Business Details
21 Years
experience
Trusted Community Association Management Software Solutions
CINC Systems was founded in 2005 with a clear goal: to transform community association management through innovative technology. As pioneers of the first cloud-based CAM platform, we have continuously redefined industry standards by integrating AI automation, real-time financial reporting, and modern resident engagement tools. Our platform empowers management companies, HOA boards, and residents with solutions that automate workflows, enhance financial clarity, and simplify operations. With SOC 2 Type II certification and Veracode verification, we maintain the highest security standards while partnering with 40+ financial institutions to deliver seamless banking integrations.Our team of industry veterans and technologists has scaled operations to serve 1,000+ association management companies, 51,000+ HOAs, and process $11B+ in annual payments. Backed by Spectrum Equity and Hg Capital, we remain committed to innovation through our AI engine Cephai and strategic acquisitions like ONR Applications. With 100+ client service professionals providing 24/7 support, we ensure clients achieve measurable ROI through reduced operational costs and improved resident satisfaction.
Services
Community Association Management
Financial Management
AI Automation
Resident Engagement
Security Compliance
Details
- Year established: 2005
Highlights and features
- Industry's first all-in-one cloud-based CAM platform since 2005
- AI engine Cephai automates financial and operational tasks
- Only provider with SOC 2 Type II and Veracode certifications
- Seamless integrations with 40+ financial institutions
- 24% ROI achieved over 2 years through automation
Associations and certifications
- SOC 2 Type II
- Veracode Verified
Services
Community Association Management
Our all-in-one platform streamlines community association operations through automated accounting, digital work orders, and real-time financial reporting. Management companies gain centralized control over multiple communities while maintaining compliance with governing documents. The system reduces manual tasks by 40% through AI-powered workflows.
AI Automation
Cephai, the industry's first generative AI for community management, automates financial reporting, resident communications, and compliance tracking. This technology reduces administrative burdens by processing 6M+ annual transactions while maintaining 99.9% data accuracy through SOC 2-certified security protocols.
Resident Engagement
Our mobile-first platform enhances resident experiences through secure payment portals, amenity reservations, and instant communication tools. The homeowner app features AI-powered assistance for 24/7 support, achieving 85% user satisfaction scores in recent client surveys.
Security Compliance
We maintain SOC 2 Type II certification and Veracode verification through continuous security audits and encrypted data storage. Our platform exceeds industry standards for financial transactions, protecting $11B+ in annual payments across 6M+ managed units.
Financial Integration
With 40+ financial institution partnerships, our system enables direct bank integrations for automated reconciliation. The TresRE payments platform processes $11B+ annually while reducing accounting errors by 75% through AI-driven transaction matching.
People
Ryan Davis
Chief Executive Officer
Ryan Davis leads CINC Systems as CEO with 20+ years of SaaS executive experience. Former McKinsey consultant and RentPath executive, he holds an MBA from University of Virginia and bachelor's from Northwestern University.
Shea Dittrich
Chief Revenue Officer
Shea Dittrich serves as Chief Revenue Officer, driving CINC's market expansion. With prior leadership roles at Nexus and CoStar Group, he holds a degree in International Business from Kansas State University.
John Granara
Chief Financial Officer
John Granara oversees financial operations with 30+ years in SaaS finance. Former CFO at Finvi and MiX Telematics, he holds a BS in Accountancy from Suffolk University and CPA certification.
Peter Yang
Chief Technology Officer
Peter Yang leads technology development with expertise in SaaS architecture. Holding PhD in Hearing Science from Vanderbilt, he previously served as CTO at Ventiv Technology and fintech leader at FIS.
Philip Dolan
Chief Marketing Officer
Philip Dolan directs marketing strategy with 20 years in SaaS leadership roles. Former CMO at Waystar and Personify, he graduated from Connecticut College with economics and English degrees.
Questions
What community sizes does CINC support?
Our platform scales from single communities to enterprise management companies handling 50,000+ units nationwide.
How does Cephai AI improve operations?
Cephai automates financial reporting, resident communications, and compliance tracking while maintaining 99.9% data accuracy.
Can we integrate existing banking relationships?
Yes, our system connects with 40+ financial institutions for seamless reconciliation and payment processing.
What security certifications do you hold?
We maintain SOC 2 Type II certification and Veracode verification for data protection compliance.
Do you offer mobile applications?
Yes, we provide dedicated apps for homeowners, board members, and property managers across all devices.
What implementation support is available?
Our team provides personalized onboarding with 100+ client service professionals available 24/7 for support.
Videos
Reviews (2)
Welch Narron
Sep 14, 2019
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Charges a fee for recurring bank draft. Most payment systems only charge a fee for a credit card payment, but this company charges for checking account drafts as well.
Bryan Saunders
Nov 05, 2016
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Very good software for the day-to-day management of your clients. Their customer service staff is very responsive, and my company has been very impressed with how familiar they are with our clients and our employees.
