Business Details
Emergency
services
Your Trusted Senior Living Community in Orchard Park, NY
At Orchard Heights, we are dedicated to providing personalized senior care in a warm, engaging environment. Our continuum of support includes Assisted Living, Enhanced Care, Memory Care, and Independent Living options designed to meet diverse needs. With a compassionate team focused on comfort, safety, and fostering a true sense of home, we prioritize individualized care plans and maintain high standards of medical oversight. Our residents enjoy a vibrant community featuring customizable dining, social activities, and modern amenities.Located in Orchard Park, NY, we combine decades of expertise with a family-like atmosphere to ensure residents thrive. Our on-site nursing professionals and dedicated staff ensure 24/7 support, while our commitment to transparency and resident independence sets us apart. We believe in creating an environment where every resident feels valued, supported, and connected to a community that becomes family.
Services
Assisted Living
Memory Care
Independent Living
Enhanced Care
Respite Care
Highlights and features
- We offer on-site licensed nursing professionals for immediate emergency care.
- Our customizable dining options cater to individual tastes and dietary needs.
- Residents enjoy a vibrant social calendar with daily activities and events.
- We provide a continuum of care under one roof, from Independent Living to Memory Care.
- Our team prioritizes personalized care plans tailored to each resident's unique needs.
What people say
Caring and helpful staff
Variety of choices
Welcoming environment
Delicious meals
Engaging activities
Services
Assisted Living
Our Assisted Living program offers personalized care for seniors needing help with daily activities. Residents enjoy private apartments, chef-prepared meals, and 24/7 on-site nursing support. Social events and wellness programs promote active lifestyles while maintaining independence. This service ensures safety and comfort through individualized care plans tailored to each resident's needs.
Memory Care
Specialized Memory Care services address the unique needs of residents with Alzheimer's or dementia. Our secure environment features structured routines, cognitive-stimulating activities, and trained staff providing compassionate support. Personalized care plans focus on maintaining dignity and creating meaningful moments through therapeutic programs designed to enhance quality of life for memory care residents.
Independent Living
Independent Living offers maintenance-free apartments for seniors seeking an active lifestyle. Residents enjoy chef-prepared meals, social events, and modern amenities without daily home maintenance responsibilities. This option provides freedom and convenience while offering peace of mind through community support services available when needed.
Enhanced Care
Enhanced Care provides additional support for residents requiring more assistance while maintaining a social lifestyle. Our trained staff offers personalized care plans with increased medical oversight. This service combines the benefits of assisted living with higher-level care features, ensuring residents receive appropriate support while participating in community activities and enjoying homelike surroundings.
Respite Care
Respite Care offers temporary housing for seniors needing short-term support. Our winter retreat package includes private accommodations, meals, and supervised activities. This service provides caregivers with temporary relief while ensuring residents receive professional care in a welcoming environment. Seasonal programs focus on comfort and engagement during challenging weather months.
People
Tami Jo Smith
Administrator
With over two decades of experience in assisted living care, Tami Jo Smith leads Orchard Heights with a commitment to quality care and family-like atmosphere. Her leadership focuses on resident-centered approaches and professional oversight.
Questions
What senior care options are available at Orchard Heights?
We offer Assisted Living, Enhanced Care, Memory Care, and Independent Living options tailored to individual needs under one roof.
Are meals included in the residency?
Yes, residents receive three chef-prepared meals daily with customizable options approved by certified dietitians.
Is medical care available on-site?
Licensed nursing professionals provide 24/7 on-site medical support for emergencies and routine care needs.
What social activities are offered?
We provide daily activities including fitness classes, entertainment, art programs, and social gatherings for resident engagement.
Can residents keep their personal physicians?
Yes, residents may maintain relationships with their existing physicians or choose our on-site medical providers.
What amenities are available?
Our community features dining rooms, beauty salons, ice cream parlors, and activity centers for resident enjoyment.
Reviews (4)
Tim Carey
Apr 04, 2021
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Orchard Height is the worse run facility ever. You pay for cleaning and it never happens. When they do clean the quality is awful. Food is awful. Now they want my 85 year old Father to dispose of his TV. Plopped it back down in their kitchen which is a tripping hazard.
Eileen Monaco
Jan 15, 2021
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My mother was there for a short period of time. We needed to remove her because the staff was rude and disrespectful. Even the front desk staff is rude both in person and on phone. The staff act like they really don't want or care to be working in their respective jobs. Happily we found a place that gave her the care and respect she deserved in her final days
Gerry Koch
Jan 12, 2021
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Orchard heights has a great staff and comfortable surroundings. My room is always clean and the aides really care. Activity staff is fun! Pretty outside property and fun outings!
Judy L. Weiser
Sep 10, 2019
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I have been here at OH for about 5 Months. This is a very nice facility its very clean, people are all nice. The staff are very nice and helpful.
