Business Details
Guard Management Software for Smarter Security Operations
Founded to revolutionize security operations, Silvertrac Software has dedicated the past 15 years to empowering security companies with innovative, data-driven solutions. Our platform integrates incident reporting, guard tours, mobile patrols, and automated management tools to enhance accountability and prove return on investment for clients. Designed for small to mid-sized businesses and global enterprises alike, our software suiteincluding Silvertrac, GuardTek, and TrackTikoffers scalable options to streamline workflows, improve officer performance, and deliver actionable insights.With features like GPS tracking, real-time dashboards, and configurable reporting, we prioritize user-friendly design for field officers, operational efficiency for management, and transparency for clients. Our commitment to continuous improvement and client success has solidified our reputation as a trusted leader in security technology, serving thousands of companies worldwide.
Services
Incident Reporting
Guard Tours
Mobile Patrols
Automated Management
Visitor Management
GPS Tracking
Time and Labor Management
Payroll Management
Human Resources Management
Dispatching
Highlights and features
- We offer 15 years of expertise in security software innovation.
- Our platform provides real-time data to prove ROI for security operations.
- User-friendly tools ensure seamless adoption by officers and management.
- Comprehensive features cover incident reporting, guard tours, and payroll management.
- Global support for multi-site security operations and client communication.
Services
Incident Reporting
Track and document security incidents with GPS timestamps, photo/video evidence, and automated reports. Our system ensures accurate, real-time data for accountability and client transparency. Features include configurable delivery and analytics.
Guard Tours
Schedule and monitor guard tours with sequential checkpoints, geo-tagging, and QR code scanning. Automated alerts notify management of missed checkpoints, ensuring compliance and operational efficiency for security teams.
Mobile Patrols
Enable real-time GPS tracking and communication for mobile patrols. Officers can log incidents, receive dispatch alerts, and use push-to-talk features, enhancing responsiveness and coordination during security operations.
Time and Labor Management
Manage employee schedules, clock-in/out times, and payroll with integrated tools. Features include SMS broadcasts, shift management, and tax compliance to streamline administrative tasks for security firms.
Human Resources Management
Centralize HR tasks like applicant tracking, ACA compliance, and certification management. Our platform supports leave requests, training records, and employee dashboards to improve workforce organization and regulatory adherence.
Questions
What services does Silvertrac Software offer?
We provide guard management software with incident reporting, guard tours, mobile patrols, payroll management, and HR tools to streamline security operations.
Is Silvertrac suitable for small businesses?
Yes, our Silvertrac solution is designed for small to mid-sized security companies, offering scalable features to grow with your business.
Do you offer 24/7 technical support?
Support is available during business hours (9 AM–5 PM PST, Monday–Friday). Emergency assistance may require contacting our GSOC for global operations.
Can I integrate payroll and HR functions?
Yes, TrackTik and GuardTek include integrated payroll, tax filing, leave management, and ACA compliance tools for comprehensive workforce administration.
How does the software improve ROI for security companies?
Real-time analytics, automated reporting, and performance tracking reduce inefficiencies and provide clients with data-driven proof of service effectiveness.
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