Business Details
22 Years
experience
Emergency
services
Your Trusted IT Partner for Managed Services
Bross Group was founded in January 2004 with a mission to deliver high-quality technical expertise in IT project consulting, hosting, and managed services. Our team combines strategic advisory capabilities with hands-on technical execution to help businesses optimize their technology infrastructure. We specialize in digital transformation, enterprise-level IT operations, and technology implementation through repeatable, customer-centric processes. With 20+ years of experience serving over 400 clients across multiple industries, we maintain national certifications as a woman-owned business through WBENC and NWBOC. Our Microsoft Gold partnership enables us to deliver M365 solutions and training nationwide.We focus on aligning technology strategy with business goals through managed services, staff augmentation, and custom solutions. Our 24/7 support model ensures continuous system monitoring and rapid incident response. We implement best practices in security compliance, business continuity, and disaster recovery planning. Our approach combines proactive IT management with cost optimization strategies to maximize uptime and minimize operational risks. We serve businesses of all sizes, from startups to enterprises, across finance, healthcare, manufacturing, and logistics sectors.
Services
Managed IT Services
IT Staffing
Custom Solutions
Cybersecurity
Microsoft 365 Training
Details
- Year established: 2004
Highlights and features
- 20+ years of experience in IT consulting and managed services
- 24/7 system monitoring and rapid incident response
- Cost optimization strategies for efficient IT spending
- Proactive IT health checks to prevent system downtime
- Microsoft Gold Partner with specialized M365 expertise
Associations and certifications
- WBENC
- NWBOC
- Microsoft Gold Partner
Services
Managed IT Services
Our managed IT services provide continuous system monitoring and proactive maintenance to prevent issues before they impact operations. We offer 24/7 support with rapid response times for critical incidents. Our solutions include network management, cloud services, and security monitoring tailored to business requirements. This service helps organizations maintain optimal system performance while reducing unplanned downtime through predictive maintenance strategies.
Cybersecurity Solutions
We deliver comprehensive cybersecurity protection including real-time threat detection, secure cloud backups, and compliance management. Our approach combines advanced technology with employee training programs to create layered defenses. Services include risk assessments, security audits, and implementation of protective measures that meet industry-specific regulations while safeguarding sensitive business data.
Microsoft 365 Implementation
Our Microsoft Gold-certified experts help businesses maximize their M365 investment through customized implementation and training. We ensure seamless integration with existing systems while optimizing platform features for productivity. Services include deployment planning, user adoption strategies, and ongoing support to maintain optimal performance of Microsoft's productivity suite.
IT Staff Augmentation
We provide access to specialized IT professionals for project-based needs or ongoing support requirements. Our vetted experts integrate with client teams to fill skill gaps and support technology initiatives. This service offers flexible scaling options while maintaining quality standards through our rigorous talent selection process.
Business Continuity Planning
Our continuity solutions protect against operational disruptions through comprehensive backup systems and recovery protocols. We develop customized plans that include data protection strategies, system redundancy, and rapid recovery processes. This service ensures minimal downtime during unexpected events while maintaining critical business functions.
People
Kathleen Conner
CEO & Founder
Kathleen built Bross Group from its founding in 2004, focusing on technology solutions and corporate culture development. She maintains a client-centric approach while driving innovation across the organization's service offerings.
Steve Conner
President
With over 30 years in software and services leadership, Steve oversees strategic growth initiatives. His expertise in management and delivery ensures operational excellence across all client engagements.
Scott Porter
General Manager
Scott leads team operations with a military background in leadership roles. He focuses on efficient delivery of IT solutions while maintaining high service standards across multiple industry sectors.
Questions
What IT services does Bross Group offer?
We provide managed IT services, cybersecurity solutions, staff augmentation, Microsoft 365 implementation, and technology consulting tailored to business needs.
Do you support remote workforce technology?
Yes, we offer secure remote access solutions, collaboration platforms, and device management for hybrid and remote work environments.
How do you handle cybersecurity threats?
We implement real-time threat detection, secure cloud backups, employee training, and compliance measures to protect against evolving cyber risks.
Can you help with business expansion IT needs?
Our scalable cloud solutions, infrastructure planning, and multi-location support help businesses grow without technological limitations.
What makes Bross Group different from other IT providers?
We combine 20+ years of experience with proactive management, Microsoft Gold Partner expertise, and customized solutions focused on business outcomes.
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