Business Details
50+ Years
experience
Your Trusted Financial Partner in Hartford
Cencap Federal Credit Union Federal Credit Union has been dedicated to serving a diverse community since its founding in 1950. We provide comprehensive financial services to individuals who live, work, learn, or worship in select underserved areas in and around Hartford. Our commitment to the values that have guided us for over seven decades remains unwavering, while our expanded field of membership reflects our vision for a brighter future. We take pride in supporting our current members while actively welcoming new members to our growing community. Our team understands the unique financial needs of our members and strives to deliver personalized solutions that promote financial well-being.Through our range of products and services, we aim to empower our members to achieve their financial goals. Our experience in the industry allows us to offer tailored financial advice and innovative solutions that meet evolving needs. We maintain strict compliance with regulatory standards to ensure the security and trust of our members' financial information. Our dedication to community development and member satisfaction positions us as a trusted financial partner in the region.
Services
Auto Loans
Personal Loans
Mortgage Loans
Credit Cards
Savings Accounts
Checking Accounts
Wire Transfers
Debit Cards
Overdraft Protection
Notary Services
Details
- Year established: 1950
Highlights and features
- We offer 24/7 online banking access for member convenience
- Our no-cost notary services benefit local community members
- We provide overdraft protection options to manage financial emergencies
- Our community-focused approach serves underserved Hartford area residents
- We offer specialized vacation loans for travel financing needs
Associations and certifications
- National Credit Union Administration (NCUA)
Services
Auto Loans
Cencap Federal Credit Union Federal Credit Union offers competitive auto loan options for new and used vehicle purchases. Our financing solutions feature flexible terms and member-focused rates. Qualified applicants benefit from personalized loan packages that consider their unique financial situations and credit profiles.
Overdraft Protection
Our overdraft protection service helps members avoid declined transactions and associated fees. Funds can be automatically transferred from linked accounts to cover overdrafts, with clear fee structures and optional protection plans available.
Notary Services
Cencap Federal Credit Union Federal Credit Union provides complimentary notary services to members during branch hours. Our certified notaries assist with document verification and signature authentication, requiring proper identification and in-person execution of documents.
Wire Transfers
We facilitate domestic and international wire transfers with transparent fee structures. Domestic transfers cost $20 while international transfers are $40, processed efficiently through our secure financial network infrastructure.
Mobile Banking
Our mobile banking app offers 24/7 account access with features like mobile deposits, transaction alerts, and CardValet security controls. Members can manage accounts, transfer funds, and monitor activity from their smartphones.
Questions
What financial services does Cencap Federal Credit Union Federal Credit Union offer?
We offer auto loans, personal loans, mortgage loans, credit cards, savings accounts, checking accounts, and various membership services.
How can I access my accounts outside business hours?
Our online banking platform provides 24/7 access to your accounts from any internet-connected device.
Are there fees for using out-of-network ATMs?
We reimburse surcharges for transactions at SUM and Allpoint network ATMs nationwide.
What membership requirements exist for joining?
We serve individuals who live, work, learn, or worship in select Hartford area communities.
How do I report a lost or stolen debit card?
Contact us immediately at 800.554.8969 for debit card emergencies during business hours.
Reviews (4)
Bronz Khrome
Jan 27, 2022
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Been with them since they were the Hartford Municipal Federal Employee Credit Union or something to that effect back in, like '92. Wow, over 30 years right? I was a teen back then. Best EVER...LOVE THEM even when I can't endorse a check, it is what it is. The fees are near to nothing and they are just a life saver compared to most of the banks that bleed you to death with their fees. Even better than Franklin Credit Union on Trumbull St. At first they were just my piggy bank that I could never find because they were so hard to find, but took $20 a week so I could never go broke with them, :)..
Devin Richards
Dec 22, 2021
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Literally cant make a phone call to them without calling 100 times. They dont call back and there page constantly says theyre open when they arent. Im switching banks because they clearly dont care about there job or the people that they serve
Liz Dee
Oct 31, 2021
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I will be closing my account with CenCap. I've been inconvenienced too many times with this institution. They hold your checks for five to seven business days but dont tell you this when you open an account...I was told that I could go to the bank that the check is cut from..So I think I will do that instead of wasting anymore of my time with this institution. They don't even have IRAs; and if they do, it's not at every branch. Make it make sense!
Torre Shorter
Oct 05, 2021
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I am disappointed in the quality of the service lately. It definitely has gone downhill. I regret referring them. And I am contemplating changing credit unions.
