Business Details
17 Years
experience
Your Trusted Source for Quality Pre-Owned Vehicles in Garrettsville, OH
At Solid Rock Auto Group, we are a family-owned and operated used car dealership serving Garrettsville, Ohio since 2009. Our business was founded on the principle of prioritizing customer satisfaction above all else, offering a carefully curated selection of quality pre-owned vehicles at competitive prices. Our team of automotive experts provides comprehensive services including vehicle financing, trade-in appraisals, and maintenance solutions. As a BBB-accredited business, we maintain rigorous standards of ethical operation and transparency. Our 12,000 sq ft facility houses an extensive inventory of sedans, SUVs, trucks, and vans, all of which undergo thorough inspection and maintenance procedures. We distinguish ourselves through personalized service approaches, with dedicated representatives available to guide customers through every stage of the vehicle acquisition process.Our service center employs factory-trained technicians capable of servicing all makes and models according to manufacturer specifications. We maintain extended weekday hours and appointment-based Saturday availability to accommodate diverse customer schedules. Our financing department specializes in helping clients secure competitive loan terms through established relationships with multiple lending institutions. This combination of quality inventory, expert service, and customer-centric operations has established us as a trusted automotive solutions provider in Portage County.
Services
Pre-Owned Vehicles
Vehicle Financing
Trade-In Appraisals
Service & Repairs
Maintenance Packages
Details
- Year established: 2009
Highlights and features
- Family-owned since 2009 with personalized customer service approach
- BBB-accredited business maintaining strict ethical standards
- Factory-trained technicians for all makes and models
- Competitive financing options through multiple lending partners
- 12,000 sq ft facility with extensive vehicle inventory
Associations and certifications
- Better Business Bureau (BBB)
Services
Pre-Owned Vehicles
We offer an extensive selection of quality pre-owned vehicles including sedans, SUVs, trucks, and vans. Every vehicle undergoes comprehensive inspection and maintenance procedures to ensure safety and reliability. Our inventory specialists help customers find the perfect match for their needs and budget.
Vehicle Financing
Our financing experts assist customers in securing competitive loan terms through multiple lending partners. We provide personalized guidance through the pre-approval process and help navigate various financing options. Our team ensures transparent communication about rates, terms, and payment structures.
Trade-In Appraisals
We offer free trade-in appraisals for customers looking to upgrade their current vehicles. Our specialists evaluate vehicles based on condition, market value, and other factors. The appraisal process helps customers maximize their trade-in value toward new purchases.
Service & Repairs
Our service center provides expert maintenance and repair solutions for all makes and models. Factory-trained technicians use proper tools and follow manufacturer specifications for every service. We handle everything from routine maintenance to complex repairs with quick turnaround times.
Maintenance Packages
We offer comprehensive maintenance packages to keep vehicles operating at peak performance. Services include oil changes, brake inspections, tire rotations, and other essential maintenance tasks. Our packages help extend vehicle longevity while maintaining manufacturer warranty requirements.
Questions
What types of vehicles do you offer?
We offer a wide selection of pre-owned sedans, SUVs, trucks, vans, and coupes from various manufacturers in excellent condition.
Do you provide financing options?
Yes, we offer competitive financing through multiple lending partners with personalized assistance for pre-approval and loan terms.
Can I trade in my current vehicle?
Yes, we provide free trade-in appraisals and help customers maximize their vehicle's value toward new purchases.
What service capabilities do you have?
Our service center handles all makes/models with factory-trained technicians performing repairs, maintenance, and inspections to manufacturer standards.
What are your business hours?
We're open Monday-Friday 9AM-6PM (Wed 5PM), Saturday by appointment, and closed Sundays.
Videos
Reviews (5)
Nikki Perry
Dec 04, 2021
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The Ryan family is amazing. Theyre fair and honest and I appreciate how they do business. My family has purchased many cars from Solid Rock Auto over the years. My husband and I purchased our first car together through Solid Rock. We were greeted like family when we walked through the door. There was constant communication throughout the whole process so we werent left wondering what we were supposed to do next. Dan Ryan was thorough, yet quick and efficient. He found us the best deal on the car we wanted. We left feeling satisfied with not only the vehicle for us, but also content that we
Jessup Baker
Sep 19, 2021
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Bought a great vehicle that the condition was represented accurately by Dan and Silas. They held it for me based on phone conversation alone and did not sell out from under me. Drove 3 hours from out of state to pick it up. One of the top dealer experiences Ive had.
Jackson Knight
Aug 03, 2021
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I recently had a great buying experience at Solid Rock Auto. I have bought from Dan in the past and will not go anywhere else. This family run business is easy to work with, honest with their customers, attentive to their needs and have the best prices. Thank you Solid Rock for a stress free car buying experience.
Simon M.
Aug 24, 2019
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What a great truck buying experience! Dan is a great guy to deal with, no pressure or hard sell, just wanting a satisfied customer! I bought my new 2008 Colorado 4x4, and drove it home the same day; a one owner (free CarFax) quality vehicle with low miles for its age, very well maintained and with a 3 month service contract included in the internet pricing. I had a minor issue show up two days off the lot and he took good care of me. I would certainly shop there again, and would recommend him to friends and family. You won't be sorry!
Jeff H.
Oct 11, 2018
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Jeff.H I was I was looking to upgrade my truck and found Solid Rock
Auto Group on car gurus.com talked with Dan the owner about a truck I was interested in. he gave me what I wanted out of my truck for trade in value or close enough that I drove up there which was a 2.5 hour drive from my location and I was a little worried that I would get there and he wouldn't give me what we had discussed for trade but to my surprise he found some rust & small hole in the rear finder well that I was unaware of and still honored trade in that we had discussed over the phone. and he had the paper work
Auto Group on car gurus.com talked with Dan the owner about a truck I was interested in. he gave me what I wanted out of my truck for trade in value or close enough that I drove up there which was a 2.5 hour drive from my location and I was a little worried that I would get there and he wouldn't give me what we had discussed for trade but to my surprise he found some rust & small hole in the rear finder well that I was unaware of and still honored trade in that we had discussed over the phone. and he had the paper work
