Business Details
Your Trusted Family Healthcare Provider in Plano, TX
Plano Family Clinic has been dedicated to providing comprehensive healthcare services to the Plano community for over two decades. Our team of board-certified physicians specializes in family medicine, chronic disease management, and preventive care, emphasizing patient education and sociocultural awareness in treatment approaches. We offer a range of services including immunizations, minor surgical procedures, and innovative solutions like knee and shoulder joint injections. Our patient-centered philosophy ensures a comfortable environment where individuals receive personalized care tailored to their unique health needs. The clinic maintains partnerships with leading medical institutions such as Texas Health Presbyterian Hospital and UT Southwestern Medical Center to enhance diagnostic and treatment capabilities.We utilize secure digital tools through our Patient Portal to facilitate non-emergency communication and streamline healthcare management. With extended weekday hours and a commitment to accessibility, we prioritize timely insurance verification and efficient administrative processes. Our providers bring extensive experience in family medicine, including specialized training in sleep medicine and osteopathic techniques. The clinic's focus on preventive care aligns with our mission to promote long-term wellness through early detection and proactive health management.
Services
Prevention & Wellness
Immunizations
Work Exams
Weight Loss Management
Minor Surgical Procedures
Chronic Disease Management
Family Planning
Annual Wellness Exams
Joint Injections
Patient Portal Access
Highlights and features
- We provide board-certified physicians with over 20 years of combined experience in family medicine
- Our clinic offers specialized treatments including knee and shoulder joint injections
- We maintain partnerships with leading medical institutions for advanced diagnostics
- Our Patient Portal enables secure, convenient communication with healthcare providers
- We emphasize preventive care and patient education for long-term wellness
Services
Chronic Disease Management
Our clinic specializes in comprehensive care for chronic conditions like COPD and asthma, combining medication management with lifestyle interventions. Board-certified physicians develop personalized treatment plans using evidence-based protocols to optimize patient outcomes. We emphasize patient education and regular monitoring to maintain symptom control and prevent complications.
Immunizations
We provide routine and travel immunizations including CoVID-19 boosters in a safe, professional environment. Our vaccination program follows CDC guidelines and includes proper documentation for school, work, and international travel requirements. Patients receive pre-vaccination counseling about potential side effects and post-care instructions.
Joint Injections
Specialized treatment for joint pain includes corticosteroid injections for shoulder and knee conditions. This service combines diagnostic evaluation with targeted therapy to reduce inflammation and improve mobility. Patients receive post-injection care instructions and follow-up monitoring to assess treatment effectiveness.
Patient Portal Access
Secure digital platform enables patients to communicate with providers, access medical records, and manage appointments. The portal facilitates non-emergency requests and test result notifications while maintaining HIPAA-compliant security standards. Users receive personalized login credentials and technical support for seamless healthcare management.
Preventive Care
Annual wellness exams and preventive screenings help detect health issues before symptoms appear. Our approach includes risk assessment, immunization updates, and personalized health counseling based on age, gender, and family history. These comprehensive evaluations promote long-term wellness through early intervention strategies.
People
Hanh-Dieu Nguyen, MD
Physician
Dr. Nguyen brings over 20 years of experience in family medicine, emphasizing preventive care and patient engagement. She graduated from University of Florida College of Medicine and completed residency at Tallahassee Memorial Hospital. Her approach integrates sociocultural factors into treatment planning.
Khanh Truong, DO
Physician
Board-certified in family medicine, Dr. Truong specializes in joint injections and sleep medicine. He completed residency at UT Southwestern Medical Center and serves as Chief Resident during training. His academic background includes chemistry, biology, and mathematics degrees from Texas A&M University.
Gina Do, MD
Physician
Dr. Do provides family medicine services with focus on preventive care and chronic disease management. A DFW native, she completed medical training at Texas A&M Health Science Center and UT Southwestern. Her clinical interests include patient education and community health initiatives.
Questions
What medical services does Plano Plano Family Clinic offer?
We provide family medicine, chronic disease management, immunizations, preventive care, minor surgical procedures, and specialized joint injections.
How do I register as a new patient?
Download registration forms from our website, complete them, and bring to your appointment or fax with insurance card copies.
Can I communicate with providers online?
Yes, our secure Patient Portal allows non-emergency communication, appointment scheduling, and medical record access with personalized login credentials.
What insurance options do you accept?
We verify insurance benefits during registration - bring your insurance card to appointment or fax copies in advance for verification.
Do you offer after-hours medical assistance?
Our clinic operates Mon-Fri 7am-4pm. For emergencies, contact nearest ER or call 911 - the Patient Portal isn't monitored after hours.
Reviews (7)
Wilson Khoo
Nov 13, 2020
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Front Desk is bad, billing always wrong. No way to escalate as front desk blocks issue. Doc is nice but with such customer service they will be losing customers
Emina Hodzic
Jun 18, 2020
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My mother contacted them to check my fathers lungs after having pneumonia due to COVID complications. He is of course negative and no longer has COVID, but to make sure he no longer has pneumonia he must get checked up after being in the hospital. So even after multiple phone calls telling us when our appointment is and what time, 15 minutes before our appointment on our way to the clinic they tell us that there will be a virtual meeting. You can not virtually check someones lungs, and also why make an appointment to come in person and change it 15 minutes before the appointment to virtual. Highly
Jorge Marin
Jan 17, 2020
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I absolutely loved the sincere care they have for their patients. I had no trouble at ALL setting up an appointment, getting seen, getting my meds or any other thing. The staff was extremely friendly as well The nurse practitioner and doctor definitely have my health at their best interest. They were able to help me out and get down to what I needed without the usual run around you get from other doctor's offices. Everyone there was very courteous and professional. I highly recommend this office for your medical needs.
Sirena Williams
Jan 10, 2020
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My husband has insomnia and has not slept in 48 hours. We came in to see Dr. Hanh this morning at 9 am and explained this situation to her. We paid our co pay , attended the visit and went to cvs to pick up the prescriptions. We are still sitting in the cvs parking lot awaiting the prescription to be called in AT 230 pm. We have called several times and have been told by the very rude receptionist the doctor can only call in prescriptions. NO ONE else can call in prescriptions. There are 3 other rude and incompetent staff members in the front that were unable to help as well. We have two pay double
Gunther Anderson
Oct 10, 2019
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Very unprofessional staff members and was unknowingly billed for services I did not ask for. This medical practice is just out for money from new customers so they desperately look for things to make money off and bill your insurance.
Sean Hennessey
Oct 14, 2017
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Amazing physician. She diagnosed my gall bladder issue after many other misdiagnoses as food poisoning. Changed my life.
Chuc Do
Sep 23, 2017
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Dr. Nguyen is a professional and care doctor that we can hardly find now a day in the medical field. Despite of the busy daily schedule, Dr. Nguyen still followed our test report at night and contacted us to inform the result and recommended the next test and specialist. Her care and commitment has saved us a life in our family. May God Bless Dr. Nguyen.
