Business Details
36 Years
experience
Emergency
services
Trusted Hospitality Staffing Solutions Nationwide
Hospitality Staffing Solutions (HSS) has been a trusted partner in the hospitality industry for over 30 years. Founded in 1990 as a janitorial services company, HSS recognized the need for a reliable back-of-house workforce and expanded to become a leading staffing and services provider. The company specializes in delivering compliant, safety-focused staffing solutions for hotels, resorts, casinos, stadiums, and other hospitality venues nationwide. Acquired by KBS in 2020, HSS leverages its parent company's resources to offer clients enhanced support, innovation, and a full range of facility services. With over 12,000 employees serving 900+ properties in 90+ markets, HSS maintains a 95.5 NPS score by consistently exceeding client expectations. The company's flexible staffing model combines continuity of trained associates with scalable workforce adjustments for seasonality.HSS emphasizes grassroots recruiting, compliance with immigration and labor laws, and comprehensive benefits for employees, including healthcare and advancement opportunities. Its team includes industry veterans with deep hospitality expertise, ensuring alignment with client operational pressures and service standards. HSS's commitment to innovation is demonstrated through proprietary processes like From Prep to Clean and Inspect 360, which guarantee quality and efficiency. The company also provides specialized services such as renovation cleaning, task force staffing, and RPO solutions to address evolving industry challenges.
Services
Staffing Solutions
Janitorial Services
Full Department Outsourcing
RPO Staffing
Restaurant Cleaning
Renovation Cleaning
Direct Hire Recruiting
Task Force Staffing
Stewarding Services
Details
- Year established: 1990
Highlights and features
- We offer 30+ years of specialized hospitality staffing expertise
- Our nationwide network serves 90+ markets with 12,000+ employees
- We maintain 95.5 NPS score through consistent service excellence
- Our compliance programs exceed immigration and labor regulations
- We provide flexible staffing models with trained, dedicated associates
What people say
Proven expertise
Timely support
Professional teams
Reliable workforce
Industry knowledge
Services
Staffing Solutions
Hospitality Staffing Solutions provides comprehensive staffing services tailored to hospitality venues including hotels, resorts, and casinos. Our solutions address both temporary and permanent staffing needs across departments like housekeeping, food service, and maintenance. With a nationwide talent pool and rigorous screening processes, we ensure clients receive qualified personnel who meet strict compliance standards while maintaining operational continuity.
Janitorial Services
Our specialized janitorial services cater to hospitality properties through overnight cleaning and maintenance solutions. We handle common areas, restrooms, restaurants, and meeting spaces using trained professionals and industry-specific equipment. As part of KBS, we combine national resources with local execution to maintain high cleanliness standards while reducing operational costs for clients.
Full Department Outsourcing
HSS offers complete outsourcing solutions for housekeeping, janitorial, and specialty departments in hospitality venues. This turn-key approach includes recruitment, training, and management of staff while implementing standardized processes that improve efficiency and service quality. Our clients benefit from cost savings, reduced administrative burdens, and consistent compliance with industry regulations.
RPO Staffing
Hospitality Staffing Solutions provides comprehensive RPO services for permanent hospitality positions. Our expertise covers front and back-of-house roles from entry-level to executive positions. We manage the complete recruitment lifecycle including sourcing, screening, and onboarding while leveraging our industry knowledge to identify candidates who align with client culture and operational requirements.
Restaurant Cleaning
Our restaurant cleaning services ensure food safety compliance through nightly kitchen deep cleaning and dining area maintenance. Specialized teams handle equipment degreasing, floor care, and sanitation using commercial-grade products. We maintain strict health code standards while minimizing operational disruption through scheduled cleaning during off-peak hours for both independent and chain restaurants.
Questions
What industries does HSS specialize in?
HSS specializes in hospitality staffing for hotels, resorts, casinos, stadiums, restaurants, and senior living facilities.
How does HSS ensure staff quality?
We implement rigorous screening, grassroots recruiting, and ongoing training programs to maintain high service standards across all placements.
Can HSS handle urgent staffing needs?
Yes, our task force services provide rapid deployment of qualified staff for emergency situations or unexpected vacancies.
Do you offer international staffing solutions?
HSS provides domestic staffing and has specialized programs like our Puerto Rico Bridge Program for alternative workforce solutions.
What compliance certifications does HSS maintain?
We ensure full compliance with immigration, IRS, and state/federal labor regulations through dedicated compliance teams and tracking systems.
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Reviews (2)
Christian Aleman
Jan 12, 2022
Report
Critical:Professionalism,Quality
Shane Milliet is a con artist. He will send all these temps on assignments for two weeks and on payday when their checks are the wrong amount or some do not even get their checks at all. He will hide in his office and instruct his office staff to say that he is in a meeting for the rest of the day.
Shane Milliet is a con artist. He will send all these temps on assignments for two weeks and on payday when their checks are the wrong amount or some do not even get their checks at all. He will hide in his office and instruct his office staff to say that he is in a meeting for the rest of the day.
Artur Lewyz MusiK
May 25, 2021
Report
Bad attention, bad treatment, the lady at front desk is totally unfriendly and looks like she is always mad, she doesnt seem to wanna help, and they offered me two different jobs in two different occasions, I waited for their call and they never called or texted me, I call and they never answer, this staffing is a joke, a very bad one
