Business Details
40 Years
experience
Emergency
services
Your Trusted Partner for Premium Appliance Repair & Maintenance in Phoenix
Tri-City Appliance Service is a family-owned business that has served the Phoenix Metropolitan Area for over 37 years. As a Sub-Zero and Wolf Factory Certified Service provider and Premier Partner, we deliver worry-free service at fair, competitive rates. Our handpicked professional technicians undergo rigorous screening and meticulous training by Sub-Zero, Wolf, and Cove. Our performance standards encompass product maintenance, diagnostics, repair, and customer relations, ensuring white-glove service during in-home visits. We specialize in servicing all Sub-Zero, Wolf, and Cove models with expertise and professionalism.Our preventive maintenance programs focus on Sub-Zero's twice-yearly condenser cleaning recommendations to optimize appliance performance. With a 4.9 rating from 1,141 reviews, we prioritize prompt, knowledgeable service and customer satisfaction. Our team provides operations checks, error code diagnostics, and usage tips to maximize appliance longevity. Emergency repair services are available for urgent needs, and we maintain transparent communication throughout the service process. For over three decades, we have built a reputation as Phoenix's trusted partner for premium appliance care.
Services
Appliance Repair
Preventive Maintenance
Condenser Cleaning
Operations Checks
Emergency Repairs
Details
- Year established: 1986
Highlights and features
- 37 years of trusted appliance repair expertise in Phoenix
- Factory-certified technicians trained by Sub-Zero, Wolf, and Cove
- White-glove service ensuring cleanliness and professionalism in your home
- Preventive maintenance programs extending appliance lifespan
- Emergency repair services available for urgent needs
Associations and certifications
- Sub-Zero Factory Certified
- Wolf Factory Certified
What people say
Prompt, professional response
Knowledgeable and explained everything
Thorough and quick
Excellent education
On time and great to work with
Services
Appliance Repair
Our factory-certified technicians provide expert repairs for Sub-Zero, Wolf, and Cove appliances. We diagnose and fix issues with cooling systems, electronic controls, and mechanical components. Our service includes error code analysis and performance testing to restore optimal functionality.
Preventive Maintenance
We offer scheduled maintenance programs focusing on Sub-Zero's recommended twice-yearly condenser cleaning. Our technicians perform comprehensive checks to prevent breakdowns and extend appliance lifespan. This service includes usage tips and care instructions for homeowners.
Emergency Repairs
Available for critical appliance failures, our emergency service responds promptly to urgent repair needs. Certified technicians arrive with genuine parts to resolve issues affecting food safety or kitchen operations. We prioritize quick resolution while maintaining service quality.
Condenser Cleaning
Specialized cleaning of Sub-Zero condenser coils ensures efficient operation and energy savings. Our technicians follow factory guidelines to remove dust buildup that impacts cooling performance. This maintenance service helps prevent premature component wear and system failures.
Operations Checks
Comprehensive diagnostic checks verify appliance functionality through error code analysis and operational cycle testing. Our technicians assess temperature accuracy, fan performance, and control systems. This service includes personalized usage recommendations to optimize appliance performance.
Questions
What areas do you service?
We serve the entire Phoenix Metropolitan Area for appliance repair and maintenance needs.
Are your technicians certified?
Yes, all our technicians are factory-certified by Sub-Zero, Wolf, and Cove for specialized appliance service.
Do you offer emergency repair services?
Yes, we provide urgent repair services for critical appliance failures with prompt technician dispatch.
How often should condenser cleaning be performed?
Sub-Zero recommends twice-yearly condenser cleaning to maintain optimal cooling efficiency and system longevity.
What's included in an operations check?
Our operations check includes error code analysis, performance testing, temperature verification, and usage recommendations for your appliances.
Reviews (5)
Kenny Doonan
Dec 30, 2021
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Positive:Professionalism,Punctuality
They only get 5 stars because there arent any more to give. He came in analyzed the issue, had the part to install, And was finished in an hour....**********
Service:Repair cooker / hob / oven
They only get 5 stars because there arent any more to give. He came in analyzed the issue, had the part to install, And was finished in an hour....**********
Service:Repair cooker / hob / oven
Linda Heiland
Dec 19, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
John is always exceptionally polite and provides quality service. He takes great care of us and our appliances! Thank you for such great service.
John is always exceptionally polite and provides quality service. He takes great care of us and our appliances! Thank you for such great service.
Mary Sloane
Dec 03, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Jason services our Kitchen Aid Refrigerator annually. Jason is always pleasant,fun and appropriate as well as doing a consistent job. We recommend Jason and Tri-Citiea Appliance to everyone who needs an appliance serviced.
Service:Refrigerator/freezer repair
Jason services our Kitchen Aid Refrigerator annually. Jason is always pleasant,fun and appropriate as well as doing a consistent job. We recommend Jason and Tri-Citiea Appliance to everyone who needs an appliance serviced.
Service:Refrigerator/freezer repair
Douglas L.
Nov 06, 2021
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I have used Tri-City twice to (try to) repair my ASKO dishwasher. The first time, the technician could not assess my leakage issue which caused the drain pump to turn on occasionally, and he charged me $100 for the visit. OK. I then determined that the problem was the inlet valve which intermittently failed to shut off completely, so my son-and-law replaced it last December, and the problem went away. I then more recently discovered a leak problem, and the technician said that my drain hose had a leak, and he boasted that he had brought one based upon my complaint, but it was the wrong
Autumn Gilchriest
Oct 31, 2021
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Dave, Matt, and Sean were a great team! Sean made sure to go over our Sub-Zero with a fine toothed comb and told us about our new-to-us fridge. We found the number to this company on the fridge and we are so happy that we did. Dave and Matt had the fridge put together in the blink of an eye and made sure to clean up their work area. We are so glad to have a go to company if we ever need to fix our Sub-Zero in the future!
