Business Details
Expert Hearing Aid Services in Washington, Oregon & Idaho
At Hearing By Design, we are dedicated to restoring hearing and improving quality of life for individuals across Washington, Oregon, and Idaho. With over four decades of combined expertise, our team of board-certified hearing instrument specialists and audiologists delivers personalized solutions tailored to each client's unique needs. We offer comprehensive services including advanced hearing diagnostics, custom hearing aid fittings, and ongoing support to ensure optimal auditory health. Our commitment to innovation is reflected in our use of cutting-edge technology, such as Real Ear Measurement for precise device calibration and Bluetooth-enabled hearing protection solutions.We prioritize patient education, empowering clients to make informed decisions about their hearing care. With 10 strategically located clinics, we provide accessible, compassionate care while maintaining rigorous professional standards through affiliations with organizations like the National Board for Certification in Hearing Instrument Sciences. Our mission extends beyond treatmentwe strive to reconnect individuals with their communities through improved hearing.
Services
Hearing Testing
Hearing Aid Fitting
Hearing Aid Repair
Hearing Protection
Cochlear Implants
Earwax Management
Tinnitus Services
Custom Molds
Online Services
Over-the-Counter Hearing Aids
Highlights and features
- Board-certified specialists with decades of combined experience
- Personalized hearing solutions tailored to individual lifestyles
- 10 convenient locations across three Pacific Northwest states
- Advanced diagnostic technology including Real Ear Measurement
- Comprehensive care from testing to ongoing device maintenance
Associations and certifications
- National Board for Certification in Hearing Instrument Sciences (NBC-HIS)
Services
Hearing Testing
Our comprehensive hearing evaluations use advanced diagnostic methods to identify hearing loss severity and frequency-specific impairments. We conduct audiometry, tympanometry, and speech testing in sound-treated environments to create detailed audiograms. These assessments help determine whether hearing aids or alternative treatments would provide the most benefit, establishing personalized baselines for future monitoring.
Hearing Aid Fitting
We ensure optimal hearing aid performance through precise customization using Real Ear Measurement technology. Our specialists program devices to match individual hearing profiles while providing training on maintenance, battery management, and connectivity features. The process includes earmold impressions and multiple adjustment sessions to guarantee comfort and effectiveness across various listening environments.
Hearing Aid Repair
Our technicians handle both in-office repairs and manufacturer warranty processing for all hearing aid brands. Services include component replacement, moisture damage restoration, and software updates. We offer same-day clean-and-check appointments to maintain device functionality and extend equipment lifespan through preventive maintenance programs.
Hearing Protection
We provide specialized hearing protection solutions for industrial workers, musicians, and recreational users. Our custom-molded earplugs maintain situational awareness while reducing harmful noise exposure. Bluetooth-enabled options allow communication in loud environments, and SoundGear products combine protection with wireless audio streaming capabilities for enhanced safety and convenience.
Cochlear Implants
We evaluate candidates for cochlear implantation through comprehensive audiological assessments and medical history reviews. Our specialists explain surgical requirements, FDA eligibility criteria, and post-implantation therapy protocols. We coordinate care with ENT surgeons and provide ongoing support for device programming and auditory rehabilitation following the procedure.
People
Elizabeth Miller
Owner
Board-certified hearing instrument specialist with 15+ years of clinical experience. Transitioned from social work to hearing healthcare in 2008, earning Washington state licensure in 2018. Currently serves on the Washington Hearing Society board and NBC-HIS Executive Council.
Rick Giles
Former Owner
40-year industry veteran and past president of the International Hearing Society. Developed expertise through roles with major hearing aid manufacturers and private practice ownership since 1994. Now semi-retired, providing mentorship one week monthly.
Breanna Perkins
Hearing Instrument Specialist
Licensed specialist since 2015 with experience in both clinical and retail hearing healthcare environments. Completed formal training at Spokane Community College after earning a bachelor's degree in audiology and speech pathology from Washington State University.
Zach Bennett
Hearing Instrument Specialist
Two-decade veteran in hearing aid technology with expertise in Spanish-language patient communication. Transitioned from a science background in Hawaii to focus on hearing healthcare, emphasizing personalized patient care and device customization.
Mark Sturtevant
Hearing Instrument Specialist
Practicing since 1983 with a unique perspective informed by personal experience with unilateral hearing loss. Founded Joyful Sound Hearing in Dallas, Oregon, blending technical expertise with compassionate care to address individual patient needs.
Questions
How do I schedule a hearing test?
Contact any of our 10 locations via phone or text to schedule an appointment. Our specialists will help determine the most convenient location and time for your evaluation.
What types of hearing aids do you offer?
We carry a full range of digital hearing aids including discreet in-the-ear models, behind-the-ear devices, and Bluetooth-compatible options from leading manufacturers like Unitron.
Do you accept insurance?
We work with most major insurance providers and offer flexible payment options. Contact your local clinic for specific details about your coverage and financing availability.
What happens during a hearing aid fitting?
The process includes device programming using Real Ear Measurement, custom earmold creation when needed, and comprehensive training on device operation and maintenance during a 45-120 minute appointment.
Can you repair hearing aids from other providers?
Yes, our technicians service all brands and models. We handle minor repairs in-office and coordinate manufacturer warranty service for complex issues requiring specialized parts.
Reviews (3)
Simply Beautiful Boutique Clothes
Dec 13, 2019
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They sold my father in law a pair of hearing aids that were not meant for his hearing tone. He had trouble with them for more then two years... multiple appointments to get them tuned over and over again. At his last appointment they told him these hearing aids wouldn't work for his hearing loss. He was completely taking advantage of given his age, he wasted $3500, which is alot of money for someone on a fixed income. And then they told him he wanted them even though they told him they wouldn't work for him. WHO THE HELL BUYS SOMETHING THAT WOULDN'T WORK FOR THEM. AND WHY WOULD YOU SELL SOMEONE
Katie Mickunas
Oct 11, 2019
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I have had a very good experience using Best Care Hearing. I got my hearing aids through zip hearing and they referred me to them. I have worn hearing aids for 22 years, and Larry Trueblood is the best audiologist Ive ever had. He is passionate and knowledgeable about what he does and really cares about how I am experiencing the sound and comfort of the hearing aids. I have always felt welcome, comfortable, and safe there and found out more about my hearing, ear drum health, and hearing aids in such a short amount of time thanks to Larrys attentiveness to detail and thoroughness!
Gregg Berkholtz
Jan 22, 2019
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Been working with these folks for nearly two decades, and I'll keep returning. Thanks so much for the wonderful services!
