Business Details
14 Years
experience
Trusted Electronics Repair & Prepaid Service in Statesville
My Pro Wireless was founded in 2012 with a vision to provide accessible, high-quality electronics repair and service solutions to the Statesville community. Starting from humble beginnings in the trunk of a 2007 Honda Civic, we expanded through flea market sales and customer demand, eventually establishing two physical locations. Our expertise spans mobile device repairs, certified pre-owned device sales, and no-contract wireless service.We prioritize speed, transparency, and customer satisfaction, offering same-day repairs, a 90-day warranty on all work, and multilingual support. With a team of skilled technicians and a commitment to evolving with industry needs, we continue to grow while maintaining our core values of reliability and community focus.
Services
iPhone Repair
Android Repair
Tablet Repair
Console Repair
Screen Replacement
Battery Replacement
Data Recovery
Charging Port Repair
Water Damage Repair
Game Console Repair
Details
- Year established: 2012
Highlights and features
- We offer same-day repairs while you wait in-store.
- Our technicians specialize in complex mobile device diagnostics and fixes.
- 90-day warranty covers all repair parts and labor.
- Multiple service options: in-store, mail-in, or local pickup.
- Bilingual support for English and Spanish-speaking customers.
Services
iPhone Repair
We specialize in iPhone repairs including cracked screens, water damage restoration, and battery replacements. Our technicians use premium parts to restore functionality while preserving device integrity. Most repairs complete within one business day.
Android Repair
Comprehensive Android device repair services address screen cracks, charging port failures, and internal component damage. We support major brands like Samsung, LG, and Motorola with guaranteed workmanship and parts.
Data Recovery
Our experts recover data from damaged smartphones and tablets using advanced tools. Services include micro-soldering and component-level repairs for devices suffering from water damage or physical trauma.
Certified Pre-Owned Sales
We offer refurbished iPhones, Samsung, LG, and Motorola devices with 14-day guarantees. All units undergo rigorous testing to ensure like-new performance at budget-friendly prices.
No Contract Service
We provide flexible prepaid wireless options through major carriers like Verizon, AT&T, and T-Mobile. Plans include unlimited data options with no credit checks or long-term commitments required.
People
John Doe
Founder
Started business in 2012 through grassroots sales, expanded to two locations while maintaining community-focused service. Specializes in mobile technology trends and customer satisfaction strategies.
Questions
Do you repair water-damaged phones?
Yes, we perform professional diagnostics, cleaning, and repairs for water-damaged devices. Some severe cases may not be economically repairable.
What warranty do repairs include?
All repairs come with a 90-day warranty covering both parts and labor. Defects in our workmanship receive free re-repair.
Can I mail in my device for repair?
Yes, we accept mail-in repairs with prepaid shipping options. Track your device through our secure online system during processing.
Do you sell used game consoles?
We repair various gaming systems and offer select certified pre-owned consoles with limited warranties.
Are parts available for self-repair?
No, we only use factory-certified parts installed by our technicians to maintain repair quality and warranty validity.
Do you offer bilingual support?
Yes, our team provides full service in both English and Spanish for all customer interactions.
Reviews (5)
Katelyn McMillan
Aug 23, 2021
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Always super helpful, friendly, and knowledgable! Definitely recommend for phone repairs, accessories, and replacements. Their prices can't be beat!
Chelsea Fink
Dec 30, 2020
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My IPhone 6s Plus charging port stopped working today after I tried to clean it (bad idea) so I called around and spoke to My Pro Wireless. She gave me the price over the phone and said they could get it done the same day. I took it to them and it works great! Great price for fix and they fixed it super quick. I will definitely come back here if I have other phone repair needs.
Jeffrey Johns
Dec 02, 2020
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Just recently purchased a new phone (new to me) after my iphone5s just had enough, the lady there showed me a black iphone7 and had a killer price on it, looked great. Got a matching black/clear case on it and was out the door within 15 minutes. Definitely a great customer service experience, will be back!
Brit Goforth
Jan 23, 2020
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Weve been using andrew and his team from my pro wireless for years. service is always outstanding. nice to have a small local business with such high quality skills and service. theyre honest, good people and you know youre getting the best service out there when you go. weve used them many, many times and i always recommend them to anyone needing a device fixed or replaced. thankful to have them in statesville!
Kayla Taylor
Jan 12, 2020
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I had my screen fixed there before. 3 weeks go by and there goes my screen and front camera! I was so upset. I went up there, explained how I just got it fixed and how it was broken again. They were super nice and understanding. They ended giving me a great deal! Definitely will keep using them.
