Business Details
50+ Years
experience
Your Trusted Family Shoe Store in Eugene, Oregon
At Burch's Shoes, we take pride in being a family-owned business serving the Pacific Northwest for over 80 years. Our commitment to quality footwear and exceptional customer service has made us a trusted name in the community. We specialize in providing comfortable, high-quality shoes for men, women, and children, catering to both everyday needs and specific medical requirements. Our expert team ensures every customer finds the perfect fit, backed by a 365+1 day satisfaction guarantee. With a wide selection of brands like Birkenstock, HOKA, and Dansko, we combine tradition with modern innovation to meet diverse footwear needs.Our three Eugene locations offer in-store shopping, shoe repair services, and online convenience, ensuring accessibility for all our customers. We prioritize personalized service, whether you're a local resident or shopping through our website. Our dedication to the community is reflected in our long-standing relationships with customers, many of whom have shopped with us for generations. By maintaining a focus on fit, comfort, and durability, we continue to uphold our reputation as a leader in the footwear industry. Our team's expertise and passion for footwear ensure that every visit to Burch's Shoes is a positive experience.
Services
Shoe Repair
Retail Sales
Online Ordering
Gift Cards
Shoe Fitting
Details
- Year established: 1940
Highlights and features
- Family-owned and operated for over 80 years.
- Expert shoe fitting specialists with decades of experience.
- Offering the largest selection of comfortable footwear in the Pacific Northwest.
- 365+1 day love your shoes guarantee.
- Carry top brands like Birkenstock, HOKA, and Dansko.
What people say
Excellent service
Right fit every time
Great selection
Expert service
Loyal customers
Services
Shoe Repair
Our expert shoe repair services restore worn footwear to like-new condition. We offer resoling, recrafting, zipper replacements, and more using premium materials. Each repair is tailored to extend the life of your shoes while maintaining comfort and durability. Customers trust us to handle everything from minor fixes to full restorations.
Retail Sales
We provide a comprehensive selection of high-quality shoes for men, women, and children. Our inventory includes athletic shoes, sandals, boots, and specialty footwear from top brands. Expert staff assist with finding the perfect fit for everyday wear or specific needs. Every purchase is backed by our 365+1 day satisfaction guarantee.
Online Ordering
Shop our full range of footwear and accessories through our user-friendly online store. Enjoy free shipping on orders over $50 and easy returns within 365 days. Our website features detailed product descriptions and size guides to ensure accurate selections. Online customers receive the same exceptional service as in-store shoppers.
Questions
What is Burch's Shoes return policy?
We offer a 365+1 day love your shoes guarantee. If unsatisfied, return items for a refund or exchange with no questions asked.
Do you offer shoe repair services?
Yes, we provide comprehensive shoe repair including resoling, zipper replacements, and custom modifications. Most repairs completed within 1-2 weeks.
What brands do you carry?
We feature top brands like Birkenstock, HOKA, Dansko, New Balance, and UGG. Our selection includes athletic, casual, and specialty footwear.
Are your stores open on Sundays?
Yes, our main locations are open Sundays from 12PM-5PM. Shoe repair services are unavailable on Sundays.
Do you ship outside Oregon?
Yes, we offer shipping nationwide with free standard shipping on orders over $50. Expedited options available for additional fees.
Reviews (5)
Terri B.
Jan 22, 2022
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I want to thank the shoe repair people. I had you repair the stitching in my Keen boots. I have loved them for about 3 years and when I broke my arm, I tried all kinds of things to get them on. Ultimately, I ripped the stitching in several places. Your shoe repair people returned them to almost new condition. I can't thank you enough!
Steve Kittson
Jan 20, 2022
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I got very big and very wide feet. This is my go to shoe shop. Laid back atmosphere and great prices. A little hard to find but worth the hunt.
Sallie Earle
Nov 18, 2021
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Salesman Jerrod was awesome. He kept bringing me shoes as fast as I could try them on. Wound up with THREE comfortable cute selections!! Also good shoe repair.
Jessica Duffie
Nov 02, 2021
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Went to get my significant other some work shoes. Service was great and friendly! Employees shouldn't put away shoes before the person gets to try them on.
Jonathan Smith
Aug 21, 2021
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Did not have quite the selection of shoes that I expected based in the size of the store, but I still found what I was looking for. Very nice employee who recommended a thinner shoe based on overhearing me mention that they were roomy.
