Business Details
36 Years
experience
Your Trusted Auto Dealership in Cuyahoga Falls, OH
Don Sitts Auto Group is a family-owned and operated full-service automotive dealership serving Cuyahoga Falls, Ohio, and surrounding areas since 1990. With over 250 late-model pre-owned vehicles, including Corvettes and commercial trucks, we specialize in providing quality, low-mileage cars and exceptional customer service. Our 4-acre facility features a state-of-the-art service department and a complete detailing center, staffed by over 50 dedicated professionals committed to customer satisfaction.We offer free service loaner vehicles, ensuring minimal disruption during vehicle maintenance. Recognized with an A+ rating from the Better Business Bureau, our team prioritizes honesty, transparency, and personalized service to meet every customer's unique needs.
Services
Pre-Owned Vehicle Sales
Auto Repair & Maintenance
Professional Detailing
Financing Options
Extended Warranties
Details
- Year established: 1990
Highlights and features
- Family-owned dealership with 30+ years of community trust
- A+ rating from the Better Business Bureau
- Free service loaner vehicles for customer convenience
- Over 250 late-model pre-owned vehicles in stock
- Experienced team of 50+ automotive professionals
Associations and certifications
- Better Business Bureau (BBB)
What people say
Exceptional service
Honest dealings
Knowledgeable staff
Wide selection
Reliable support
Services
Pre-Owned Vehicle Sales
We offer a vast inventory of over 250 late-model pre-owned vehicles, including Corvettes, SUVs, trucks, and commercial vehicles. Our selection emphasizes quality, low mileage, and affordability. Our experienced sales team works closely with customers to find the perfect match for their needs and budget.
Auto Repair & Maintenance
Our state-of-the-art service department provides comprehensive maintenance and repair solutions for all makes and models. Services include oil changes, diagnostics, transmission work, and more. Certified technicians use advanced tools to ensure vehicles operate at peak performance.
Professional Detailing
Our premium detailing services restore vehicles to like-new condition. We offer dent repair, exterior painting, interior cleaning, engine detailing, and paint correction. Our team uses professional-grade products to protect and enhance vehicle aesthetics.
Financing Options
We provide competitive financing through partnerships with local and regional lenders. Our finance team assists customers with varying credit profiles to secure favorable loan terms. Extended warranty options are also available for added protection.
Extended Warranties
We offer affordable extended warranty plans to safeguard against unexpected repair costs. Coverage can be financed with vehicle purchases, providing peace of mind for long-term ownership. Plans are customizable to fit different budgets and needs.
People
Jeff Norris
Parts/Service Advisor
Jeff Norris brings decades of automotive expertise to his role as Parts/Service Advisor at Don Sitts Auto Group. He ensures customers receive accurate parts information and efficient service scheduling.
Rob Shinko
Service Advisor
Rob Shinko combines technical knowledge with customer service excellence as a Service Advisor. He coordinates vehicle maintenance and repairs while maintaining clear communication with clients.
Chris Ludle
Service Advisor
Chris Ludle provides personalized service as a Service Advisor, helping customers understand their vehicle needs and ensuring timely, quality repairs.
Jeff Miller
Service Advisor
Jeff Miller leverages his automotive expertise to deliver exceptional service experiences, guiding customers through maintenance plans and repair options.
Questions
What types of vehicles do you offer?
We specialize in late-model pre-owned vehicles, including Corvettes, SUVs, trucks, commercial vehicles, and a variety of sedans from brands like Ford, Chevrolet, Toyota, and more.
Do you offer financing options?
Yes, we provide competitive financing through partnerships with local and regional lenders, including options for customers with diverse credit profiles.
What service hours are available?
Our service department operates Monday-Friday 8:00AM-5:30PM and Saturday by appointment, with free loaner vehicles for customer convenience.
Are extended warranties available?
Yes, we offer affordable extended warranty plans that can be financed with vehicle purchases to protect against unexpected repair costs.
What makes Don Sitts different from other dealerships?
As a family-owned business since 1990, we combine personalized service with technical expertise, maintaining an A+ BBB rating and decades of community trust.
Reviews (6)
Isaac Cruz-Vital
Sep 23, 2021
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Purchased a 2014 Jeep SRT from them back in January, put 500 miles on the vehicle and I was left having to do a full engine replacement. Had to argue and go back and forth with sales representatives, mechanics, and the manager to explain my frustration. The engine replacement cost upwards of 10k and they did very little to help. They swore that the vehicle was fine, but how could I run into this issue after 500 miles? I had the vehicle shipped since I trusted them based off of their reviews and years in the business - may have been the best decision in the end because if I would have drove, I would
Pahunter
Aug 01, 2021
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I recently worked with Dave from Don Sitts on the purchase of a 2006 Toyota 4Runner. This is the first time I've EVER written a review for a car purchase. The communication, professionalism, condition of the car, speed of paperwork processing and overall experience was absolutely top notch! When the need arises for another auto purchase, Don Sitts will be the fist place I look. Thank you Dave for an excellent experience.
Brian Knapp
Apr 19, 2021
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Not pushy. They were firm on their sticker price due to "low margins" and "chip shortage". There was a surprise and discrepancy during the closing, but Don Sitts ate the cost due to the error. It was handled professionally and courteously. I'm happy they recognized the opportunity to earn my business (and hopefully your business) again!
Mary S.
Apr 08, 2021
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Found a mercedes online and went to see it in person. drove in from youngstown. walked in and walked out. not one person was wearing a mask and i have copd. my wife notified the health dept.
Rykie
Jun 01, 2020
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Purchased vehicle 8/2019 and Jason was so very helpful. I have extreme back pain and had to leave the office and go sit in my car. Jason came out to my car, continued to explain all that's involved, he went in and out of the building to bring paperwork to me for approval, signing and making copies. I cannot say how much I appreciated how hard he worked to get the final I dotted and T crossed. I left Don Sitts that night with a new appreciation of car sales people thanks to Jason.
Ram
May 09, 2020
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Test drove one of their cars I had my eye on. Car was very well detailed handled very good. I tried to get the price down with a little bit of success but, not all I wanted. Todd explained their reasoning and I was satisfied. They fixed me up with financing and an extended warranty. Thanks to Terry. Drove my new car home! Thanks Don Sitts I will recommend everyone to stop in.
