part and charged me 400$. And the part was 90$. He was rude and kept saying it was our fault the BRAND NEW machine didnt work properly. Talked down to my employees ... which they couldnt understand a word he was saying. Do not hire these people to do anything got you.
Harry Harry
Nov 11, 2019
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These people are crook because I got their services few times . These people unprofessional and Rude . They dont care about your business I would not Recommend at all . If you ever want their services ask for price then get their services probably you save your hard work money.
Ray Patel
Jun 17, 2019
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This people are unprofessional, rude and arrogant. I call for service and technician came and did some work without putting any parts and said it fixed and charge $350.00. Next day i saw problem is still there called again and technician came and work something on it and said it fixed. And charge again $150.00. Next day is same it still not cooling. This people doesnt have knowledge and they keep coming back every times without fixing your equipment they charge every time. Sometimes your labor cost is more than your equipment. Be aware for this people. Call the authorised dealership to get
Leanna Zimmer
Jul 20, 2017
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Your guy that just passed Steiner ave on river road ran the red light and didn't pay attention. On sunday, jan 7 appx 1045 Am. It seemed he was on his phone. I tried to tell him he ran the light when we were stopped but he ignored me. Older guy with grey beard. Better be careful
Caleb Hatfield
Jun 25, 2017
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Best company out there for any commercial HVAC, Refrigeration, or ice machine needs in the tri state. Very reliable and their work is unparalleled
Patrick Schiller
Dec 11, 2016
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Excellent and friendly service. Beer cooler at our store went down, they came out the next morning and had it taken care of for a reasonable price and showed up quickly after I called.
