Business Details
36 Years
experience
Emergency
services
Cloud-Based Retail Management Software for Home Furnishings Retailers
Myriad Software has been a leader in technology solutions for home furnishings retailers for over three decades. Founded in 1990, the company pioneered the first PC-based, network-based software solution for mid-sized furniture retailers and introduced industry-first innovations like colored screens and Windows-based platforms. Our team combines deep expertise in retail operations and software development, with decades of collective experience in furniture retail, inventory management, and customer support. We deliver cloud-based, mobile-compatible retail management systems like PointCentric, designed to streamline inventory tracking, sales, and customer engagement.Our in-house support and training teams ensure clients receive personalized assistance, while strategic partnerships with organizations like WithIt and City of Hope reflect our commitment to industry leadership and community impact. By maintaining a focus on innovation and client-centric solutions, we empower retailers across North America to enhance operational efficiency and customer experiences.
Services
Cloud-Based POS
Inventory Tracking
Mobile Compatibility
Barcoding
Service Scheduling
Product Customization
Accounting Integration
CRM Tools
Third-Party Integrations
Disaster Recovery
Details
- Year established: 1990
Highlights and features
- We offer 35 years of specialized expertise in home furnishings retail software.
- Our cloud-based systems provide real-time inventory visibility and mobile access.
- We provide personalized, in-house support from San Diego-based experts.
- Our solutions include free comprehensive training and implementation assistance.
- We serve hundreds of retailers across North America with scalable software.
What people say
Seamless integration
Improved product planning
Easy to learn
Responsive support
Accurate inventory tracking
Services
PointCentric
PointCentric is a web-based retail management system designed for home furnishings retailers. It offers touch navigation, real-time inventory tracking, and cross-device compatibility. The platform streamlines sales processes, integrates CRM tools, and provides analytics to improve decision-making. Its cloud architecture ensures data security and scalability for growing businesses.
Eclicktic
Eclicktic is a Windows-based retail management system with comprehensive inventory control and accounting features. It supports barcode scanning, accounts receivable/payable management, and customizable reporting. Used by over 350 retailers across 11,000 locations, it offers robust tools for special order tracking and operational efficiency.
Cloud Support
Our cloud hosting service eliminates on-premise server requirements, reducing infrastructure costs. It includes automated backups, disaster recovery, and seamless scalability. Retailers gain secure, 24/7 access to their systems via any modern browser while benefiting from regular software updates and maintenance managed by our team.
Training
We provide instructor-led training programs for software adoption. Services include virtual or on-site classes, hands-on practice with real-world scenarios, and personalized implementation plans. Post-training support ensures clients maximize system capabilities and achieve a rapid return on investment through optimized workflows.
Inventory Tracking
Our inventory tracking system offers real-time visibility across showroom floors, warehouses, and storage units. Features include serial number tracking, in-carton/out-of-carton status monitoring, and audit capabilities. This ensures accurate stock levels, reduces loss risks, and improves order fulfillment efficiency for retailers.
People
Carolyn Crowley
President
Carolyn founded Myriad Software in 1990 after 15 years at S.A. Levitz Retail Systems. She pioneered the first PC-based retail solution for furniture retailers and led the development of PointCentric. With a degree in Business-Management from San Diego State University, she remains active in industry leadership through WithIt and ADL boards.
Eric Sarmiento
Director of Development Operations
Eric brings 20+ years of home furnishings experience, including eight years in retail operations at Homestead House Furniture. He oversees cloud migration and system implementation at Myriad, leveraging expertise in inventory control and customer service to enhance client transitions to PointCentric.
Kim Anderson Woods
Director of Support
Kim has 30+ years of experience in home furnishings software, including 16 years at GERS Retail Systems. She leads our support team, specializing in system implementations and quality assurance for inventory, sales, and accounting processes. Her background includes retail operations at Levitz-owned Cousins Home Furnishings.
Dom Cota
Director of Development
Dom holds a Bachelor of Science in Information Systems and has 10+ years of enterprise software development experience. At Myriad, he focuses on agile .NET development for retail solutions, applying expertise from prior roles in Medicare, restaurant POS, and financial software industries.
Emily Newgaard
Director of Sales
Emily has 17+ years of retail technology experience, including roles in sales, marketing, and vendor partnerships. She leads a consultative sales approach, helping retailers adopt scalable solutions that improve operations and customer experiences through PointCentric's capabilities.
Questions
What industries does Myriad Software serve?
We specialize in home furnishings, appliances, consumer electronics, and mattress retailers across North America.
Can I access PointCentric on mobile devices?
Yes, our cloud-based system works seamlessly on tablets, smartphones, and laptops.
Do you offer implementation support?
Yes, we provide personalized implementation plans and dedicated training specialists for smooth transitions.
How does your inventory tracking work?
Real-time tracking shows stock status on floors, in warehouses, and during transfers with serial number capabilities.
What support options are available?
We offer in-house phone support during business hours, 24/7 email assistance, and emergency hotlines for critical issues.
Is training included with the software?
Yes, we provide free instructor-led training virtually or at our San Diego headquarters.
