Business Details
AI-Powered Task Mining for Enterprise Optimization
Knoa Software helps global organizations improve business process execution through task mining and user analytics for enterprise applications. Our team combines deep technical expertise with a focus on user experience management for SAP, Oracle, and Salesforce platforms. We leverage patented object-sensing technology to capture real-time user interactions, providing granular insights into application performance and employee productivity. With cloud-based deployment and GDPR compliance, our solutions support digital transformation initiatives by identifying automation opportunities, optimizing workflows, and enhancing user adoption.Our leadership team brings decades of experience in enterprise software development and process optimization, ensuring clients receive strategic guidance aligned with industry best practices. We maintain partnerships with SAP and other technology leaders to deliver integrated solutions that bridge process mining and task-level analytics.
Services
Task Mining for SAP
Oracle Cloud Analytics
Salesforce Optimization
Enterprise Process Mapping
User Experience Monitoring
Highlights and features
- 20+ years of enterprise software leadership from our executive team
- Patented object-sensing technology for precise user interaction tracking
- Seamless integration with SAP Signavio for end-to-end process visibility
- Cloud-native architecture with GDPR-compliant data handling
- Proven ROI with 5-month payback periods and 30% process efficiency gains
Associations and certifications
- GDPR Certified
What people say
5-month payback period
90% user issue reduction
70% fewer support calls
Critical migration tool
Cultural issue resolution
Services
Task Mining for SAP
Our SAP task mining solution captures real-time user interactions to optimize S/4HANA migrations and cloud transitions. By analyzing transaction patterns and error rates, we help enterprises reduce migration complexity while improving user adoption. The service integrates with SAP Signavio for comprehensive process visibility from planning through post-implementation optimization.
Oracle Cloud Analytics
This service provides detailed insights into Oracle Fusion cloud application usage, tracking user proficiency and workflow efficiency. We identify training needs, resolve usability issues, and measure ROI across migration phases. Our analytics help IT teams proactively address support requests and optimize cloud implementation outcomes through data-driven decision-making.
Salesforce Optimization
Our Salesforce task mining solution monitors user interactions to improve CRM adoption and workflow efficiency. By analyzing screen-level interactions and error patterns, we identify automation opportunities and training gaps. The service helps organizations maximize ROI through enhanced user engagement and streamlined business processes in Salesforce implementations.
Enterprise Process Mapping
This cross-platform solution maps end-to-end business processes across SAP, Oracle, Salesforce, and custom applications. Using patented object-sensing technology, we provide granular visibility into task execution patterns, enabling organizations to identify bottlenecks, optimize workflows, and measure compliance with process standards across their enterprise software ecosystem.
User Experience Monitoring
Our continuous monitoring solution tracks user interactions with enterprise applications to identify productivity barriers and training needs. The service provides real-time alerts for emerging issues, detailed performance benchmarks, and actionable insights for improving software adoption. This enables proactive support and targeted user enablement programs across global organizations.
People
Brian Berns
Chief Executive Officer
20+ years of software leadership experience, including executive roles at Ericom Software, FICO, and Oracle. Founded multiple successful software startups and holds advanced degrees in business and computer science from NYU.
Tim Murphy
Chief Technology Officer
25+ years of development experience in BPM and financial systems. Former Director of Software Development at Markit and Mobius Systems, with expertise in scientific visualization and enterprise architecture.
Tom Trometer
Chief Financial Officer
25+ years of financial leadership in public and private companies. CPA with extensive experience scaling innovative technology firms and managing complex financial operations.
Bogdan Nica
Vice President, Product & Services
20+ years of enterprise software experience covering product development, implementation services, and partner alliances. Holds MS in Management Information Systems and BA in Philosophy.
Joe Negley
Director of Sales and Enablement
20+ years of technical consulting and software sales experience with SAP, Alteryx, and Cerner. Specializes in learning initiatives and go-to-market strategy optimization.
Questions
What enterprise applications does Knoa support?
Knoa provides task mining for SAP (S/4HANA, Fiori, SuccessFactors), Oracle Fusion Cloud, Salesforce, and custom web applications through its SDK.
How does Knoa integrate with SAP Signavio?
Knoa's task mining data integrates with SAP Signavio to provide end-to-end process visibility, combining process mining with granular task-level analytics.
Can Knoa help with cloud migration projects?
Yes, Knoa supports cloud migration through process discovery, user adoption monitoring, and ROI measurement across all implementation phases.
Is Knoa GDPR compliant?
Yes, Knoa's cloud platform is GDPR-compliant with user data anonymization capabilities for secure enterprise deployments.
How does Knoa improve workforce productivity?
By analyzing user interactions, Knoa identifies training needs, resolves usability issues, and measures proficiency improvements across business applications.
What analytics capabilities does Knoa offer?
Knoa provides task-level analytics for error tracking, process optimization, automation identification, and user experience benchmarking across enterprise systems.
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