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Business Details
44 Years
experience
Assisted Living & Memory Care in Lockport, NY
At Briarwood Manor, we are dedicated to providing compassionate care in a home-like environment for elderly residents. Established in 1982, our family-owned facility combines over four decades of experience with a commitment to creating a safe, comfortable, and engaging atmosphere. Our licensed Assisted Living Program (ALP) is regulated by the Department of Health and features 24/7 personal care, nutritious meals, and a range of social and recreational activities.

We prioritize individualized attention through case management services and tailored programs that support residents' physical, emotional, and social well-being. Our facility includes fire-resistant construction, secure outdoor spaces, and modern amenities designed to foster independence while ensuring safety. With a focus on community and personalized care, we strive to make every resident feel at home.
Services
Assisted Living Memory Care Case Management Dietary Services Personal Care 24/7 Staff Scheduled Transportation Beauty Services Rehabilitation Services Social Activities
Details
  • Year established: 1982
Highlights and features
  • We have over 40 years of experience in elderly care.
  • Our staff creates a warm, home-like atmosphere.
  • We offer 24/7 personal care assistance.
  • Our facility is licensed and regulated by the Department of Health.
  • We provide scheduled transportation for medical appointments.
Associations and certifications
  • Department of Health
Services
Assisted Living
Our assisted living program provides personalized support for daily living activities in a warm, home-like environment. Residents enjoy private or semi-private rooms, 24/7 staff assistance, and access to communal spaces designed to promote independence and social interaction. The program includes housekeeping, laundry, and medication management.
Memory Care
Specialized memory care services cater to residents with Alzheimer's or dementia. The secure unit features structured activities to enhance cognitive function, personalized care plans, and a safe environment with wandering prevention measures. Staff are trained to provide compassionate, individualized support for memory-related challenges.
Case Management
Case managers address residents' social, financial, and medical needs while coordinating access to community resources. Services include personalized care planning, family consultations, and advocacy to ensure residents receive comprehensive support tailored to their evolving requirements.
Dietary Services
Three nutritionally balanced, home-cooked meals are served daily in a welcoming dining area. The menu accommodates dietary restrictions, with substitutions available for preferences. Private dining options are offered for special occasions, ensuring residents enjoy both nourishing and enjoyable meal experiences.
Personal Care
24/7 personal care aides assist with bathing, grooming, and medication management under RN supervision. Services include mobility support, hygiene assistance, and health monitoring to maintain residents' comfort, dignity, and overall well-being in a safe environment.
People
Eric Prokop
Administrator
Eric oversees daily operations at Briarwood Manor, ensuring high-quality care standards and regulatory compliance. With extensive experience in senior care management, he focuses on maintaining a resident-centered environment that prioritizes safety and comfort.
Mark Ferreri
Case Manager / Admissions
Mark coordinates admissions and case management services, connecting residents with necessary resources. He specializes in developing personalized care plans and facilitating communication between families, staff, and healthcare providers to optimize resident outcomes.
Mary Ann Marotta
Admissions Coordinator
Mary Ann manages admissions and visitation protocols, ensuring smooth transitions for new residents. She provides compassionate guidance to families navigating senior care options and coordinates resident assessments to tailor support services effectively.
Andrea Degenhardt
Billing Department & Office Manager
Andrea handles financial operations and administrative functions at Briarwood Manor. She ensures transparent billing practices and efficient office management, supporting the facility's operational stability while maintaining resident and family satisfaction.
Karrie Mikits
Director of Client Care Services
Karrie leads the client care team, supervising nursing and personal care staff. A licensed RN, she focuses on clinical excellence, staff training, and implementing best practices to deliver consistent, high-quality care across all resident programs.
Questions
What services are included in your assisted living program?
Our program includes 24/7 personal care, nutritious meals, housekeeping, medication management, social activities, and access to licensed nursing staff. Transportation for medical appointments is also provided.
Is Briarwood Manor licensed and regulated?
Yes, we are a licensed Assisted Living Program (ALP) regulated by the New York State Department of Health, ensuring compliance with strict safety and care standards.
Do you offer specialized memory care services?
Yes, we have a secure 20-bed memory care unit with trained staff, structured activities, and safety features specifically designed for residents with Alzheimer's or dementia.
What recreational activities are available for residents?
Residents enjoy daily group activities like live music, exercise classes, gardening, crafts, and community outings. Independent materials and themed events are also offered for varied interests.
Can families visit residents, and what are the hours?
Visitation is allowed daily from 9:00 AM to 7:00 PM. Specific guidelines ensure safety, including mask requirements and designated visitation areas for multi-occupant rooms.
How does Briarwood Manor support resident independence?
We encourage self-sufficiency through personalized care plans, accessible communal spaces, and activities that promote social engagement while providing necessary support for daily living tasks.
Reviews (1)
Thomas S.
Feb 25, 2017 Report
The assistant administrator is not the right person for the position he holds. He is to assist families in their newfound journey by overseeing his subordinates who have contact with the resident and their very shaken families as they take the journey along with their family member. Many times this Member's entry into the world of group living is for the first time, so it is an emotional time for all those on the incoming end. My first-hand dealings with this individual could be considered unbelievably poor, to the point that it could reach, in my opinion, outrageously deplorable. He apparently