Business Details
35 Years
experience
Your Trusted Home Health Care Partner in Rhode Island
Phenix Home Care has been dedicated to excellence in in-home care services since 1991. Founded on the philosophy of community caring, we prioritize preventive care to maintain client wellness through personalized support. Our team of certified professionals delivers compassionate, reliable care while collaborating with physicians to ensure comprehensive health management. With over three decades of experience, we combine clinical expertise with a commitment to keeping clients in familiar environments.Our Medicaid certification and state accreditation reflect our adherence to rigorous quality standards. Through our CHAPS training program, we cultivate skilled caregivers who uphold our mission of dignity and respect in elder care.
Services
Homemaker Services
Home Health Aide
Nursing Assistant Training
Medicaid Services
Community Care Coordination
Details
- Year established: 1991
Highlights and features
- 40+ years combined leadership experience in elder care
- Personalized care plans developed with medical professionals
- Medicaid-certified home health services
- 95% pass rate in state-certified nursing assistant training
- Community-focused care model since 1991
Associations and certifications
- Medicaid Certified
- Rhode Island Department of Elderly Affairs
- State Certified Nursing Assistant Training Program
- Nationally Accredited CHAPS Program
What people say
Caring and professional
Compassionate and considerate
Trust-worthy and reliable
Wonderful CNAs
Excellent coverage
Services
Homemaker Services
Our Homemaker Services provide essential household support to maintain safe living environments. Certified staff assist with light housekeeping, meal preparation, laundry, and grocery shopping. These services enable clients to remain independently in their homes while receiving necessary daily assistance.
Home Health Aide
Trained professionals deliver personalized personal care services including bathing, dressing, and feeding assistance. Our aides perform range-of-motion exercises and monitor vital signs under nursing supervision. This comprehensive care supports clients' physical well-being and medical needs at home.
Nursing Assistant Training
Our CHAPS training program offers 120 hours of classroom instruction and 25 hours of clinical experience. Accredited curriculum includes CPR certification and state exam preparation. With 95% pass rates, we develop skilled caregivers who meet Rhode Island's healthcare workforce needs.
Medicaid Services
As Medicaid-certified providers, we offer accessible home care solutions through state programs. Services align with Rhode Island Department of Elderly Affairs guidelines and include coordination with PACE and VA benefits for comprehensive coverage options.
Community Care Coordination
Our team coordinates holistic care plans with physicians and specialists. This includes medication management, appointment scheduling, and progress monitoring. We ensure seamless communication between clients, families, and healthcare providers for optimal outcomes.
People
Nick Passarelli
Founder/CEO
Registered Nurse with 40+ years in elder care. Former Nursing Home Administrator and state advisory board member. Developed Rhode Island's nursing assistant regulations. Focuses on maintaining client wellness through home-based care solutions.
Darlene Amalfatano
Nursing Director
28-year RN with orthopedic and geriatric certifications. Oversees clinical operations and CNA training. Combines school nursing experience with home care expertise to ensure quality patient outcomes and staff development.
Desi Santurri
Office Manager
CNA with 20+ years at Phenix Home Care. Transitioned from direct care to office management. Coordinates client care and staff recruitment while maintaining hands-on understanding of service delivery challenges.
Questions
What home care services do you offer?
We provide homemaker services, home health aide support, and certified nursing assistant care. Our Medicaid-certified services include personal care, medication reminders, and chronic condition management.
Are you licensed and accredited?
Yes, we're licensed by Rhode Island Department of Health and Medicaid-certified. Our CHAPS training program holds state certification and national accreditation with 95% student pass rates.
How do payment options work?
We accept Medicaid, Private Pay, Neighborhood Health Plan, PACE, and VA benefits. Our billing specialists help coordinate coverage options and explain financial responsibilities before service initiation.
What areas do you serve?
We serve throughout Rhode Island including Coventry, Cranston, West Warwick, and South County areas. Service availability confirmed during initial care assessment consultations.
Do you offer emergency care services?
While we don't provide 24/7 emergency services, we maintain on-call staff for urgent care needs during business hours. Non-emergency care plans include contingency protocols for unexpected situations.
How are caregivers trained?
Our CHAPS program provides 120 classroom hours and 25 clinical hours. All staff receive CPR certification and state exam preparation. Ongoing education ensures caregivers maintain current best practices in home health care.
