Business Details
Emergency
services
24/7 Water Damage Restoration in Cincinnati
Flood Restoration Services is a Cincinnati-based, family-owned and operated company with over 30 years of experience in water damage restoration. Our certified professionals provide 24/7 emergency services, utilizing state-of-the-art equipment to handle disasters ranging from minor leaks to large-scale commercial losses. We prioritize customer communication, ensuring transparency throughout the restoration process while maintaining strict adherence to safety regulations.Approved by all major insurance providers, we combine technical expertise with compassionate service to deliver reliable solutions for residential and commercial properties. Our commitment to quality is reflected in our IICRC-certified team and our track record of resolving every customer concern without unresolved complaints.
Services
Water Damage
Flood Cleanup
Sewage Damage
Commercial Restoration
Mold Removal
Highlights and features
- 24/7 emergency response with on-site arrival within an hour
- IICRC-certified professionals with in-house training programs
- Family-owned with over 30 years of local Cincinnati experience
- Approved by all major insurance providers
- Comprehensive debris removal and equipment decontamination
Associations and certifications
- IICRC
What people say
Professional from start to end
Prompt service within an hour
Exceeded expectations
Crew was courteous and understanding
Insurance coordination handled smoothly
Services
Water Damage Restoration
Our certified technicians provide rapid water extraction and structural drying using truck-mounted systems and industrial dehumidifiers. We handle emergencies 24/7, from minor leaks to large-scale commercial losses. Our process includes moisture mapping, hardwood floor drying, and complete content restoration to prevent mold growth and permanent damage.
Sewage Damage Cleanup
Specialized remediation for contaminated water incidents involving biohazard containment, disinfection, and complete material replacement. Our OSHA-compliant procedures ensure safe removal of hazardous materials while protecting occupant health. We coordinate full property sanitization and insurance documentation for residential and commercial clients.
Flood Cleanup
Comprehensive flood response including water extraction, structural drying, and mold prevention. Our team uses thermal imaging and moisture meters to identify hidden damage in walls and flooring. We implement customized drying plans for properties affected by storm damage, sump pump failures, or freshwater breaches.
Commercial Restoration
Tailored solutions for businesses requiring minimal operational disruption during water damage recovery. Our 20+ certified technicians handle projects up to 1,000,000 square feet with dedicated project managers. Services include business continuity planning, equipment decontamination, and 24/7 on-site coordination for manufacturing facilities, healthcare centers, and office complexes.
Mold Removal
Professional mold assessment and removal using containment chambers and HEPA filtration. Our IAQA-certified specialists perform moisture source elimination, antimicrobial treatment, and post-remediation testing. We address both visible mold growth and hidden infestations in residential and commercial properties, providing detailed documentation for insurance claims.
People
John E. Winther
Owner
With over 30 years in emergency services, John E. Winther oversees operations at Flood Restoration Services. Certified in water damage restoration by IICRC, he provides expert consultation to industry professionals and focuses on quality control and workforce development.
John N. Winther
Operations Manager
John N. Winther manages project execution and crew supervision. Certified in both water damage restoration and mold remediation, he ensures technical excellence across all service deliveries while maintaining direct client communication throughout restoration projects.
Questions
What immediate actions should I take after water damage?
Ensure safety by turning off electricity, avoid contact with contaminated water, and contact our 24/7 team immediately for professional assessment and mitigation.
Do you handle insurance claims directly?
Yes, we work with all major insurance providers and provide detailed documentation to streamline your claim process while handling the restoration work.
How quickly can you respond to emergencies?
Our certified team arrives within one hour of your call, 24 hours a day, seven days a week for urgent water damage situations.
What areas do you service?
We serve Greater Cincinnati and Northern Kentucky, including residential neighborhoods, commercial districts, and industrial areas.
Can hardwood floors be saved after water damage?
Yes, our specialized drying techniques and moisture monitoring can typically restore hardwood floors without replacement when addressed promptly.
What sets you apart from other restoration companies?
We combine family-owned reliability with IICRC-certified expertise, in-house trained technicians, and a 100% resolved customer complaint history for consistent quality service.
Reviews (4)
Rimma Shlahtechman
Aug 20, 2020
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John is an incredibly smart and savvy professional. He went out of his way to provide us expert advice and was thorough, polite, and straightforward. He even assisted with a house incident which happened while he was there and acted as if it was his own home and mess to deal with. If you have any water damage, John is the only person you should call and entrust your house to. We would never go with anyone else! Thank you, John!
Brett Schneider
Jan 31, 2020
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We recently discovered that our basement had substantial flooding due to a busted supply line on our washing machine. We reached out to John Winther and the rest of the team at Flood Restoration Services for help and they delivered. The response time was great but more importantly, it was the professionalism and the customer service that our family received. It was clearly a stressful situation for us but their ability to quickly tackle the issue and get us "back to normal" as fast as they did, was nothing short of impressive. Thank you Flood Restoration Services!
Sally Ganz
Dec 10, 2019
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How I wish I had used Flood Restoration Services earlier! One of the benefits with Flood Restoration Services is they will video/scope your sewer lines to see if what the issue is in your water lines. John was very responsive, and came out a few hours after I called on December 30th. He set up the cleaning for December 31st ( New Years Eve). The entire process went so smoothly. John was thorough in his assessment, and equally thorough in the clean up process. The basement looked and smelled great! The work down by Flood Restoration Services exceeded my expectations. The final invoice was exactly
Party Go Round
Nov 22, 2018
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I can't say enough about this company. Flood Restoration Services was recommended by a family friend that they did some water damage cleanup for. We hadn't been down our basement in a few days and when we finally went down we realized and outdoor drain had been clogged by the basement steps and water had ruined the carpet and drywall. The crew came and got everything out, cut out drywall and cleaned up everything in record time. Although it's an unfortunate situation, we are grateful for the wonderful service.
