Since 1991, Aithent has helped advance operational efficiency and performance by developing and applying technology in uniquely effective ways. The automated licensing and regulatory system used by state insurance departments throughout the U.S. Internet banking and investment banking solutions for some of the largest North American banks.
A comprehensive case management system employed by banks, insurance firms and Medicare/Medicaid administrators to handle all aspects of investigations. A multi-faceted online resource for insurance companies, brokers and agents providing essential certification and regulatory compliance services. A comprehensive clinical trial management information system that serving 21 of the top 25 medical research centers in the U.S.
A comprehensive case management system employed by banks, insurance firms and Medicare/Medicaid administrators to handle all aspects of investigations. A multi-faceted online resource for insurance companies, brokers and agents providing essential certification and regulatory compliance services. A comprehensive clinical trial management information system that serving 21 of the top 25 medical research centers in the U.S.
Services
Dispute Manager
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Aithent Dispute Manager (ADM) is a fully featured dispute management system automating the entire dispute lifecycle and helps ensure that you comply with regulations; e.g. for debit card disputes it helps ensure Reg E compliance. Disputes on CNP, EMV, ATM and other transactions are a major issue financial institutions face today.
Fraud Manager
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Financial organizations face the growing threat of fraud across all channels and payment types and value proactive management tools for fraud detection and investigation. Aithent Fraud Manager (AFM) is a proven solution which improves productivity by expediting the investigation of all types of financial fraud helping to reduce risk and prevent losses.
Complaints Manager
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Complaints management has become an integral part of operations and a critical issue for banks and credit unions. Aithent Complaints Manager (ACM) improves customer/member loyalty and satisfaction while reducing costs of processing complaints.
ACM ensures all complaints are registered and received by the institution and efficiently manages the complaint life cycle compliant with the enterprise's business practices and most importantly, to the customer's satisfaction.From a customer service standpoint, data can be collected and shared more efficiently; complaints can be reviewed and resolved more quickly.
ACM ensures all complaints are registered and received by the institution and efficiently manages the complaint life cycle compliant with the enterprise's business practices and most importantly, to the customer's satisfaction.From a customer service standpoint, data can be collected and shared more efficiently; complaints can be reviewed and resolved more quickly.
Umaizi
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Financial institutions require an affordable and effective way to transform diverse and siloed Big Data into actional information and insight. With Umaizi patterns can be easily identified and serve as templates to aid the decision-making process.
Umaizi helps management gain a deep understanding of business drivers such as customer/member buying behavior and segments, product sales performance and fraud patterns; this information can be delivered to staff within the organization quickly and securely.The Umaizi solution ensures the quality and manageability of this information as it is transformed into useful business intelligence available across the financial enterprise.
Umaizi helps management gain a deep understanding of business drivers such as customer/member buying behavior and segments, product sales performance and fraud patterns; this information can be delivered to staff within the organization quickly and securely.The Umaizi solution ensures the quality and manageability of this information as it is transformed into useful business intelligence available across the financial enterprise.
Aithent Licensing System ALiS
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Governments face the daunting task of managing complex regulatory businesses as well as sophisticated licensing and enforcement activities. Aithent Licensing System (ALiS) is an easy-to-use, web-based solution uniquely automating the management of all licensing, certification and permitting processes.
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