1-800 Water Damage of Cincinnati/Dayton OH

Perfect!! Flooded kitchen and finished basement with most of the basement ceiling in the floor, standing water on an already soaked carpet. These days, whenever I find a company this professional and trustworthy I'm always amazed. Jason and his crew were here ASAP and immediately started/completed the work to remove all of the water and damaged areas. They came back promptly every day to do moisture checks and kept me informed of everything in detail. I wouldn't trust anyone else to handle the restoration piece of the work that is ahead. His knowledge of how to deal with the Insurance company and his honesty convinced me that he was the guy for the job. You just can't expect more from a service provider than I've gotten from him and his crew. I am confident that another great review will be coming after the restoration is complete.

UPDATE!! As mentioned in the previous review, I'm back after asking Jason and crew to handle the restoration work. The professionalism with which the work was was performed was at the same level as the cleanup effort. The "lead" contractor (Mike) was out here EVERY day, and was simply a workhorse. Not only doing HIS work, but running herd over the flooring crew (subcontractor), which was the only part of the job that presented any issues. But as soon as Mike noticed any issues with their work, he was all over them and it was immediately corrected. It was obvious that he and Jason both considered some of the work not up their standards, and it was corrected promptly. At the end, Jason even sent out a crew to give the new hardwood flooring a good cleaning. You just can't ask for more than Jason and his people give you. There is no indication that a flood ever occurred. The drywall, the paint, the appliance installation, carpet & hardwood all look fantastic. I hope I never NEED Jason and his company again, but if I do I won't hesitate to make that call. If only all businesses took this much pride in craftsmanship! Thank you SO much Jason, Mike, Louisa, David & Junior!!

We had a flood a couple of years back and ended up with a pretty major case of mold in our basement. We got several quotes from mold remediation companies and decided to go with 1-800-WATER DAMAGE because they really seemed to know their stuff (we worked with Jordan). They were fantastic! Not only did they do a really good job removing and remediating all the mold in the basement, they were punctual (always called when they were a half hour away), polite, hard working and efficient. My dog even liked the workers who came to the house, and he doesnt like anyone. 1-800 WATER DAMAGE did a great job for us, and I would recommend them to anyone in need of water restoration or mold remediation services.

Jason, Jordan, David, Kevin and Tyler were in and out of our Condo for many days working to remove and remediate water damage in our basement and were absolutely fantastic! They were extremely communicative and knowledgeable. They checked in each and every day through completion to ensure we were being take care of and were more than accommodating. The entire team was professional, candid and kind. Thank you so much. Will absolutely use your service again.

A pipe burst in my finished basement and 1-800 WATER Damage came to my home right away. They were meticulous in cleaning up the water and removing wet dry wall and carpeting. David was wonderful. They were so trustworthy that I put a lockbox outside and they could come and go as they pleased while I was at work. Communication was excellent. They did a superb job replacing my carpeting and walls. They were incredibly patient with the insurance company, detailed all they did, sent many photos, and communicated regularly to avoid problems. Hopefully, this will never happen again, but if it did, they would be my first phone call.

1800 Water Damage is a company I would defiantly recommend to anyone that has any issue related to water, mold or fire. Chris was very respectful, professional, and took great care of our property.

Thanks again Chris, and 1800 Water Damage

Hurricane Ida blew through our neighborhood, took apart the roof, it rained in our attic and then soaked the walls celings and then into the under flooring. Wyatt and Amanda explained everything to us in a way that made us comfortable. We let them know we had never had this happen while owning our home. They made sure we understood how the entire process works, some with different ways, but how your rebuild will be easier if 800waterdamage comes in to gut and dry out your home and other services. This 800waterdamage makes sure no mold will grow. I recommend this company not only to homeowners, but also businesses for the protection of your assets, and Good old fashioned Personal Customer Service!!!

We had a flood in our master bathroom 3 days after we had a new LVP installed. The water ran downstairs through the floor to the basement. Jason was here within an hour of our phone call. He assessed the damage and had a team here within 2 hours. Much of the floor had to be removed. The moved furniture, boxes, covered our furniture with plastic. They cleaned up all the dust with their own equipment, brought in fans, heaters, and professional dehumidifiers. David and his helper visited every day until it was dry. He called to make sure the time was convenient and called again when he was 25 minutes away. I cannot say enough good things about this company. They did exactly what they said they would do on the timeline they said they would. SERVICE, PROFESSIONALISM, and EXPERISE! They exceeded our expectations!

We had a leak that went down the wall and onto our guest bedroom carpet. David and Louisa were extremely professional and knowledgeable. They were very respectful and efficient and a pleasure to work with. They did an amazing job with the carpet cleanup and made sure their was no mold or a continued leak. Would absolutely recommend. Thanks for the great work.

1-800 Water Damage came to my rescue after our building leaked sewage water into our apartment. After their incredible work on redoing our bathroom, we hired them again to fix our wall in our unit. We will continue to hire this crew for their incredible work! They are such a great business to work with, and they really transformed our bathroom and our wall. Thank you Jason and Michael!

Jason, the owner, described in detail what needed to be done and was very helpful in guiding us how to proceed with the insurance. He assigned Junior and Louisa to do the work, which included thorough cleaning and monitoring of the affected area. Both Junior and Louisa were very professional, always on time, and effective. On top if this, they were extremely nice, polite and very pleasant to interact with. Water damage is never a pleasant event to deal with. However, we were lucky enough to encounter such people.

We have had two opportunities to use this company for water damage in our home. On one occasion, a window was left open while we were gone and a significant amount of water came in through the window during a storm. On another occasion, a leak in our water heater lead to water underneath our vinyl flooring in the basement. On both occasions, Mr. Byrd and his team quickly identified that there was water below the flooring and up into the drywall. They immediately provided all of the equipment to dry out the floor in the drywall! They returned a couple times to check the moisture Levels and did not remove the equipment until it was completely dry. We are grateful for this service as we did not have to replace any flooring or drywall nor risk mold damage from not drying it out! Mr. Byrd and his staff are knowledgeable, friendly, time efficient and qualified! We are satisfied customers and would highly recommend this company

This was a wonderful company to work with for my restoration needs. They worked with my insurance company and me to make sure all areas of our project were covered. I never felt any pressure to move the project faster than I could handle. The communication along the way exceeded all of my expectations. Their team of contractors were extremely professional and thorough. I would highly recommend this group for any home damage or restoration project you need. A+++

We worked with a 1-800-Water Damage crew from Cincinnati, Ohio, immediately following Hurricane Florence. At each step, the professional, yet personal, approach was apparent. Our beautiful North Carolina home was hit with wind, rain, and flood damage. Jason Byrd and his team gave more than we expected, and certainly more than our neighbors received from other mitigation companies. The support did not stop after the house was dry and the next step was ready to begin; they continued to work with our insurance company, reinforcing our position regarding the extent of damage due to wind and rain, to help us receive maximum payments. Without hesitation, we recommend this company.

Simply an amazing company with truly outstanding service. If you must call them you are probably already having a bad day. I had water that had leaked into the basement. Have hope, they are wonderful customer oriented people, very responsive and true professionals that know their business. Initially called Jason the owner, he got me started with setting up an appointment. Chris and his crew showed up promptly the next day with all the equipment needed. Chris was outstanding. 20 years of experience, extremely nice and helpful. You would probably find his name next to the definition of Customer Service. Highly, Highly recommend. If you want it done correct, with your best interest in mind dont call any other company than 1-800 Water Damage of Cincinnati/Dayton.

Amazing company! Jason is open, direct, and honest in the way he runs his business. This is something that is lost on a lot of companies today. When I had him at my house to assess water damage he took his time, explained in detail what he recommended I do to address the issues, and even directed me to another business for items he felt they could resolve better. I couldn't have asked for better service.