Business Details
Emergency
services
Senior Living Community in Hilton, NY
Hilton East Community has been locally owned and operated for over 40 years, allowing us to adapt to the evolving needs of our residents. Our mission is to provide quality personalized care in an environment that fosters caring independence. We offer fully furnished rooms, a restaurant-style dining program with three meals daily, and a comprehensive wellness initiative focused on physical, intellectual, and emotional well-being. Our dedicated staff, including certified nursing professionals and activity coordinators, ensures residents receive tailored support while maintaining dignity and autonomy. With over 200 residents, we are one of the largest assisted living communities in Monroe County, working closely with local hospitals and social service providers.Our facility features 24-hour emergency systems, medication management, transportation coordination, and recreational programs designed to promote social engagement. Residents enjoy a peaceful setting with access to nearby amenities, including shops, libraries, and healthcare services. Our commitment to excellence is reflected in our 94% resident satisfaction rate and positive feedback from families who describe Hilton East as a second home. We prioritize transparency in operations, maintaining open communication with families and adhering to strict safety and quality standards.
Services
Assisted Living
Personalized Care Plans
24/7 Staff Support
Wellness Programs
Dining Services
Medication Management
Recreational Activities
Transportation Coordination
Housekeeping
Beauty/Barber Shop
Highlights and features
- Family-owned for over 40 years with deep local expertise
- Personalized care plans tailored to individual needs
- 24-hour staff availability and emergency response systems
- Seven-step wellness program addressing holistic health
- 94% resident satisfaction rate and strong community reputation
What people say
Best place ever
Staff are so friendly
Second family
Peace of mind
Exceptional care
Services
Assisted Living
Hilton East provides personalized assisted living solutions for seniors seeking independence with professional support. Our services include medication management, daily living assistance, and 24/7 nursing care. Residents benefit from a structured wellness program addressing physical, emotional, and social needs while maintaining personal autonomy.
Wellness Programs
Our seven-step wellness framework addresses holistic health through physical exercise, intellectual stimulation, and emotional support. Programs include recreational activities, dietary planning, and spiritual care tailored to individual capabilities. Certified staff monitor progress to ensure continuous improvement in residents' quality of life.
Dining Services
Three daily restaurant-style meals are prepared by certified chefs using food safety protocols. Menus accommodate dietary restrictions with input from registered dietitians. Residents enjoy social dining experiences featuring home-cooked meals and special dietary accommodations while maintaining nutritional balance.
24/7 Support
Trained staff provide continuous assistance with emergency response systems in every room. Services include medication administration, mobility support, and health monitoring. Our team ensures immediate attention for medical needs while maintaining residents' privacy and dignity through personalized care approaches.
Recreational Activities
Daily activities are designed based on resident preferences through personalized interviews. Offerings include cultural events, fitness classes, and creative workshops. The program fosters social connections while addressing individual interests, contributing to 97% resident satisfaction in social environment surveys.
People
Jamie Baldwin
Administrator
With over 15 years in senior care administration, Jamie oversees daily operations and resident satisfaction. He implements quality improvement initiatives while maintaining direct communication with residents and families to ensure exceptional living experiences.
Shantee Johnson
ALP Director, RN
As a registered nurse with specialized geriatric training, Shantee coordinates personalized care plans. She supervises clinical staff and ensures compliance with healthcare regulations while maintaining hands-on resident interactions to monitor health outcomes.
Jessica Wegman
Owner Representative
Jessica represents family ownership in strategic decision-making. With decades of experience in senior services, she focuses on maintaining the community's founding values while implementing modern improvements for resident comfort and safety.
Rose McAvoy
Food Service Director
Certified in food safety protocols, Rose leads dining services with a focus on nutritional excellence. She develops menus that balance resident preferences with dietary requirements, ensuring three nutritious meals daily through a trained culinary team.
Tracy Crooks
Recreation Director
Trained in therapeutic recreation, Tracy designs activities based on resident interests. She conducts regular interviews to update programming, achieving high engagement rates through diverse offerings that include cultural outings and creative workshops.
Questions
What assisted living services are included?
Our base rate includes 24/7 staff support, medication management, three meals daily, housekeeping, and recreational programs. Additional services like cable TV are available for extra fees.
Are there different room options?
We offer private Cozy Rooms (165 sq ft) and shared Large Rooms. All rooms come fully furnished with beds, storage, and lighting to ensure comfortable living spaces.
How is personalized care provided?
We conduct regular assessments to create individualized care plans addressing physical, emotional, and social needs. Our staff-to-resident ratio ensures personalized attention while maintaining independence.
What wellness programs are available?
Our seven-step wellness program includes physical exercise, intellectual activities, and social engagement. Programs are tailored to residents' abilities and preferences through personalized interviews.
How can families stay involved?
Families receive regular updates and can participate in care planning. Our private dining area accommodates family visits, and we encourage loved ones to join recreational events and meals.
What makes Hilton East unique?
As a family-owned facility operating since 1985, we combine decades of experience with personalized care. Our 94% satisfaction rate reflects our commitment to creating a home-like environment with comprehensive support services.
