Business Details
Your Trusted Mortgage Partner in Monroe, CT
Norcom Mortgage is your trusted partner for comprehensive mortgage solutions. With a team of dedicated professionals, we specialize in streamlining the mortgage process through direct lending services backed by extensive expertise. As direct servicers for FHA, Fannie Mae, and Freddie Mac, we offer a diverse range of mortgage products without burdensome overlays, ensuring clients access the best options available. Our experienced team prioritizes a seamless experience from application to closing, delivering satisfaction and peace of mind. We empower clients with knowledge and tailored solutions, building lifelong relationships that extend beyond the closing process. Our mission is to provide expert guidance, personalized solutions, and a seamless mortgage experience that meets unique financial goals.With a commitment to ethical standards and industry leadership, we actively support financial literacy initiatives and collaborate with credit unions to enhance homeownership opportunities. Our teams expertise spans conventional loans, government-backed programs, renovation financing, and specialized solutions for diverse borrower needs. Whether youre a first-time homebuyer or a seasoned homeowner, we guide you through every step of the journey. Join us in making homeownership dreams a reality with a partner dedicated to your success.
Services
Conventional Loans
Government Loans
CHFA Programs
Renovation Loans
Reverse Mortgages
First-Time Buyer Programs
Credit Repair Assistance
Jumbo Loans
Investment Properties
Self-Employed Borrowers
Highlights and features
- We offer tailored mortgage solutions for diverse financial goals.
- Our team provides 24/7 personalized support throughout the process.
- We specialize in FHA, Fannie Mae, and Freddie Mac direct servicing.
- Our partnerships expand access to exclusive credit union mortgage programs.
- We prioritize financial literacy and community-focused lending practices.
What people say
Knowledgeable and attentive
Quick response times
Seamless process
Patient and caring
Expertise in complex cases
Services
Conventional Loans
Conventional loans provide flexible mortgage options conforming to Fannie Mae and Freddie Mac guidelines. These loans suit borrowers with strong credit histories seeking competitive rates without government insurance. Our team ensures streamlined approvals and customized terms.
Government Loans
Government-backed loans include FHA, VA, and USDA programs with low down payment requirements. Ideal for first-time buyers or those with limited credit histories, these loans offer accessible pathways to homeownership through federal guarantees.
CHFA Programs
CHFA loans target first-time homebuyers in revitalization areas with below-market interest rates. These programs combine affordability with community development goals, offering down payment assistance and reduced closing costs for eligible borrowers.
Reverse Mortgages
Reverse mortgages enable homeowners aged 62+ to access home equity without monthly payments. Funds can supplement retirement income or cover healthcare expenses while maintaining property ownership and financial independence.
Renovation Loans
Renovation loans cover purchase or refinance plus repair costs for property upgrades. These programs allow borrowers to finance fixes like kitchen remodels or roof replacements, enhancing home value through a single transaction.
People
Audra Santos
VP, Branch Manager
Audra Santos leads the Monroe branch with expertise in credit union partnerships and mortgage solutions. She specializes in first-time buyer programs and reverse mortgages, prioritizing client education and community impact through tailored financial guidance.
Rui Santos
Reverse Mortgage Specialist
Rui Santos brings financial market expertise to reverse mortgage consultations. With an MBA in finance, he helps seniors leverage home equity for retirement security, combining risk assessment skills with compassionate client support.
Questions
What mortgage programs do you offer for first-time homebuyers?
We provide CHFA down payment assistance, FHA loans, and specialized first-time buyer programs with low down payments and competitive rates.
Can I refinance my existing mortgage through your company?
Yes, we offer conventional and government-backed refinance options to help lower rates, reduce payments, or access home equity.
Do you work with credit unions?
We partner with credit unions to deliver exclusive mortgage programs, including CHFA renovation loans and tailored financing solutions for members.
What options exist for borrowers with credit challenges?
Our credit repair program helps improve loan eligibility, and we offer FHA loans with flexible credit requirements for qualified applicants.
How does the reverse mortgage process work?
Reverse mortgages convert home equity into tax-free funds without monthly payments. We guide seniors through eligibility requirements, counseling, and closing steps.
What areas do you serve?
We primarily serve Connecticut residents, with a focus on Monroe and surrounding communities through local branch support.
