Business Details
50+ Years
experience
Your Trusted Hearing Aid Provider in the Southwest
Livingston Hearing Aid Center has been a family-owned business for over 70 years, dedicated to enriching lives through better hearing. Our mission is to provide compassionate and competent patient care while utilizing the latest hearing technology. We prioritize personalized attention, tailoring solutions to meet individual needs across Texas, New Mexico, Arizona, and Colorado. Our team of certified professionals follows a structured process from initial consultation to aftercare, ensuring a seamless experience.With over 100 locations, we combine decades of expertise with innovative methodologies to address hearing loss effectively. We value service, development, and a friendly approach, striving to exceed expectations at every interaction. Our commitment to community care includes VA services and accessible hearing solutions for diverse populations.
Services
Hearing Aids
Aftercare
Assistive Listening Devices
VA Community Care Services
Online Hearing Screening
Details
- Year established: 1953
Highlights and features
- Family-owned business with 70+ years of hearing care expertise
- Personalized solutions using the latest hearing technology
- Over 100 locations across four states for convenient access
- Free online hearing screening available in 5 minutes
- Specialized VA Community Care services for veterans
What people say
Professional staff
Knowledgeable personnel
Friendly and welcoming
Top quality hearing aids
Highly recommend
Services
Hearing Aids
We offer advanced hearing aids tailored to individual needs. Our solutions use cutting-edge technology for clarity in diverse environments. Certified specialists ensure proper fitting and programming for optimal performance.
Aftercare
Comprehensive aftercare includes cleaning, repairs, and adjustments throughout your device's lifespan. Our team provides ongoing support to maintain peak performance and address evolving hearing requirements.
Assistive Listening Devices
We provide specialized devices to enhance hearing in specific situations. These tools improve communication in challenging environments like classrooms, theaters, and personal listening scenarios.
VA Community Care Services
Our VA-authorized services deliver hearing solutions for veterans. We coordinate with VA benefits to provide accessible, high-quality care and equipment for service-related hearing needs.
Online Hearing Screening
Our free 5-minute online screening offers immediate results. This preliminary assessment helps identify potential hearing loss and determines if further professional evaluation is needed.
People
Dr. Melanie McQueen
Audiologist
Featured expert in hearing health with extensive experience in diagnostic evaluations and hearing aid fittings. Committed to patient education and community outreach initiatives.
Dr. Cleona Andrew
Hearing Specialist
Recognized for compassionate care and technical expertise in hearing solutions. Specializes in helping patients overcome initial anxiety about hearing aids through personalized guidance.
Dr. Gold
Senior Audiologist
Veteran practitioner with decades of experience in hearing aid technology. Known for thorough evaluations and patient-centered approach to hearing rehabilitation.
Dr. Hawthorne
Hearing Care Professional
Specializes in comprehensive hearing assessments with attention to detail. Provides clear explanations of test results and treatment options for informed decision-making.
Tim Martinez
Hearing Instrument Specialist
Experienced in fitting and programming advanced hearing devices. Focuses on ensuring customer satisfaction through patient education and follow-up support.
Questions
What types of hearing aids do you offer?
We provide rechargeable and invisible hearing aids from leading manufacturers, including specialized options for severe hearing loss and tinnitus management.
Do you accept VA benefits?
Yes, we're authorized VA providers offering complete hearing care services and equipment through the Community Care program for eligible veterans.
Is there a trial period for hearing aids?
We offer a 45-day risk-free trial allowing returns for full refund (excluding fees) if devices don't meet your expectations.
How often should I get my hearing checked?
Annual evaluations are recommended, with more frequent check-ups advised for those experiencing sudden changes or using hearing devices.
Do you offer online hearing assessments?
Yes, our free 5-minute online screening provides immediate results and helps determine if professional evaluation is needed.
What aftercare services are included?
Our aftercare includes lifetime cleaning, repairs, and adjustments, with regular follow-ups to ensure continued optimal device performance.
Reviews (5)
Maureen Smith
Jan 07, 2022
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My 93 year old mother has had her hearing aids for over 4 years from a different company in California. She was having difficulty with hearing, We went to James at the Audibel Hearing Center. He was very thorough and explained the hearing test well. We were able to connect her hearing aids to her smart phone so she could adjust the volume and several different settings right from her phone like restaurant and worship settings. He adjusted her aids right from his computer. So slick. She was so happy to be able to hear better. Thanks. Highly recommend this center and especially James.
David O'Neal
Sep 23, 2021
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Owner very nice man knowledgeable but the Orem location is not set up for business had no models for me to try out to get an idea of what my needs were.
Did not perform a familiar voice test. This would be a great location if he were set up for business down here which he is not.
Did not perform a familiar voice test. This would be a great location if he were set up for business down here which he is not.
Jonathan Johnson
Feb 01, 2021
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If saying What? is your go to word like I experienced, I would recommend this establishment. I did my due diligence beforehand calling around, and here is where I ended up. I received informative help and a free hearing exam. They offer competitive pricing and even price matched the discount I get through my health insurance plan. The entire staff were professional and friendly. They were every bit of five stars.
Francelle Faulk
Dec 05, 2020
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Theyve been friendly and helpful. Ive been to several other hearing aid businesses and this business has been the best at helping with scheduling appointments to make sure my hearing aids are right. Chris has been pleasant to talk to on the phone and theyve all been easy to work with.
Phillip L. Boren
Jan 16, 2017
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Everyone in the office is helpful, super courteous, lots of extra perks like tuning up the hearing aids, replacing tubing and ear buds at no cost. Willing to work with us on appointment times. Even when we were late they still worked us in. They gave us information on new aids but did not pressure us to buy.
