ICC Logistics Services

If you assume your customers are getting their packages on the day you specified (and paid for), you may be wasting money and losing customers. For over 45 years, ICC's parcel audit services have been saving our clients thousands and sometimes tens of thousands of dollars each and every month.

By conducting audits of parcel carrier shipping invoices, we keep your carriers honest and secure the full refunds you are entitled to, without you having to lift a finger.Simply put, a parcel audit (also known as a "small parcel audit") is a review of shipping invoices intended to uncover any invalid charges and other billing inaccuracies.

Freight carrier billing systems are prone to errors. The best of the freight audit companies, ICC excels at finding those errors and turning them into refunds for our clients through our freight bill audit services. No matter the carrier or transportation mode, we'll take your transportation invoices, both paid and unpaid, and work our mistake-detecting magic.

Parcel and Freight carriers commonly apply incorrect discounts to domestic and international shipments. This can occur for many reasons; when new pricing agreements are negotiated and the discounts change in the carrier's system, and sometimes, simply because the carrier's billing system makes the error.

If you don't know the difference between a Transportation Contract and a Pricing Agreement, you are likely paying too much for transportation and logistics services. While you may think you've signed a Transportation Contract with your freight carrier, in fact, all you may have is a Pricing Agreement.

Parcel carriers such as UPS and FedEx and all freight carriers for that matter, create pricing agreements and contracts to maximize their own profitability. They do so by factoring a multitude of variables into the contract price, such as surcharges, accessorial fees, varying discoungs and incentives along with complex contract terms and conditions.