Business Details
27 Years
experience
Your Telecom Retail Technology Partner
iQmetrix has been at the forefront of developing innovative software solutions for the telecom retail industry for over 26 years. Our Interconnected Commerce platform offers a comprehensive suite of tools including point-of-sale systems, inventory management, payment processing, and activation solutions tailored specifically for wireless retailers. Built on a foundation of micro-services architecture with greater than 99% uptime, our SaaS platform combines PCI-DSS and SSAE18 SOC 2 Type 2 compliance with advanced security measures to protect client data.We collaborate directly with telecom retailers and carriers to create customized solutions that address unique business challenges while maintaining industry-leading reliability. Our team of telecom specialists leverages decades of domain expertise to deliver professional services ranging from system integrations to bespoke development projects. With a client base of nearly 900 partners and processing over $17 billion annually, we continue to drive innovation through direct collaboration with our users to shape future-ready retail technology solutions.
Services
Point-of-Sale Systems
Inventory Management
Payment Processing
Activation Solutions
Data Analytics
Workforce Management
Omnichannel Retail
System Integrations
Professional Services
Marketing Solutions
Details
- Year established: 1999
Highlights and features
- 26 years of specialized telecom retail expertise
- Over $17 billion processed annually through our platform
- 99%+ platform uptime with enterprise-grade security
- Custom solutions co-developed with industry partners
- Comprehensive PCI-DSS and SOC 2 compliant systems
Associations and certifications
- PCI-DSS
- SSAE18 SOC 2 Type 2
What people say
Easy to use
Operate efficiently
Quality customer experience
Fast processing
Seamless integrations
Services
Point-of-Sale Systems
Our telecom-specific POS systems streamline in-store and online transactions with integrated activation, payment processing, and inventory management. The intuitive interface reduces checkout time while maintaining compliance with industry security standards. Real-time data synchronization ensures consistent pricing and product availability across all sales channels.
Inventory Management
AI-powered inventory management provides real-time visibility across all locations with automated replenishment and demand forecasting. Serialized tracking prevents fraud while multi-channel management ensures accurate stock levels for both physical and digital sales platforms. The system supports complex telecom retail requirements including device financing and carrier partnerships.
Payment Processing
Integrated payment solutions handle secure transactions across all channels with automated reconciliation and fraud detection. The platform supports multiple payment methods while maintaining compliance with PCI-DSS standards. Embedded tax management and bill payment features streamline financial operations for telecom retailers.
Activation Solutions
Multi-carrier activation platform enables seamless device setup with real-time subscriber data synchronization. Low-code journey design tools create customized activation experiences while pre-integrated carrier connectivity reduces implementation time. The system supports both in-store and remote activation scenarios.
Data Analytics
AI-driven analytics platform transforms telecom retail data into actionable insights for inventory optimization and sales performance. Customizable dashboards provide real-time visibility into key metrics while predictive modeling supports strategic decision-making. The system integrates with third-party tools through secure API access.
People
Frank Gumino
CIO
With extensive telecom industry experience, Frank leads technology strategy at TCC and praises iQmetrix's solutions for improving operational efficiency and customer experience.
Dennis Ferguson
Owner
As Zagg's owner, Dennis recognizes iQmetrix's innovative leadership in telecom retail solutions that consistently deliver cutting-edge technological advancements to the market.
JT Thome
COO
Leading operations at Cellular Sales, JT attributes significant business success to iQmetrix's efficient point-of-sale systems that streamline sales processing for their teams.
Daniel Sales Rep
Sales Representative
As a frontline user, Daniel highlights how iQmetrix solutions enable greater customer focus through intuitive interfaces and streamlined transaction processes.
Missy Lesniewski
Manager
In her management role at Jump.ca, Missy appreciates the comprehensive inventory visibility and user-friendly reporting features provided by iQmetrix solutions.
Questions
How does iQmetrix support telecom retail operations?
Our Interconnected Commerce platform integrates POS, inventory management, payment processing, and activation tools specifically designed for wireless retailers' unique needs.
What telecom-specific features are available?
Serialized inventory tracking, carrier activation integration, device financing management, and multi-carrier support across all retail channels.
How does the system handle inventory management?
AI-powered inventory solutions provide real-time visibility, automated replenishment, and demand forecasting across all locations and sales channels.
What payment processing capabilities exist?
Secure, integrated payment solutions with fraud detection, tax management, and reconciliation tools that support telecom-specific transaction requirements.
Can the platform integrate with existing systems?
Yes, our platform offers extensive API access and pre-built integrations for carrier systems, accounting platforms, and third-party retail tools.
What support options are available?
24/7 technical support, professional services, and comprehensive training resources are available to ensure successful implementation and ongoing operation.
Reviews (1)
Michael Koska
Jan 10, 2020
Report
Fake reviews.... Sales won't run through for the 3rd consecutive day. I've used their stuff in sales and it seems to go out way more than it should and it's for hours at a time. I've never felt confident on a consistent basis to use their platform. Credit cards have had troubles, exchanging equipment, or constantly kicking me out in the middle of a sale.
Looking at the reviews and clicking into others profiles, I really question whether they are authentic or not. Most seem to be fake. A few seem to be legit.
Looking at the reviews and clicking into others profiles, I really question whether they are authentic or not. Most seem to be fake. A few seem to be legit.
