UBI Federal Credit Union

Business Details

Your Trusted Partner for Financial Solutions in Plainville, CT

UBI Federal Credit Union has been dedicated to providing personalized financial solutions and fostering community growth since our establishment. Our team of experienced professionals offers a comprehensive range of services including savings accounts, auto loans, credit cards, and mortgage solutions tailored to meet individual needs. We prioritize local expertise and maintain a strong commitment to financial education and security. With two convenient locations in Plainville and Bristol, Connecticut, we ensure accessible banking through drive-thru services, extended weekday hours, and 24/7 online banking access.

Our credit union emphasizes transparency, competitive rates, and member-centric service, demonstrated through partnerships with over 200 car dealers and access to 55,000 surcharge-free ATMs nationwide. We implement robust security measures to protect member accounts and maintain trust through clear communication and verification protocols.

Services

Savings Accounts Auto Loans Credit Cards Mortgage Loans Personal Loans Checking Accounts Certificates Home Equity Loans Online Banking ATM Access

Highlights and features

We offer competitive APRs on auto loans, personal loans, and mortgages.
Our 24/7 online banking provides convenient account access anytime.
We partner with over 200 car dealers for seamless vehicle financing.
We maintain strict security protocols to protect member accounts.
Our local expertise serves Connecticut communities with personalized service.

Website

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Services

Auto Loans

UBI Federal Credit Union offers competitive auto loans with APRs starting at 4.74% for qualified members. Our financing solutions cover new and used vehicles through partnerships with over 200 local dealers. We provide pre-approval processes to streamline car purchases while maintaining transparent terms and flexible repayment options.

Credit Cards

Our credit card offerings include rewards programs and low-interest options tailored to different spending habits. Members can choose from multiple card types designed for everyday purchases, travel benefits, or building credit history. Each card features secure transaction technology and fraud protection services.

Savings Accounts

We provide various savings solutions including standard accounts, certificates, and health savings accounts with competitive interest rates. Our financial products help members achieve short-term goals and long-term financial security while maintaining liquidity and accessibility through online banking tools.

Mortgage Loans

First mortgage loans start at 5.99% APR with fixed-rate options for homebuyers. Our mortgage specialists guide members through the home purchasing process, offering pre-approval services and personalized financing solutions for primary residences or investment properties.

Online Banking

24/7 online banking access allows members to manage accounts, transfer funds, and pay bills from any device. Our digital platform includes eNotifications for transaction alerts, mobile check deposit features, and secure messaging for customer support requests.

Questions

How do I access my UBI account online?

Visit our website and use the Online Banking Login portal to access your accounts 24/7.

What loan types does UBI offer?

We provide auto loans, personal loans, mortgage loans, home equity loans, and student loans.

Are there surcharge fees for ATMs?

Members can use over 55,000 surcharge-free ATMs through the Allpoint Network.

How can I report a lost card?

What security measures protect my account?

We employ advanced security protocols and will never request account access codes via phone.

Do you offer financial education resources?

Yes, we provide informational courses and SavvyMoney tools to help manage personal finances.

Reviews (6)

Write a Review

Annie Irvine

Nov 29, 2021 Report

DO NOT USE THIS CREDIT UNION!!! I am thoroughly APPALLED with my service by this credit union. I received no notification of any remaining balance on my loan and when I received a past due notice of payment owed I tried reaching an agent on 3 occasions to rectify the matter. I was transferred to another agent and answering machine all 3 times with no callbacks. When I finally reached someone who would talk to me she transferred me to Kathy in collections who proceeded to blame ME for not contacting her specific department and refused to remove the late payment. This is a disgusting manner of customer

Samantha Rowe

Oct 23, 2021 Report

Great bank but the attitude from the staff when i called about getting a replacement card was uncalled for.

Air X.

Oct 18, 2021 Report

Do not ever get a loan from this corporation. They are extremely difficult. Which I find extremely funny because every company wants their money. Their staff is very disgusting and not even weld mannered. I've had a better time talking to zoo animals. Frustrated I will never ever ever go with this company again. I wish I knew what I know now

Judith Maloney

Jun 20, 2021 Report

This is not a friendly place.member for 20 + years.they still dont know me.they question every check i deposit from there bank from my husbands acct.some time they call it a big amount.need both of us.we have 2 accounts there .so what.we couldnt get service to do retirement acct.went to key bank.these new people need a new attitude.get andrew back.he was the best

Dbh Group Online

Apr 25, 2021 Report

If you ever get a car loan from here just walk away. The worst place Ive ever had to deal with . The loan department is full of unqualified people . Theyve been giving me the run around fir days on my title . Do not again do not ever deal with them especially Dianne from loan department

Robert Taylor

Nov 11, 2020 Report

Their UBI hometech system garbage. App is always freezing and transfers always get server pending errors at times you need cash the most..