Business Details
10 Years
experience
Emergency
services
Your Trusted Home Healthcare Provider in CT, RI & SC
Since 2016, Helping Hands & Healing Hearts has been dedicated to providing compassionate, non-medical home healthcare services to senior adults across Connecticut, Rhode Island, and South Carolina. Our personalized approach prioritizes individualized care plans tailored to each client's unique needs, ensuring safety, comfort, and independence within their familiar home environment. As a fully accredited agency through the Connecticut Department of Social Services and an approved provider for the Connecticut Home Care Program for Elders, we maintain rigorous standards of compliance, training, and service excellence while collaborating with healthcare providers to deliver cohesive care experiences.Our team of thoroughly vetted caregivers receives comprehensive training in HIPAA compliance, safety protocols, and best caregiving practices. We offer flexible services ranging from personal care and home management to ergonomic assessments, and our commitment to transparency extends to regular family communications and a satisfaction guarantee that ensures alternative caregiver arrangements within 24 hours when needed. Through community education initiatives and specialized programs like Medicaid-covered services and SRS workers' support, we strive to make quality home care accessible to all eligible individuals.
Services
Personalized Care Plans
Companion Care
Home Safety Assessments
Ergonomic Equipment Consultation
Personal Assistant Services
Medicaid-Covered Care
Caregiver Training
Community Education Programs
24-Hour Support
Home Environment Modifications
Details
- Year established: 2016
Highlights and features
- We offer personalized care plans developed with families and case managers.
- Our caregivers receive standardized training in safety protocols and caregiving best practices.
- We provide 24-hour emergency coverage with caregiver replacement within 24 hours.
- Our owner is a licensed occupational therapist offering home safety consultations.
- We maintain regular family communication through phone, email, and text updates.
Associations and certifications
- Connecticut Department of Social Services
What people say
Loving care
Reliable coverage
Kindness and attention
Professional
Peace of mind
Services
Personalized Care Plans
Each client receives a tailored care plan developed in collaboration with families and case managers. Our initial consultation identifies specific needs for daily living assistance. Regular reviews ensure ongoing alignment with evolving requirements while maintaining safety and independence.
Companion Care
Professional caregivers provide emotional support through social interaction and meaningful companionship. This service helps reduce isolation while assisting with light housekeeping. Regular visits promote mental well-being and contribute to overall quality of life.
Home Safety Assessments
Our licensed occupational therapist conducts comprehensive home safety evaluations. We identify fall risks and recommend ergonomic modifications. Adaptive equipment consultations help maintain independent living while preventing accidents.
Personal Assistant Services
Caregivers assist with essential daily tasks including meal preparation and medication reminders. Transportation to appointments and errands is provided. Home management tasks like budgeting and organization help maintain household stability.
Ergonomic Consultation
Our experts recommend adaptive equipment to improve home safety and accessibility. Services include installation of grab bars and shower benches. Environmental modifications help clients maintain independence while reducing injury risks.
People
Lisa Kunz
Owner, Licensed Occupational Therapist
Lisa leads our organization with specialized expertise in home safety assessments and ergonomic adaptations. Her therapeutic background ensures high-quality care plans. She oversees caregiver training and client evaluations.
Questions
What home care services do you offer for seniors?
We provide personalized care plans including companion care, personal assistant services, home safety assessments, and ergonomic modifications.
Which areas do you serve?
We operate across Connecticut, Rhode Island's southern regions, and Aiken, South Carolina.
What payment options are available?
We accept private pay, long-term care insurance, and Medicaid-covered services in Connecticut.
How are caregivers trained?
All caregivers complete HIPAA compliance, safety protocols, and annual recertification programs.
How quickly can services begin?
Care services can typically start immediately after agreement and care plan development.
Do you offer emergency support?
Yes, we provide 24/7 coverage and guarantee caregiver replacement within 24 hours if needed.
Reviews (7)
Marie Elizabeth
Jul 25, 2021
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Review 0
This is a review on behalf of Emma E down below if you read all reviews . It doesnt allow you to reply to the owners comments . I was a full time live in caregiver . Employed with her for 5 months . I was never part time , not sure why she said that . I Want to post text messages and stubs for proof but I dont want to post phone numbers or my adress from stubs . I had a family emergency once which she had been aware of days prior , I asked for her to get a cover for that day ( which wasnt even my shift was covering for someone else ) Which is why she mentioned putting personal
This is a review on behalf of Emma E down below if you read all reviews . It doesnt allow you to reply to the owners comments . I was a full time live in caregiver . Employed with her for 5 months . I was never part time , not sure why she said that . I Want to post text messages and stubs for proof but I dont want to post phone numbers or my adress from stubs . I had a family emergency once which she had been aware of days prior , I asked for her to get a cover for that day ( which wasnt even my shift was covering for someone else ) Which is why she mentioned putting personal
Emma E. E. Doll
Jul 16, 2021
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This is the worst company to work for or bring your loved ones to be cared for . I had to quit because it is not a good company . The good reviews are from management. The boss is very rude/unprofessional and forceful . Thats why she barely has anyone working for her , everyone quits . she only cares about her money . Ive watched clients not get well taken care of and been neglected by other caregivers while shes aware she still didnt do anything about it til the families had to take their loved ones out of her company . She doesnt care for her clients . She doesnt care
Sandra Beaudreau
Jan 09, 2021
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Helping Hands and Healing Hearts go out of their way to ensure their clients needs are met by not only providing great care for their clients, but they ensure to match the caregiver to proper client.
Scotland Hatter
Aug 18, 2020
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I have worked for helping hands healing hearts for a few months and the wiener is absolutely amazing and cares extremely about her clients everyone is very friendly and kind
John Smith
Jul 20, 2020
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*FROM AN EMPLOYMENT POINT OF VIEW*
The clients you get when working for this company can be the best and you grow so fond of them but for some reason when I began working here, everything seemed so disorganized from the employee side of things. It was a but difficult to get a reply back from the boss on some occasions and when you had personal/family issues it seemed as if they werent taken seriously. In one situation, I drove 40 minutes to a clients house and found out I wasnt supposed to be there and didnt find out until I got back home that the client cancelled and I was failed to be
The clients you get when working for this company can be the best and you grow so fond of them but for some reason when I began working here, everything seemed so disorganized from the employee side of things. It was a but difficult to get a reply back from the boss on some occasions and when you had personal/family issues it seemed as if they werent taken seriously. In one situation, I drove 40 minutes to a clients house and found out I wasnt supposed to be there and didnt find out until I got back home that the client cancelled and I was failed to be
Linda Lidestri
Jun 26, 2020
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The agency has benefited my mother greatly and has changed her quality of life. I cannot thank them enough for this.Kind,compassionate,caring and dependable staff Thank you all !
Cooperative Systems
Dec 16, 2018
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Lisa hires some of the best caregivers and when you meet her, you can tell how passionate she is about her work. I would highly recommend Helping Hands and Healing Hearts to anyone looking for home management or caregiving services.
