Business Details
16 Years
experience
Expert Sewing & Vacuum Repair Services in Eugene, OR
Twin Rivers Sew & Vac has been a trusted provider of sewing and vacuum solutions in Eugene, Oregon since 2010. Founded by brothers Michael Lane and Dane Johnson, our business combines over 35 years of industry expertise with a commitment to exceptional customer service. We specialize in sales, repairs, and service for sewing machines, vacuum cleaners, and Z-CoiL Pain Relief Footwear. Our team of certified technicians provides in-house repairs for both residential and commercial clients across Lane County. We pride ourselves on offering competitive pricing, free estimates, and same-day service for urgent repairs.With two convenient locations, we ensure accessibility while maintaining personalized attention to every customer. Our staff undergoes continuous training to stay current with evolving technologies in sewing and cleaning equipment. We are dedicated to fostering the next generation of repair professionals through hands-on mentorship programs. Our inventory includes quality brands and accessories, making us a one-stop shop for all sewing and vacuum needs. Customer satisfaction remains our top priority, demonstrated through our 100% satisfaction guarantee on all repair services.
Services
Sewing Machine Sales
Vacuum Repair
Z-Coil Shoe Sales
Lamp Repair
Heater Repair
Sewing Classes
Vacuum Sales
Sewing Machine Repair
Details
- Year established: 2010
Highlights and features
- 35+ years of combined experience in sewing and vacuum repair
- In-house technicians provide same-day repair services
- Free estimates for all vacuum and sewing machine repairs
- Certified technicians trained in modern repair techniques
- Exclusive Lane County distributor for Z-CoiL Pain Relief Footwear
What people say
Expert technicians
Competitive pricing
Quick turnaround
Knowledgeable staff
Great selection
Services
Sewing Machine Sales
We offer a comprehensive selection of new and used sewing machines from quality brands. Our inventory includes sergers, quilting machines, and embroidery models with complete accessory packages. Expert staff provide personalized recommendations based on your specific sewing needs and skill level.
Vacuum Repair
Our certified technicians repair all major vacuum brands with same-day service available. We provide free diagnostics and price estimates before any work begins. Common repairs include motor replacements, belt changes, and filter system maintenance for both residential and commercial units.
Z-Coil Shoe Sales
As Lane County's exclusive Z-CoiL retailer, we offer patented footwear designed to relieve foot, leg, and back pain. Our staff provides expert fitting services to ensure proper support and comfort. The collection includes casual, work, and specialty footwear styles for various medical conditions.
Lamp Repair
Our technicians service both antique and modern lamp fixtures with in-house electrical repairs. We replace wiring, sockets, and switches while maintaining original finishes. The service includes safety testing and restoration of vintage lighting pieces to working condition.
Heater Repair
We specialize in Eden Pure heater maintenance and repairs for Lane County customers. Services include element replacement, thermostat calibration, and safety inspection. Our technicians handle both portable and whole-house heating systems with guaranteed satisfaction.
People
Dane Johnson
Owner
With 29 years in the industry, Dane specializes in sewing machine mechanics and technical innovations. He oversees repair operations and staff training programs at both locations while maintaining hands-on customer service.
Michael Lane
Owner
A vacuum repair expert since 1981, Michael manages inventory and commercial service contracts. He brings extensive experience with industrial cleaning equipment and focuses on business development and customer relations.
Joshua Brumley
Sales & Repair Technician
Certified auto mechanic turned appliance specialist, Joshua handles complex repairs for Dyson, Rainbow, and Kirby models. He provides technical support for both vacuum and sewing machine departments with 1 year of specialized training.
Christopher Brumley
Service Technician
With 6 years of vacuum repair experience, Christopher is currently training in sewing machine diagnostics under Dane's mentorship. He manages parts inventory and performs routine maintenance for commercial clients.
Brian Illigan
Repair Technician
Specializing in lamp and heater repairs since 2018, Brian handles electrical diagnostics and restoration projects. He provides customer consultations for lighting and heating system upgrades with a focus on energy efficiency.
Questions
What services do you offer for sewing machines?
We sell new and used sewing machines, sergers, and embroidery machines. Our repair services cover all brands with in-house technicians providing belt replacements, motor repairs, and computerized diagnostics.
Do you provide free estimates for repairs?
Yes, we offer free diagnostics and written estimates before any repair work begins. Our technicians will explain the required repairs and associated costs with no obligation.
Are your technicians certified for major vacuum brands?
Our staff holds certifications for leading brands including Dyson, Rainbow, and Kirby. We use factory-approved parts and follow manufacturer guidelines for all repair procedures.
Do you carry Z-CoiL Pain Relief Footwear?
Yes, we are Lane County's exclusive retailer for Z-CoiL footwear. Our staff provides expert fitting services for their patented pain-relief shoes designed to alleviate foot, leg, and back discomfort.
What are your business hours?
Twin Rivers location operates Monday-Friday 9am-5:30pm, Saturday 9am-4pm. River Road location is open Monday-Friday 9am-6pm, Saturday 9am-4pm, both closed Sundays.
Videos
Reviews (6)
Josh J.
Oct 08, 2019
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Very friendly staff who helped to solve our problem right away. Well informed and prepared to assist with a repair. Thank you for being there to help!!
Cheron N.
Jan 22, 2018
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Mike is a great business owner. I take my vacuum in for service and he does an exceptional job. Very knowledge and helpful! I also bought the Z Coil shoes from him and they are so comfortable. I highly recommend Twin Rivers Sew and Vac for all of your vacuum needs
Jean K.
Jul 31, 2017
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Brought in my vacuum and the repair was a nice, quick fix. I was expecting to pay about $100, but it turned out to be $18.50. The repair person was pleasant and courteous an extremely knowledgable about my german machine. I would recommend this place to anybody who wants to maintain their vacuum.
Alyssa G.
Mar 08, 2017
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I had a wonderful experience with twin rivers today! Knowing nothing about them, I took my 20 year old Oreck vacuum in to hopefully get it a little more life out of it. I was asked if I ever thought about replacing it, Yes was my answer but couldn't afford it at this time. He was not pushy about buying anything. I told him what the problems were. After figuring out my vacuum was a hot mess, it sounded more feasible to buy a new one. I was stuck in a pickle. I needed a Vacuum to get me buy till I could afford a new one. He worked with me to figure out how he could make this happen for me. He
Stacey C.
Jan 08, 2014
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I immediately disliked the salesman/repair man. His tone was pompous & when we asked a question he looked at us & responded in a tone that made us feel like he thought we were stupid for asking. I don't know much about vacuum mechanics or I wouldn't have brought it in! After telling us it was un fixable he tried to sell us a repurposed vacuum. We don't want another crappy vacuum, we'd just like to fix ours. After his young and fairly helpful associate showed us to a vacuum comparable to what we wanted, to which we said no thanks, he berated him slightly in front of is
Tricia K.
Feb 19, 2013
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It turned out the vacuum needed more than just a belt replacement. They did replace the belt twice for free before acknowledging this to be the case, which was appreciated, and were friendly and professional every time. But in the end, they weren't able to repair my vacuum (a Kenmore- my bad on buying from Sears!).
